Why won't my lock/ unlock button work and how do I fix it

My lock / unlock button doesn't want to work and looks like it is still depressed like I was trying to lock it even though there is no pressure on it. What has caused this other than dropping it and how do I fix it?

Here is an easy link for you to know how to fix it through itunes when you can't do the tapping or scrolling
http://support.apple.com/kb/HT3577

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    Click the [Details] links for more information about that line.
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      1 2.53 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
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