Why won't my macbook air recognize an external hard drive?

I have a new 2011 (August) Macbook Air and when I plug in any external hard drive to either one of my USB drive ports it does not recognize.  Doesn't matter what device, doesn't matter what USB port it just will not recognize.
Help please!

Start a Finder window and on the menubar, Finder > Preferences > General Tab > check External disks.
Regards,
Captfred

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