Why won't my iPhone connect to iTunes? It shows up in "My Computer" though., Why won't my iPhone connect to iTunes? It shows up in "My Computer" though.
I'm trying to update my music on my iPhone but when I connect my phone to my computer and open iTunes, a message pops up and says that the phone cannot be connected. It also says that its an "unknown issue". Has this happened to anyone before? Is it my computer? What should I do?
I think I'll probably go to the Apple store this weekend.
Any and all help is appreciated.
Hi Si,
Welcome to Apple Support Communities.
See this article for some troubleshooting tips that can help if your iPhone isn't recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
Jeremy
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http://support.apple.com/kb/HT4946
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2. Click the View option in the iTunes menu.
3. Select the Show Sidebar option.
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I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.
You won't be able to open it on your computer, ibooks can currently only be read in the iBooks app on an iPad, iPhone and iPod Touch. How were you trying to get it to your phone, syncing it by selecting it on the iPhone's Books tab when connected to your computer's iTunes, or by dragging-and-dropping it from the Books part of your iTunes library over and onto the iPhone 'device' ? Another option is to try re-downloading it directly in the iBooks app on your iPhone via the Purchased tab in the ibookstore in it (re-downloading).
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I tried to download itunes to my phone.First it wanted it to download the new itunes.We also updated our Windows xp.I kept coming up can't complete because there was an error when setting up.One time is was error 9 and they tried to help me.I have a laptop with the internet and we tried it there.We were able to get service pack 3 downloaded.So we did upgrade the itunes on the laptop even though I have never put music on there but there is some from someone .I never heard of many of the songs.Any how I did try to download and restore on the laptop and then come to the land computer and see if the box comes up to restore the contacts.Well it didn 't work and now my phone won't even turn on .I have no one to call if something happened to me.I am going to the Apple store right off the bat tomorrow morning.I have everything in the box and the phone and reciept and see if they make it work or give me another one.I have to take my sim card again since They gave it back to me.I bet it means I can't sync the photos in the phone.Even with 2 computers and talking with 3 people it still did not work.All because I wanted to download the itunes to my phone.I don't care now if I can just get my phone to work and my contacts are in there.I hope I don't have to buy the ringtones again I bought 4 of them.Any one have this problem and what did you do to fix it?
The Apple rep tried both those ideas and both failed. The rep was connected to my computer so she
could see my screen and show me exactly what to do. My iPhone (not ipad) never has synced photos to my computer,
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I bought a new computer, and downloaded iTunes, therefore the new itunes doesn't have my music or anything on there. I want to get everything on my iPhone to my new computer/itunes. But no matter what I do, it won't let me. My desktop has everything that my phone has on it, I just want it all moved to my laptop. Does that make sense? I could really use some help. I don't live with this desktop anymore so I need to be able to use my laptops itunes. Please help me. Thanks in advance!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I don't have a computer on which to convert a digital booklet in iTunes to a useable form for iBooks. Why won't it download using the cloud like all the other media I purchase on my ipad?
LP content can only be downloaded on a computer's iTunes (or 1st gen Apple TV), you can't download them on an iOS device - and I haven't seen anything that say it will change in iOS 8. If you don't have a computer then at the moment you won't be able to download/view LP content
About LP : http://support.apple.com/kb/HT3823
After you buy an album with iTunes LP on an iPhone, iPad, or iPod touch, the album's songs will download directly to the device. The iTunes LP will download to iTunes on your computer when you choose Store > Check for Available Downloads.
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