Why won't my iPhone connect to my home wi-fi router?

I have an iPhone 4S, and the wi-fi all of a sudden stopped working. I have a Verizon FiOS router that I use at home to access the internet on my iPhone. I am able to enter the password and it says it's connected, but nothing that uses the internet is able to load, and it says it can't load the page because it isn't connected. And now, as I'm typing this, the wi-fi won't even load. When I click on the one I want, it just has that loading circle and never loads. I've done everything to troubleshoot. I've restarted my phone multiple times, turned the wi-fi on and off, and even tried resetting my network settings, but nothing works. I really need this to be fixed because I can't go on the internet without using my data, and I don't want to use it up, so I really need my wi-fi to start working again.

Marv567, I would like to help resolve this issue if you are still having problems. First, we need to determine whether the phone or the FiOS router is causing the issue. Are you able to connect to other wifi networks on your phone? Are you able to connect other wifi devices (computers, etc) to your wifi connection? Resetting the network settings is a great troubleshooting step since it requires you to setup the wifi network again. As JimFitzgerald suggested, make sure to reboot your router as well. Soft reset your phone by pressing the sleep/wake button and home buttons for 10 seconds until the Apple symbol boots up.
If you are still having issues with setting up wifi and the phone is not able to connect to any other wifi spots, you may need to restore/hard reset your iPhone. You will need to make sure your device is backed up as this will erase all data. Attempt to setup as a new device and then try the wifi connection again.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

Similar Messages

Why won't my iPhone connect to my home wifi?

My iPhone always used to automatically connect to my wifi now it won't even find it and when I type it in manually it won't recognise it what can I do to sort this out. Also I can't do my update without the wifi so how do I sort it?

Hello Trixie29,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:
Difficulty locating or connecting to a network
Unexpected Wi-Fi signal strength or disconnects
Inability to access the Internet
Not automatically connecting to Wi-Fi when expected
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Why won't my iPhone connect to the Internet? It will goes days with no connection, then suddenly have a connection for a while. I am on the Sprint network.

Why won't my iPhone connect to the Internet? It will goes days with no connection, then suddenly have a connection for a while. I am on the Sprint network.

Have you contacted Sprint? See if they can resolve your issue, if you can't get 3G.

Why won't my Iphone connect to my Macbook Pro?!

The thing is, I have transfered music for many time over the past year. My Iphone connected to my Macbook and everything, it loaded up iPhoto, iTunes etc. But now when I tried to connect my Iphone to transfer some new music it wouldn't even connect?!?! First I thought that it was the cable, but it wasn't because I can load my phone normally otherwise. Then I checked my USB-ports, but they worked just fine! After that I started to search everywhere for the same problem but all I could find was ''My iphone won't connect to iTunes'' and that was not the problem I had... I restarted both my devices and updated my iTunes on the computer, still nothing works... And now I'm sitting here looking for an solution I probably won't find... So please help me with this problem, I am getting really close to just throw the computer in the wall or something!

It is not uncommon.. !!
Go back in and setup wireless again.. let me strongly recommend you use a real utility.. not that toy in ML. See below.
Change the wireless name/s to SMB standard .. short, no spaces. pure alphanumeric. I recommend fixing the 5ghz to a different name at least whilst you have issues.
Now lock the wireless channels for 2.4ghz.. try 1, 6, 11 in turn. Keep whichever gives the best speed and range in your environment.
On the screen shots above I still haven't finished the setup.. wireless security should be set to WPA2 Personal.. and use a pure alphanumeric key.. mix of upper and lower case and numerals.. 8-12 characters is plenty for most.. if you are paranoid add a few more.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Why won't my 4S connect to my home wi-fi?

my iphone 4S will not connect to my home wi-fi anymore. It connects to other networks but will no longer connnect to mine. It keeps asking for the password but won't connect. Does anyone have any ideas?

hi
i am having the same issues here, i ve tried to reset settings and more clicking the home button and the power button as well,iforget the network and reconnecting again , and still no wifi connection in my house only,,i ve tried to reach the wifi in friends house it works just fine,,,even my laptop that i am using right it works just fine,,my iphone 4s is updated 7.1.1,,,so whats the problem here,,i need help guys

Why won't my iphone connect to itunes?

Any time me or any normal human being tries to connect the iphone to itunes the device doesn't show up on itunes. It is connected to the computer and both softwares are up to date. WHY is it not working? I don't understand why itunes has to be so difficult to use and isn't in the slightest user friendly. PLEASE HELP.

http://support.apple.com/kb/ts1538

Why won't my iPhone connect to iTunes? It shows up in "My Computer" though., Why won't my iPhone connect to iTunes? It shows up in "My Computer" though.

I'm trying to update my music on my iPhone but when I connect my phone to my computer and open iTunes, a message pops up and says that the phone cannot be connected. It also says that its an "unknown issue". Has this happened to anyone before? Is it my computer? What should I do?
I think I'll probably go to the Apple store this weekend.
Any and all help is appreciated.

Hi Si,
Welcome to Apple Support Communities.
See this article for some troubleshooting tips that can help if your iPhone isn't recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
Jeremy

Why won't my iPhone 4s remember my home wifi connection?

My iPhone 4s connects to wifi but doesn't remember the connection. How can I get it to remember after shutting it off?
It's pretty frustrating because I just got it and was downloading apps. I came home and connected to the wifi(we have no password) and it showed I was connected I put it in sleep mode and an hour later got an email 90% of my AT&T data had been used of my 2 gb plan when yesterday I was only at 65%. Sure enough my iPhone said 4g and not wifi. I connected easily enough again to my network but occasionally is not connected after coming from sleep mode and never connected when restarting the phone. Any ideas? The phone also doesn't have a "forget this network option" listed.
Thanks for any help.
Jim

My Issue was exatly as described above at start of thread. I had my network set to "Linksys" now a unique name and....
This was exactly my issue, iphone began to remember the password. I previously didn't have the "Forget" button on the setting page, now it is there and connect automatically.
Thanks, for some good advice.

Why won't my iPhone connect to my wifi?

I have an iPhone 5S and it wouldn't find/connect to my wifi. I tried going and looking at connections available and my network wasn't listed, I also tried connecting manually and it would say "Unable to join network". Please help? P.S My cousin has an iPhone 4S and it also happened to her, she checked with a nearby repair place and they said that we should restart out iPhone completely (meaning that our data etc. would be gone unless backed up) so my cousin took the risk and restarted her phone and it still was the same, "unable to join network" and no networks available. But for her it happened last week, mine today. When we went to the shopping centre our phone listed the free wifi networks. HELP PLEASE.

Have you tried rebooting your router by unplugging it for 30 seconds to one minute?

Why won't my iPhone connect to my iMac via Bluetooth?

I tried connecting my iPhone 6 Plus to my iMac via Bluetooth. Both have latest software.
When I try to pair with the phone using my Mac it does connect after I accept it on the phone but only after 5 seconds it disconnects.
When I retry connection from either of the devices some error messages are displayed -
The iPhone says - "XYZ's iMac is not supported".
The Mac says - "Make sure network access is enabled".
I wished to use handoff but am unable to. Please help me with this.

There is no iOS/OS X supported Bluteooth pairing profile between the iPhone and Mac other than Hotspot tethering. You cannot BT pair these devices with that one exception.
See here for supported BT profiles: iOS: Supported Bluetooth profiles - Apple Support

Why won't my iPhone connect to my new macbook

Ive had my iphone since june and orginally synced it to another mac i have and i just got a new mac and now it wont sync any songs anymore.

What happens when you try?
Error message?
What does it say?
Please explain what you have tried and what happens when you do this?
The iphone will sync with one and only one computer at a time. When you sync to another, it will erase the current content and replace with content from the new computer.
Copy everything from the backup copy of your old computer to the new one.

Why won't my iphone connect to my itunes when it is plugged in

I have tried multiple times to plug my iPhone 4s into my computer and the device is not showing on my itunes, I have updated all new software on my computer and phone and I am still not having any luck.

you need to unstall the iTunes program, then uninstall Quick Time, and then reinstall them.

Why won't my iPhone 6 connect to iTunes store when trying to make in App purchases?

Why won't my iPhone 6 connect to the iTunes store when trying to make in App purchases? Wifi and internet are working properly and all login/billing info is correct. Any thoughts?

Go to settings/itunes & app store tap on the apple ID then view Apple ID then tap on payment information and check that all is correct

Why won't my iphone 6 64gb phone or my iphone 5 ever get 3g or 4g? It always only shows LTE

Why won't my iphone 6 64gb phone or my iphone 5 ever get 3g or 4g? It always shows LTE instead of 4g. I will be sitting next to someone with the same phone and service and they have 4g and I have LTE.

Yup, you want LTE all the time. As Loquat stated, LTE = 4G
when you are sitting next to someone and the phone says 4G, it is a ATT or T mobile connection. They have fake or faux 4G that is a step down from LTE. It really is 3G+ but they came up with the fake 4G. This is why Verizon put LTE to indicate it is real 4G technology, not hype.

Why won't my iphone download the apple updates from the apple store?

Why won't my iphone download updates from apple store?

Hi cindyhildy, follow these instructions below it has fixed my issue and should work for you.
Open app store, get the message "unable to connect to iTunes store", go to settings, change year to the last year it will let you (think I went to 2038), double tap home button and close app store, go to home screen and then open app store and touch updates panel, should get a message "cannot get secure connection to server or something like that" go back to settings and reset the year to current.

Why won't my iPhone connect to my home wi-fi router?

Similar Messages

Maybe you are looking for