Why won't my iphone connect to itunes?

Any time me or any normal human being tries to connect the iphone to itunes the device doesn't show up on itunes. It is connected to the computer and both softwares are up to date. WHY is it not working? I don't understand why itunes has to be so difficult to use and isn't in the slightest user friendly. PLEASE HELP.

http://support.apple.com/kb/ts1538

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