Why won't my mail update.? It says connection to the server failed.
I've updated to the newest software version on my iPhone 5 and I still can't get any mail. "Connection to server failed". Says that every time I try to open my mail.
This is an email account that worked previously, I assume? You might try deleting, then re-adding the account.
Similar Messages
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Many times I find when I open mail box icon on my IPad it says connection to the server failed , what should do?
Hi Vidyasagar,
Thanks for visiting Apple Support Communities.
If you are seeing an error message when checking email on your iPad, the troubleshooting steps in this article can help:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Best Regards,
Jeremy -
My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!
It is the same accout that has been working find for years and just after I updated the software this has happened. My Mac is still receiving and sending via Outlook with the same account and settings. My Iphone 5C has also stopped and I tried deleting the account and adding again (via exchange as it's an exchange accout) the same way I always do and it won't even recognise it to add the settings.
So annoying. Can anyone help?iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom -
Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?
Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?
Hi saghd,
I have an article for you that will walk you through some troubleshooting steps regarding this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using the Apple Support Communities!
Cheers,
Braden -
For the ipad 2, what do you do when it says connection to the server failed?
For the ipad 2, what do you do when it says connection to the server failed ? This has happened for the past two days. I have changed nothing. It happens at home and at work. What do you do? What has happened? Thank you.
What are you trying to do when you get this error message? Is it related to mail, connecting to the iTunes store, Facebook/iMessage, your internet ISP? All of these are different servers.
Cheers, Tom -
Ipad with retina email app says "connection to the server failed".
Ipad with retina email app says "connection to the server failed". How to fix the app?
Hello Layne,
Thank you for the details of the issue you are experiencing with your email account on your iPhone. I recommend the following article to troubleshoot this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My icloud says connection to the server failed
I Changed my iTunes account to my step son and then opened my own for some reason I can't add my icloud account as an extra email and when I try to go onto my icloud emails it says connection to server failed and I've lost all my emails
It does not sound like you lost your emails, it sounds like you lost access to your account. To verify if I am correct you can go to www.icloud.com and login. You will see your emails, as long as you use the same user name and password as you had used originally.
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My hotmail account all the sudden started giving me the message connection to server has failed. How do I fix this to receive my mail?
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
HT1430 Connection to the server failed for my mail
Can't get mail on my iPhone. The message says
Connection to the server failed. Help?Hotmail and yahoo mail servers have been hinky all day.
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Mail Connection to the server failed
I cannot connect to my gmail on my iPad. It says connection to the server failed.
Cannot get mail the connection to the server failed
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I have an iphone 5. Everytime i click on my hotmail icon is says...cannot get mail. The connection to the server failed. I have to hit ok a couple of times and then it downloads my messages. Also at the bottom the updated date is saying that it is june 4 not june 9th
i would suggest deleting and readding the mail account in settings > mail contacts calendars
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on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve mail) Ive done the turn on and off thing,thanks
i had this problem a couple times. Try:
1) to restart your iPhone (turn off and then on)
2) connect to a different network or use cellular (it may be a network problem)
3) delete your mail account from Mail app, and then add it back in
4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
hope this helps. cheers! -
the note says the connection to the server failed. i can get everything else off the internet but not my mail. i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me. how can i check out the icloud issue? I have never used icloud before.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
WHen going to mail on my iPad 4 iOS 107 7.0.3 I keep gettin the diagnostic "cannot get mail the connection to the server failed " however I seem to get new mail that matches the mail I get on my iMac ?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Hi, my mail applicatin is not working properly. It says cannot get main...the connection to the server failed but everything else is working ok. How can I solve this problem?
The connectivity test indicated that there was a problem with the user's ActiveSync folder, typically fixed by checking the box "Allow inheritable permissions ...".
Since it already was checked and even by removing the inherited permissions and then re-inheriting them didn't do the trick, I ended up just deleting the whole thing and then made a new duplicate account and blank mailbox. That was pretty drastic
but it fixed the problem. After restoring his mailbox contents from backup, the user is now a happy camper.
The connectivity test tool was helpful because the external URL was blank so I filled in the URL. But ActiveSync was working fine for everybody without the URL before although I don't know why it did work without it.
The other funny thing is on one of my iPads I am able to synch my mailbox and also the user's mailbox but on another iPad it just wouldn't synchronize when it worked before I added the external URL. The iPads have the same OS version so I
just don't understand it. Oh well.
Thanks for your help. That was a good tip!
WC
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