Why won't my Macbook Air access a network hard drive?

I have a BT Home Hub 3 and have connected a Western Digital hard drive into the Home Hub's USB port.
I have an iMac running Snow Leopard, and a Macbook Air running Lion. When I open Finder on both machines I have "bthub3" appearing under the Shared heading in the sidebar.
Clicking on the bthub3 on the iMac enables me to access the WD drive without any problems at all.
However, when I click on bthub3 on the Macbook, it shows a folder called "USB_Disk", but when I click on that I get the message "The operation can't be completed because the original item for "USB_Disk" can't be found."
Searching the Apple support pages there is a page headed "OS X Lion: If you see "The original item cannot be found" when using a remote disk" which goes on to say that I may be attempting to do something which I can't do with a remote disk."
This makes no sense to me, especially as I am can't access the hard disk from the iMac with no problems.
Any thoughts on how I can access the hard disk from the Macbook?
Thanks very much.

Connecting to legacy AFP services

Similar Messages

  • Why won't my macbook air recognize an external hard drive?

    I have a new 2011 (August) Macbook Air and when I plug in any external hard drive to either one of my USB drive ports it does not recognize.  Doesn't matter what device, doesn't matter what USB port it just will not recognize.
    Help please!

    Start a Finder window and on the menubar, Finder > Preferences > General Tab > check External disks.
    Regards,
    Captfred

  • Why can't my Macbook Air startup after formatting hard drive?

    Hello fellow apple users,
    I recently decided to restore my macbook air to factory settings.  I held command + R at startup and from there went to disk utilities and formatted the hard drive. I have done this several times in the past. I  restarted my computer before anything else over curiosity (which was a stupid mistake). My computer restarted and nothing happened. Just a blank black screen. The sound from when it turns on was there but nothing else.  I tried literally all of the start up commands but none of those worked.  I tried internet recovery but it could not connect to the internet and it gave me an error saying 2013f.  Does anyone know how i can fix this? I am on a wifi connection with a proxy. Does that have anything to do with it unable to connect?

    Because by formatting the hard drive, you erased the operating system... You need to re-install  OS X.
    You're probably going to have to connect to a different network. The proxy server is probably interfering with your ability to download and re-install.

  • Can you access a network hard drive on an iphone 5?

    Hi,
    Is it possible to access a networked hard drive that is connected to a bt home hub 3 from my iphone and ipod touch?
    kind Regards
    inpt_gadget

    Not directly, but there are ways to connect to a shared data store in the App Store. See dropbox, for example.

  • Why won't my macbook air connect to the internet?

    I recently arrived at my relatives house and connected to their guest internet via password. I opened network preferences, selected the network, and it connected. Then when I went to google chrome and safari, I was sent to a page where a login password was required. I entered this password and surfed the internet until mid day. Then this evening I went to log on to the internet and my macbook air wouldn't bring up the log in page like it had earlier this morning and yesterday evening. My iPod touch connects just fine, and so do the windows computers in the house. There is a three-device limit for the guest internet, but currently there is only one computer on it. I tried restarting my macbook several times, I deleted the account from the list of frequently accessed wifi spots, but nothing seems to work. Help please! And nothing too technical, I'm not really too computer savvy. Thanks.

    I recently had a similar problem.  I tried many solutions that others propsed.
    My particular solution, I "looked" into my Westell router and found its IP address. Seeing the other 5 devices (all were working on the internet), I saw how the ending number of the address identified the particular device on the router. I went to the System Preferences on the MacBook Air, opened up Network, chose Advanced and went to the tab TCP/IP and then in the Configure IPv4 address pull down used the manual DHCP and entered a new number that was 12 higher than another computer. 
    Example 192.168.200.1 was router, another computer was 192.168.200.68 and I gave the Air .80 as the last number.  It worked!
    I don't know what will happen when I return to my usual home network where it was working as well as on others.
    Best of luck to all who have this problem.

  • Why can't my macbook pro / macbook air read FAT32 external hard-drive?

    I have a USB external hard drive that's formatted as FAT32. It worked fine under Windows and Ubuntu Linux.
    here is what it shows under ubuntu:
    Disk /dev/sdc: 500.1 GB, 500107862016 bytes
    255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
    Units = sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disk identifier: 0x3a39bfa1
       Device Boot      Start         End      Blocks   Id  System
    /dev/sdc1            2048   976773119   488385536    b  W95 FAT32
    As you can see its file system is FAT32, and as I understand FAT32 read/write is supported on all MACs.
    However when I plug it to either a Macbook pro or a Macbook air, it said:
    The disk you inserted was not readable by this computer.
    Why is this?

    I have a USB external hard drive that's formatted as FAT32. It worked fine under Windows and Ubuntu Linux.
    here is what it shows under ubuntu:
    Disk /dev/sdc: 500.1 GB, 500107862016 bytes
    255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
    Units = sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disk identifier: 0x3a39bfa1
       Device Boot      Start         End      Blocks   Id  System
    /dev/sdc1            2048   976773119   488385536    b  W95 FAT32
    As you can see its file system is FAT32, and as I understand FAT32 read/write is supported on all MACs.
    However when I plug it to either a Macbook pro or a Macbook air, it said:
    The disk you inserted was not readable by this computer.
    Why is this?

  • Why Can't I see or access my external hard drive anymore using finder

    I have a MacBook using Lion 10.7.5 and I use a Seagate 1 TByte external hard drive to store large photo and video files so that these won't take up space on my system hard drive. I also use the drive to share files with friends, colleagues and family members. Just recently I was no longer able to see my harddrive when I plugged it into the USB port on the Mac. However, when using the Disk Utilities, I was able to see the hard drive but could not access or see the files. Therefore the USB cable and USB port is working from a hardware perspective.  The light also was on when I plugged the hard drive into the USB port so I know the hard drive is working.  I brought the laptop and hard drive to my local Apply store to see if they could determine the problem. They did everything I already did regarding the testing of hardware. They recommended that I reload my software because something in the OS must have gotten corrupted. I re-installed the OS and the updates to the version.  The re-install DIDN'T help.  Using Bootcamp with Windows XP which is installed on my MacBook, I wanted to find out if Windows would recognize the hard drive and also give me access to the files.  Using Windows, I was able to now see the drive and access the files. I now know the hard drive works, the USB cable and port is working and windows gave me the ability to access all of the files.
    THE FIX: The hard drive was stuck in the Windows Mount Mode and because of this, the Mac OS was not able to recognize the hard drive using finder in Mac OS.  When I was still in Windows, I ejected or dismounted the dick prior to removing the hard drive from the MacBook.  I then shut down Windows and restarted the Mac OS.  Once the system was fully up, I plugged the hard drive into the MacBook via the USB port. The Hard Drive is now being recognized by my Macbook once more. I can again access all my files.
    HOW THIS PROBLEM OCCURRED: While sharing my hard drive with a colleague to transfer some files on a PC using Windows, the colleague disconnected the hard drive from the PC after the files were transferred by pulling the USB cable out of the USB port without a software dismount or ejection.  This caused the hard drive to hang in a "windows mounted state" even though there was no power to the hard drive. When peripherals are connected to either a Mac or PC systems, they should always to properly dismounted via a software dismount or a system ejection. Proper dismount of peripherals will always insure the closure and correct allocation of data within the booting sectors and data fields of the hard drive.

    ld3mb wrote:
    Thanks everyone. I suppose I'll just reformat for Apple. I need to use it for large files, and I suppose I could survive without editing ablities on Windows.
    There's another alternative, format it as exFat, 4G limit does not apply and OSX + Windows will be able to read/write.

  • Back up iMac and macbook air to external WD hard drive

    I have been using WD Mybook 2TB external hard drive to back up my iMac 27" late 2009 . OSX 10.9.3
    (i think I use Time machine and not Smartware). Connected by USB2
    1. When i recently updated my OSX I got the message that Smartware is not compatable and has been moved to non compatable folder.
    2. I would like to back up my MacBook air to the same WD drive  and I am not sure how to do this
    I have checked several sites re formatting back up disk
    and tried removing USB from Imac and plugging in USB from Mac book. The WD drive is recognised but only has one volume .
    Do I have to add another partition to the WD Drive and will that reformat the disk and cause me to lose existing IMac Backup ?
    I am an older person and not very tech savvy and I would appreciate any help

    If at all possible repartition the drive in order to remove their software. Backup using Time Machine or a third-party backup utility such as Carbon Copy Cloner 3.5.5.
    I would not recommend partitioning your drive for each computer. it is not needed. Each computer will backup to the drive using separately named folders. All you need do is connect the backup drive to each computer. Now, I don't find this the most reliable or easiest method. That would be using  separate backup drive for each computer. This way should one drive fail you only lose one back rather than both backups.
    As for reformatting the drive:
    Drive Partition and Format
    Open Disk Utility in your Utilities folder.
    After DU loads select the external backup drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
    Whatever you do, do not try to simply delete the backup folder by dumping it in the Trash. This will take hours or even days. The above outlined process only takes a few minutes.

  • Why won't my macbook air see external monitor

    why does my macbook air sometimes connect to my external monitor and sometimes it won't - this is very frustrating. any suggestions???

    i get this too, its really fustrating, somedays it works, others it wont. I tried shutting it on and off, taking out the display adapter, exchanged the display adapter....this is so stupid!

  • Why won't my macbook air recognise/open a DVD that i have used before the update of yosemite?

    I have recently updated my Macbook Air to the OS X Yosemite version 10.10. Before the update I have been using a DVD/CD which was working fine, since the update I have not been able to access the DVD/CD, it is coming up with 'quit unexpectedly' which has never popped up before when using the disc. Does anyone know how ill be able to gain access to the DVD/CD without it quitting before opening, and with it mentioning there has been a successful installation?

    Reload web page(s) and bypass the cache.
    * Press and hold Shift and left-click the Reload button.
    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

  • Why won't my macbook air boot up after mountain lion update?

    I updated to mountain lion yesterday.  computer acted funny at the end of the night, so i shut the lid.  today, i opened the lid and it didn't turn right on.  so i powered up.  got about halfway into booting, and shut off.  now it won't start up at all.  any help would be awesome!  1,000 karma points to anyone who know what to do, since it won't boot up at all anymore.

    it seems to be a power/battery issue.  unplugged, it won't boot up at all.  plugged in, it boots.  as soon as i unplug, macbook air turns off.  hope this helps you problem solving gurus out there.

  • Why won't my Macbook Air turn on after an update?

    Hello,
    I was using my Macbook when the Internet decided to go down so I decided to run the latest update. It seemed to be working fine but as soon as it got to a certain stage on the progress bar it would just shut down, it would then chime and the bar would start to get to the same point and repeat the previous. I tried to turn it off at the power button and turn the volume off but it seemed that my keyboard wasn't working. Now my Macbook isn't even turning itself on and off, it seems to be completely broken and won't let me turn it on. Plus this is a fairly new Macbook and I've owned it since December.
    Any help would be appreciated
    Thank you

    My son's Macbook Air would not power on after a firmware update he did this morning. Doing the following 3 times brought it back:
    1. Shut down the computer.
    2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected
    3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time
    4. Release all the keys and the power button at the same time
    5. Press the power button to turn on the computer.
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • Why won't my MacBook Air boot-up?

    My MacBook Air won't boot up. When turning power on it begins to initialize as normal but never gets past the white screen with the Apple logo. The circle that indicates that it's booting up just spins and spins, but nothing ever happens. I have tried both restarting and completely shutting down, but the same problem occurs. I'm stuck....can anyone help me get past this glitch?

    Your SSD could be permanently damaged.  Can you boot into recovery mode?  CMD+R on startup.
    If you cannot get into recovery mode, any further diagnosis is pure speculation and futile.
    Contact Apple for full in shop diagnosis and possible SSD replacement (if necessary).

  • Why won't my Macbook Air connect to Airport Extreme?

    I just bought my Macbook Air, May 2014, and it's not connecting to my triangular-shaped Airport Extreme which I've had for years. Airport Utility on my computer finds it, it just won't allow me to connect. Went online looking to see if there's something I should download, but I'm stuck.

    Reset the AirPort Extreme base station >  Resetting an AirPort base station FAQ

  • Why won't my Macbook Air charge?

    My Macbook Air (late 2010) stopped charging and recommended a battery replacement. After replacing the battery with one purchased off of ebay, the computer still turns on when plugged in, but it will not charge. A very faint light is shown on the magsafe. I'm wondering if the problem is with the new battery or if there is another issue internally. Any diagnostic advice would be much appreciated.
    Thanks

    themachead wrote:
    But to be completely fair Apple had a bunch of bad batteries they had to replace...
    Qualify 'bunch'.  That is simply not the case at all.
    people come here to report problems,
    its easy to consider there is a a problem with things when you stick your head in an emergency room, which is what these boards are.
    which is a false statistical sampling, and more still a sample from the wrong place.
    All batteries produced for Apple contain microprocessor chips for SMC communication.

Maybe you are looking for