Why won't my Ipod 5th generation connect to the itunes store w/ wifi?
i want to use the wifi at my school and the wifi works but my ipod tells me Cannot connect to itunes Store... WHy!?
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Safari does work, right?
It could be due to the school blocking iTunes.
Similar Messages
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I keep getting the errors 12001 and 11222. Anyone out there know why I get these errors trying to connect to the iTunes store?
http://manuals.info.apple.com/en_US/NewtonProgrammerRef20.PDFError12001
Error 11222
http://support.apple.com/kb/TS3297 -
why does my iPod say Connot connect to itunes store, when my iPod is up to date and my time zone is okay?
Hey Hiika,
Do not forget to check the Date and Time and make sure that it is set to Automatically. Check out the article below to troubleshoot your issue further.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
Take care,
-Norm G. -
Every time I try to go to the iTunes store from my iPod, it says "Cannot connect to iTunes Store". How do I get it to connect and log in to my iTunes account??
Do other apps connect to the internet on the iPod e.g. Safari ? If they do then try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.
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I just gor an ipod touch as a gift. i need to know what do i do after the download of itunes into my pc. i have the touch connected to my pc. it stated cannot connect to i tunes store....ok and then now what...i am an itouch dummy
Try here...
iPod not recognized in 'My Computer' and in iTunes for Windows
Try disabling a/v software and turning off the Firewall on your PC.
Disable antivirus software
Turn-Windows-Firewall-on-or-off -
Why won't my ipod 5th generation sync with itunes?
and also some of my music looks like this
What does the gray dotted circle in...: Apple Support Communities
what does the dotted circle mean?: Apple Support Communities
Dotted circles next to songs, won't...: Apple Support Communities -
My ipod touch would not connect to itunes. I was told to do a factory reset. After i had done this it said the ipod could not be restored and is now in recovery mode and unuseable. Anyone any suggestions?
- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help
Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.
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my ipod isn`t letting me connect to the itunes store on my ipod touch, does anyone know why? Please let me know.
See I just bought my iPod today and haven't been able to have meh apple ID accepted so I've been asking around and ended up changing my ID and now it says cannot connect to iTunes, so I asked about it not being able to connect to the iTunes store so I guess you could say that lol
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My iTunes won't connect to the iTunes store why?
My iTunes won't connect to the iTunes store why?
Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes
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Why won't my iPad connect to the iTunes Store?
I have tried to download both music and movies on my new iPad3 wifi/3g and keep getting the message that it cannot connect to the iTunes Store. I tried creating another apple ID to see if that would help but still having the same issue when trying to buy music or download movies from iTunes store. Can anyone give me any answers to rectify this.?
You may want to reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset -
TS3694 why won't my iTunes connect to the iTunes store ? (error code 310)
I have a laptop with windows 7. i uninstalled and reinstalled iTunes 4 times already and I keep getting the same error message that I can't connect to the itunes store (error code 310) and there is nothing on here that helps me. I tried everythimg and it still doesn't work.
Hi, Darron32.
Thank you for visiting Apple Support Communities.
Below, you will find the best troubleshooting articles for issues connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Regards,
Jason H. -
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
Cannot connect to the iTunes store or update my iPod software
I've been having problems with my iTunes for a while now. Every time I try to connect to the iTunes store, i get the message "itunes could not connect to the itunes store. an unknown error occurred. (-3221). make sure your network connection is active and try again." also, when i try to sync my iPod, i am told that my software is old and i need to download the new version. when i try to do this, i get the message "the ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later." ALSO, whenever i put a previously recorded cd into my dvd drive to add it to my iTunes, the iTunes will load the music but not the cd information, which it used to find automatically! can someone please help me? i've contacted apple several times and done everything they've said to try; i've tried all of the advice here in the support section and even talked to friends with lots of computer experience and nothing has helped. i even uninstalled iTunes and reinstalled it and turned off my firewall. still nothing!
Here's my diagnostics report:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
TOSHIBA Satellite A105
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12
iTunes Serial Number 716AE8557FA97739
Current user is an administrator.
The current local date and time is 2008-02-23 11:36:04.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E859DFC5-FCF7-4506-9ACC-42177B0E6EF2}
Description: MAC Bridge Miniport - Packet Scheduler Miniport
IP Address: 192.168.0.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {8D79DBE2-05F2-4EBB-876B-DAD236DCCBEA}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 76.93.92.125
Subnet Mask: 255.255.224.0
Default Gateway: 76.93.64.1
DHCP Enabled: Yes
DHCP Server: 10.235.192.1
Lease Obtained: Sat Feb 23 10:22:00 2008
Lease Expires: Sun Feb 24 00:34:11 2008
DNS Servers: 66.75.160.63
66.75.160.63
66.75.160.64
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), Iviaspi (1.0.0.0), Pfc (2.5.0.204), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
D: MATSHITA DVD-RAM UJ-841S, Rev 1.60
Audio CD in drive.
Found 19 songs on CD, playing time 69:50 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 00:37:72
Track 3, start time 03:56:30
Track 4, start time 09:24:57
Track 5, start time 15:19:62
Track 6, start time 15:53:17
Track 7, start time 22:19:62
Track 8, start time 27:09:07
Track 9, start time 28:05:35
Track 10, start time 32:09:05
Track 11, start time 36:58:10
Track 12, start time 41:47:12
Track 13, start time 42:02:17
Track 14, start time 46:27:47
Track 15, start time 51:14:40
Track 16, start time 51:43:07
Track 17, start time 56:03:57
Track 18, start time 61:21:67
Track 19, start time 65:16:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
SASKIA'S IP (E:\), Fifth Generation iPod (iPod with video) running firmware version 1.1
Serial Number: JQ546CGDSZ9
Bus Speed: 61440
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.The Stores are currently down. Its not a problem with your device. https://www.apple.com/support/systemstatus/
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Why can't I connect to the ITunes Store?Even through I troubleshooted with the info I was e-mailed,created new password,
made sure date,keychain was correct etc and still cannot open store .I have MacOSX 10.4.11 and it does not let me download
the latest version of iTunes.I need to speak to someone on the phone as it has been over 3 weeks now and this issue is still
not resolved. also cannot download any CD's. After reinstalling disc 1 as told by 1 800 MY APPLE (as I was unable to cut and paste
on my Mac)I ended up having to bring the computer in to the Apple Store on 5th Ave in Manhattan as it also required Disc 2 .
Unfortunately I did not back up my music library and was not told it would be fully erased due to reinstallation. My 6 year music
library got completely wiped out.iTunes had a history of my purchases but I received an e-mail stating about 35 songs and
videos I purchased cannot be retroactive due to modification(I don't know what this means)I greatly appreciate if someone would
help me clarify this issue.
Thank you.
Sincerely,
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