Why won't my itunes store open on my computer?

I have the most current version of itunes, but my itunes store will not open on my computer and it's ridiculously frustrating. (my itunes library will show up however)

Hi, elliesisk. 
It sounds like you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the above article, you may want to follow the "Mac" section of this resource:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. 

Similar Messages

  • Why won't my itunes store open?

    my itunes store will not open? anyone know what i can do?

    Hi, elliesisk. 
    It sounds like you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the issue persists after following the above article, you may want to follow the "Mac" section of this resource:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • Why don't my Itune store open in ITUNES?

    Why don't my Itune store open in my Itune.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Why won't itunes store open on my computer?

    My library opens and plays, but I cannot access iTunes store. It begins to load, then cuts out about 80%

    I have this exact same problem!
    I have a PC with windows 8 32 bit, and iTunes version 11.1.3.8.
    I tried to run it as admin, did not work. I tried some winsock reset command, did not work either... I tried to repair my itunes files, did not work!
    I have not tried to uninstall and reinstall iTunes though, in fear of losing everything that's on it.
    Please help us!

  • Why won't the iTunes Store allow me to make purchases and view my account information?

    Hello,
    I'm having several issues with my iTunes store account and was wondering if someone could help me. This is basically what happened...
    Problem #1 - iTunes store will not let me purchase music:
    I signed into iTunes (i.e. entered my Apple ID and Password). I looked up some music and pressed "Buy." A pop-up appears and says, "Are you sure you want to buy and download "Song Name?" As a response, I press the "Buy" button. Then another pop-up appears and says, "Improve Apple ID security - To help ensure the security of your Apple ID, choose 3 security questions and answers" and it also requires my Apple ID and Password. I enter my Apple ID and Password and press the "Continue" button. Another pop-up appears saying, "Sign in Required - enter your Apple ID and Password" (Note: I am already signed in at this point). So, I enter my Apple ID and Password again. However, the "Sign in Required - enter your Apple ID and Password" appears again. I'm signed in, but the iTunes store apparently believes that I'm not. Why is this happening and how do I solve this?
    Problem # 2 - iTunes store will not let me view my account information:
    While signed in, I click the button at the top right corner of the iTunes store (i.e., the button with my Apple ID on it - [email protected]). Then I click "Account." A pop-up appears saying, "Sign in to view account information - Please enter your Apple ID and password and click "Account Info." So I enter my Apple ID and password and click the "Account Info" button (Note: I am already signed in at this point). Then another pop-up appears saying, "Sign in to view account information - Please enter your Apple ID and password and click "Account Info." Once again, I enter my Apple ID and password, then press the "Account Info" button. Then, the same "Sign in to view account information" pop-up appears again.
    Basicially, I can sign into my iTunes store account, but when I want to make purchases or view my account information, iTunes continuously asks me to sign in even when I am already signed in.
    Also, it might be helpful to note the following:
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    - Also, I changed my password in hopes that it would help solve these problems. However, this did not help in the least.
    I hope someone can help me out because I do not want anyone else to access my account (and spend my money) due to its apparent malufunctioning. And thanks in advance for your help!
    Cheers,
    K.E.K.

    I had similiar problems with my itunes account and after some searching found a response that helped me - perhaps it will help you also...
    It has to do with the cookie settings in Safari (of all things!)
    https://discussions.apple.com/thread/3559322?start=0&tstart=0
    I had the problem where when I started up itunes I was constantly prompted for my password regarding something about "automatic downloads". No matter how many times I typed it in, the prompt would just keep re-appearing (I tried about 8-10 times).
    When I tried to resolve the issue (based on another thread) by viewing my itunes account (in the top left drop down window where your user name is), I was getting odd messages about "make sure the date is correct", and itunes would not let me view my account.
    By turning OFF the option to block ALL cookies in Safari, the problem(s) have gone away.
    Open Safari - go to prefs - click on Privacy tab - make sure "block cookies" is set to "from third parties..."
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    key search terms:
    can't log into itunes
    sign in to view account
    can't access account in itunes

  • Why won't the App Store open?

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    Yes I am = I am having the very same problem.
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  • Why won't the App Store open on my ipad2

    My App Store wont open no mater what I tried resetting my network settings and suiting the iPad off and on.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
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  • Why won't my Itunes store display on screen?

    I have an old Mac OS X Version 10.6.8
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    Hi, elliesisk. 
    It sounds like you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the issue persists after following the above article, you may want to follow the "Mac" section of this resource:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • Why won't my iTunes stay open?

    My iTunes Store shuts down after a few seconds of being open. I've restarted my phone, but that didn't change or fix the problem. Please help!

    Hi, Kat_Winchester96. 
    Thank you for visiting Apple Support Communities. 
    There are a couple of things you can try.  The first would be to close all applications and multitasking and power cycling the device.  Make sure your device has been updated to the most current iOS. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht4623
    If the issue persists, try signing out of all services that require signing into your Apple ID and then signing back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Cheers,
    Jason H.

  • Why doesn't itunes store open on my computer

    i have an imac 27 with OS 10.6.8  and my itnunes is 10.0.5. Everything works fine but no  matter what I do, I can't get the itunes store to load up, I have tried everything and still, nothing. It looks like the store will open up but then nothing happens, no error messages. anyone have any suggestions?
    thanks

    Same here with my Sons MacBook Pro OS10.6.8

  • Why won't the iTunes store connect on my pc?

    Just switched pc's. Reinstalled iTunes to the new pc. Want to sync ipad2 to pc, but unable to connect to iTunes store. Ran Diagnostic and the only failed option is finding a secure connection to iTunes store. Able to connect to internet thru explorer, so not sure why iTunes will not connect to iTunes store. Uninstalled and reinstalled software twice. Tried to sync ipad2 to the pc, got the message 'This ipad is already linked to another pc. If you continue all data will be erased and replaced with data from this pc.' I select yes, iTunes shows that the system is backing up, but then it freezes. Tried three times and it never gets past backing up, even after 50 minutes of backing up. Need help!

    Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
    iTunes for Windows: iTunes Store Connection Troubleshooting
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    iTunes for Windows could not establish a secure connection to the iTunes Store
    iTunes for Windows: Possible iTunes Store Errors
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    Hope this helps.

  • Why won't my iTunes automatically open?

    Until recently, my iTunes account has automatically opened whenever I connected my iPod. This is not a matter of hardware; I have tried with two cables, both of which work. Is this a sign of some type of failure to communticate between my iPod and iTunes? Also, I have selected "Open iTunes when this iPod is connected" and applied it, so that is hopefully not part of the issue.

    Hey there Ray_J,
    I understand that you want iTunes to be opening every time you connect your phone to your computer. You may wish to adjust this setting in your iTunes preferences to affect this behavior:
    Prevent iPods, iPhones, and iPads from syncing automatically
    Prevent devices from automatically syncing with this iTunes library when a device is connected. To sync a device, click the Sync button when the device is connected.
    iTunes 12 for Mac: iTunes Devices preferences
    https://support.apple.com/kb/PH19595
    If this is unchecked, iTunes will open automatically when you connect an iOS device. Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Why won't the iTunes Store remember my password?

    When I attempt to log in to the iTunes Store, I have to type in my password each time. It should be remembered through the Keychain, but doesn't. Any ideas? (iTunes 9.2.1, OS X 10.4.11).

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Why won't the iTunes store load!!!

    When I click on the "iTunes Store" button on the left hand side of the screen, there is a blank page and the loading bar says "Accessing iTunes Store", it gets half way and then freezes. However sometimes, it does load but there is no formatting on. I am sure it is not my firewall because I have checked and it is not my Internet connection because it works on other computers running windows 7. I have tried re downloading and repairing the software but nothing has happened.Please could someone help me because it is really annoying. P.S. I have never been able to access it since i got my laptop.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

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    Is the new computer authorized?
    Any errors?
    Is there a reason why you chose to import the folder instead of simply copying the entire iTunes folder from the old computer to the new computer?

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