Why won't my iTunes open?

I just recently updated my iTunes to the newest version and it won't open, just shows me the message "To protect your computer, Windows has closed this program." Followed by the usual "iTunes has encountered a problem and needs to close" window.
Says the error signature is:
EventType : BEX     P1 : iTunes.exe     P2 : 10.5.0.142     P3 : 4e9243f2    
P4 : unknown     P5 : 0.0.0.0     P6 : 00000000     P7 : 00163240    
P8 : c0000005     P9 : 00000008 
and that the folling files will be included in the error report:
C:\DOCUME~1\CJK\LOCALS~1\Temp\WER60ba.dir00\iTunes.exe.mdmp
C:\DOCUME~1\CJK\LOCALS~1\Temp\WER60ba.dir00\appcompat.txt
Any idea what I can do?
I'm on Windows xp.
Thanks.

To answer my own problem for anyone experiencing something similar, I did a lot of different things to try to get it to work but I think updating my graphics card driver helped and playing around with compatibility mode. I right clicked on the itunes logo and went to properties then the compatibility tab and chose to run the program in compatability mode for windows 95 then tried to open it, I noticed that it crashed instantly if I had the phone plugged in when I opened it, I unplugged it and opened it and still had problems, i tried the other options in compatibility mode, just ticked them all and it opened ok, then I unchecked them all including run in compatibility mode and opened it, it said Apple Mobile Device wasn't started so I couldn't open the phone in iTunes so i right clicked on the my computer logo, clicked manage clicked services and applications then services and right click, properties on Apple Mobile Device and change start up type to automatic and click ok then to the left with AMD selected I chose start the service, ok'd it and closed it and reopened and it worked.
I know this isn't a great walkthrough but I really couldnt say exactly what fixed it because it seemed just playing with settings kind of knocked it back into working bit by bit, no solid evidence of what exactly fixed it but I hope this helps anyone that may be experiencing what I was. Good luck!

Similar Messages

  • Why won't my itunes  open on my windows vista after upgrading it

    why won't my itunes open up on my windows vista after upgrading it?

    Hello maxandsadiesmom,
    We have a number of steps that are typically very helpful in getting iTunes to stop misbehaving in Windows.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Best regards,
    Allen

  • Why won't my iTunes open after downloading the 11.1 update?

    After downloading the 11.1 update, my iTunes won't bother in opening. I click on the app on my Mac, and after just one bounce, it does not respond. I have tried turning my computer on and off, but it still won't respond. I'm really worried since I have about 13GB of music in my iTunes, and I really don't want to lose all that music. Please, try to help me! Thank you.

    I'm having the same problem Kyrabashi's having, and did try to open iTunes from Applications folder.  Icon bounces once, sadly, then nothing happens.  I've obviously tried rebooting laptop, etc., with no effect.  Anybody have an idea? 

  • Why won't my itunes open on my mac?

    It keeps saying an unknown error has occured (13010). Can I fix this?

    Mac iTunes won't open; error 13010 - https://discussions.apple.com/thread/1722223 - delete genius file

  • Why won't my iTunes open after updating it?

    I updated my itunes and it won't open, the icon jumps up once when I click on it but doesn't open. I'm using a Mac. I recently baought heaps of music at the itunes store so I don't won't to delete it and loose all my files

    I'm having the same problem Kyrabashi's having, and did try to open iTunes from Applications folder.  Icon bounces once, sadly, then nothing happens.  I've obviously tried rebooting laptop, etc., with no effect.  Anybody have an idea? 

  • Why won't my iTunes open after I updated my Mac Mini to iOS 8.1?

    I updated my software to iOS 8.1 and today I opened up my Mac mini, and tried to open iTunes, but it just kept closing out as soon as I tried to open it and I can't open it up... What can I do to fix this?

    Ok, your iOS update has no bearing on your iTunes crashing on your Mac Mini.
    Have you tired opening iTunes in a different user?
    Have you tried opening iTunes in safe mode?
    This does not fix anything just gives us more to go on to solve your problem.
    PJRS

  • HT1430 Why won't my itunes open on my Iphone5 anymore????

    Can somebody please help me?

    Hello maxandsadiesmom,
    We have a number of steps that are typically very helpful in getting iTunes to stop misbehaving in Windows.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Best regards,
    Allen

  • Why won't my itunes recognize my ipad in devices?

    Why won't my itunes recognize my ipad when I plug it in to the computer? I have tried connecting the ipad both before and after opening itunes but it does not show up as an ipad in the upper right portion of the screen as my iphone does.  Suggestions?

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
     Cheers, Tom

  • Why won't iPad video open when emailed to Windows desktop?

    Why won't iPad video open when emailed to Windows desktop?

    Hey there Ray_J,
    I understand that you want iTunes to be opening every time you connect your phone to your computer. You may wish to adjust this setting in your iTunes preferences to affect this behavior:
    Prevent iPods, iPhones, and iPads from syncing automatically
    Prevent devices from automatically syncing with this iTunes library when a device is connected. To sync a device, click the Sync button when the device is connected.
    iTunes 12 for Mac: iTunes Devices preferences
    https://support.apple.com/kb/PH19595
    If this is unchecked, iTunes will open automatically when you connect an iOS device. Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Why won't my mac open gov. websites?

    why won't my mac open gov. websites?

    It keeps displaying invalid certificates.
    See here for answer from Linc on invalid certificates.
    https://discussions.apple.com/thread/3941688

  • Why won't my iTunes library which has abt 300 songs on it let me transfer them onto my new iPhone 4s? Please help

    Why won't my iTunes library which has abt 300 songs on it let me transfer them songs onto my new iPhone 4s?? Please help

    Hey briannagrace96,
    Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
    Try the iPod troubleshooting assistant:
    If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
    If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
    Restart the iPod Service
    Restart the Apple Mobile Device Service
    Empty your Temp directory and restart
    Verify that the Apple Mobile Device USB Driver is installed
    Change your iPod's drive letter
    Remove and reinstall iTunes
    Disable conflicting System Services and Startup Items
    Update, Reconfigure, Disable, or Remove Security Software
    Deleting damaged or incorrect registry keys
    Take care,
    David

  • Why won't Camera Raw "open" my photo in Photoshop?

    Why won't Camera Raw "open" my photo in Photoshop? I open a photo in Camera Raw and when I select "Open" to move it into Photoshop(CS5), nothing happens. What's happening?

    What version of ACR? What image file? What system?
    Mylenium

  • Why won't my iphoto open - it is there in applications ?

    my iphoto won't open... But the pictures are still there
    I added a disc and somehow have zipped some files
    How can I get this reset to a different day?
    Can you do that with a MacBook?

    Sorry but with that amount of information no one can help
    We can not see you or your computer and can not read your mind so you have to actually tell us details
    Start with the version of iPhoto and of the OS and details about what is happening
    Why won't my iphoto open - it is there in applications ?
    I believe you are saying that the iPhoto Application is in your Applications folder which is good
    my iphoto won't open
    Ok - but exactly what does happen? telling us the problem without details does not give us anything to work with
    My car won't start - Why?
    But the pictures are still there
    Does this mean tha the iphoto library is still there? or that you see the photos in iPhoto? Exactly what does it mean?
    I added a disc and somehow have zipped some files
    Is this revelant to the issue? If so then again details - what does "added a disk" mean and what disk did you "add"?  Wnd what exactly did you do to "somehow zip some files"? What files did yoo\u "somehow zip"? What did you do with the files you "somehow zipped"?
    How can I get this reset to a different day?
    I have no idea what you want to know here
    Can you do that with a MacBook?
    What is "that"?
    LN

  • Why won't my CS4 open RAW files(CR2)?

    Why won't my CS4 open RAW files(CR2)?

    Raw support is version specific. Newer cameras require newer versions of PS.
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    Mylenium

  • Why won't my Itunes update to 11.4 It always asks to restart but once i restart it, it just goes back to saying i need to update it again?

    Why won't my Itunes update to 11.4 It always asks to restart but once i restart it, it just goes back to saying i need to update it again?

    Looks like you have a 3G not a 3Gs...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    iPhone 3G can only go to iOS 4.2.1

Maybe you are looking for

  • Receiving error "disk could not be read from or written to" during synch.

    When I try to synchronize my iPod to iTunes, I get the following error: "Attempting to copy to the disk [ipod name] failed. That disk could not be read from or written to." This error occurs only when I have put about 0.5 GB onto my 4.0 GB model, so

  • "Engineer to" feature bug

    Repro steps: 1) Delete All Relational Models in Design 2) Engineer to Relational Model Result:

  • Safari icon with Question Mark

    My 3 year old did something really goofy & now my Safari icon has a large question super-imposed on it. I believe this to be the reason that it won't open. I tried to locate Safari again via Finder & the Applications folder but where the icon should

  • In ADDin JAVA upgrade , SAPJup is getting stopped after CHANGE_UME phase

    Hi , We are upgrading our ECC 5.0 (ABAP + JAVA) to ERP2005 EHP4 SP level 5. In the Downtime phase of the upgrade, SAP Jup is automatically getting stopped after CHANGE_UME phase. I am not able to find out the error. Why it is getting stopped even i s

  • Daylight saving - byhour

    Hi We have a problems with jobs using the byhour=XX in the repeat interval. Have read metalink note 467722.1 We have set the scheduler attribute: - DBMS_SCHEDULER.SET_SCHEDULER_ATTRIBUTE ( attribute =>'default_timezone', value => 'Europe/Oslo'); - Th