Why won't my iPhone5's sound work using the usb cord in my car. Works when I remove the cord.

After the new 7 update my sound on my iphone5 does not work when I plug it into my car. If I unplug the phone I can hear music and
voice nav. It seems to disable the volumn control since it is gray. Any ideas?? Thanks.

Try this first:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:       
iOS: How to back up           
- Restore to factory settings/new iOS device.
To send to Apple see:
Apple - Support - iPod - Service FAQ

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