Why won't my nano 3rd generation open or charge

why won't my nano 3rd generation charge or open

Hi tobynme,
Thanks for visiting Apple Support Communities.
If your iPod nano isn't functioning, see this article for some troubleshooting steps that can help:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Regards,
Jeremy

Similar Messages

HT1351 Why won't music sinc to ipod nano 3rd generation?

When I sync my ipod nano 3rd generation, no music actually goes onto the ipod.

Did you select it to sync?

TS3716 I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?

I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?
Can I revert back to a previous version? Or must I upgrade to a newer device? Thank you for you expertise!!

I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?
Can I revert back to a previous version? Or must I upgrade to a newer device? Thank you for you expertise!!

Ipod nano 3rd generation won't turn on

iPod nano 3rd gen. Suddenly stopped working, Should I assume it is shot or anyone have any solutions.
Was recently working, then a white screen and static. Wont power on, and iTunes does not recognize it.

Howdy maggie63,
It sounds like your iPod nano will not turn on, or respond to anything. I want to recommend 2 things here.
First, reset the iPod with these steps:
Reset
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip:
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If that does not work I would next try to restore the iPod with iTunes:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.
Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.
6. A message will appear prompting you to enter an administrator's name and password.
7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Both these bits of info are from this article named:
iPod nano (3rd generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano3gen/#
Thank you for using Apple Support Communities.
All the best,
Sterling

My ipod nano 3rd generation .. HELP !

My iPod Nano 3rd generation won't let me add any new music onto it.. It works fine when I use it and iTunes recognizes it when I plug it into my computer, but it won't let me add or delete any music .. I think it's corrupted, but I don't wanna lose any of the music I already have on there ! Is there any way to uncorrupt my ipod nano without having to restore it and wipe it out completely ?? Someone PLEASE HELP ME !!

Why do you think it is corrupted? What happens when you try to add music?

Does the iPod nano 3rd Generation charge and sync in an iPhone 3G Dock?

I wanna bye an iPhone 3G Dock. Now I have the question if I can connect my iPod nano 3rd Generation to the new dock for syncing and charging. On Apples homepage is the campatibility status set to only iPhone 3G, but I question this because older docks, like the one for the old iPod Photo works with other iPods as well.
The dock connector on the iPhone 3G dock seems to be the same as the one on the charging cable and that cable has to be inserted in the dock. So why should it not work?
I know I could bye the iPhone 3G cradle for the universal dock I already have, but I want to have the ability to make speakerphone conversations with the iPhone in the dock. That only works well with the original iPhone 3G dock.
Can someone help me?

Bit late on the old reply, but i'm using a different Apple Dock for my Nano. I have the Universal one,but it looked so big for the little Nano. I stumbled across an iPhone one by mistake, but only cost me £7 delivered, brand new.
So in answer to your question, yes. And it enables me to get a skin on the iPod and still use the dock...

IPod Nano 3rd generation: Only plays songs recently downloaded to my iTunes Library

iPod Nano 3rd generation (Version 1.1.3) for Windows
Any song that I download onto the iPod shows up in its library, but when I try to listen to the songs, they won't play.
The only songs the iPod will play are those that have just recently downloaded onto my iTunes library.
If the new songs aren't on the iPod, then when I try to play a song, the "now playing" screen shows up, not showing any songs, and the playlist says "playing 1 of 0"

Hi LeviBC,
It sounds quite frustrating having your iPod only play certain songs, I am quite sure I would be unhappy in similar circumstances. Let's see if we can get you up and running.
If you are having issues with your iPod nano (3rd generation) not playing some of your music, I would suggest troubleshooting using the steps found on this page -
iPod - iPod nano (3rd generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano3gen/
Thanks for using Apple Support Communities.
Best,
Brett L

A friend gave me an older Nano 3rd generation. Can anyone tell me how to delete what is on there and how to get rid of his name. It does not connect to my itunes. I cannot even find the source or the place to restore it as suggested in the owners manual.

I have a 3rd generation ipod that a friend gave me. I cannot find anything on how to get rid of his name and music on it. This is what the owners manual says:
"Select ipod nano in the soiurce list and click the summary tab" I cannot find the source or the summary tab on itunes. Can any one help me? I would like to delete everything on it and start over but I am afraid I cannot add anything back on it. I know this is detailed and a lot, but I really need help.

Restore
Note: Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore your iPod:For Windows:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
For Mac:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.
Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.
6. A message will appear prompting you to enter an administrator's name and password.
7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Source:
iPod nano (3rd generation) Troubleshooting Assistant
Message was edited by: michael08081

Ipod nano 3rd generations : problems

I bought my new ipod nano 3rd generations (8GB) 3days ago.
Today I tried to open it and it made a such noise and never want to be opened. I tried to plug it to my computer but it doesn't work andit doesn't want to recharge.
what's the problem?? waht can i do??
Sorry for my English but in true I speak french.
Thanks for your advice.

As the iPod is brand new you should return the iPod to the place of purchase and get it exchanged.

I am getting rid of my Ipod Nano 3rd Generation. How do I delete my name and make sure all personal info is gone?

I was able to restore my Ipod Nano 3rd Generation back to factory settings, but the ipod is still personalized with my name. How do I remove or change that? And, how can I be sure all music, personal info is completely gone because I am giving it to someone?

There is a rather large database in Apple Support for all iPod Nano models, though
a quick look through did not provide a simple direct answer to the question of how
to prepare an iPod Nano for a new owner, or for a new user; also to de-personalize
the product so it would not be locked or broken.
•iPod Nano - How To - Apple Support: (main)
https://www.apple.com/support/ipodnano/how-to/
This kind of question comes up in similar form across most iDevice sections; usually
after someone has bought or was given one, and it won't work. At least you are in
the right track, to try & clear it ahead of a problem, so a new owner can use it.
Be sure to deauthorize the unit in the process of removing your identification from it;
and also check to see how the AppleID affects the next owner experience. It will.
There should be a way to accomplish most of this within iTunes from a Mac.
Rather again, too general:
https://www.google.com/?gws_rd=ssl#q=how+to+reset+ipod+nano+3rd+generation
Sorry to not have the single answer in my reply.
Good luck & happy computing!

IPod Nano 3rd Generation Battery

I recently won a sweepstakes that included a iPod Nano 3rd Generation. The iPod was brand new in the box. The problem is the battery does not hold a charge. I have left the iPod connected to my MacBook Pro overnight to charge. When I disconnect the iPod, it instantly turns off. I know these iPods were produced several years ago. Am I missing something obvious here or is it just not working because the battery has set idle for 2+ years?

iPod Manuals

Nano 3rd generation recently purchased is not recognized by iTune Account

I recently purchased a Nano 3rd generation that has no songs or any other type of media on it. It does have a device name "user1". I need to change the device name to match my current iTunes account so that it can be synced with iTunes. I ran the diagnostics but while iTunes seemed to find the device, the sync test would fail. See below. I am trying to find out how to correct this problem so the device can be loaded with the current library.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Acer, inc. Aspire 6530
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.xxx
Gracenote MusicID 1.9.6.xxx
Gracenote Submit 1.9.6.xxx
Gracenote DSP 1.9.6.xx
iTunes Serial Number 002xxxxxx32D02xx
Current user is not an administrator.
The current local date and time is 2013-01-23 09:39:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 3200 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
USER1'S IPO (F:\), iPod nano (3rd Generation) running firmware version 1.1.3
Serial Number: 5U7405V7YXT
Bus Speed: 61440
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

HT1384 My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?

My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.

Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :(

I still have my iPod Nano 3rd generation, but my old computer crashed and I did not have itunes backed up, so I lost my library. Is there a way to get the songs from my old ipod to new computer library and then on to the new ipod?

I still have my iPod nano 3rd generation, but my old computer crashed and I did not have itunes backed up. Is there a way to get the music from ipod to new computer library and then on to the new ipod ?

Save all the photos from your Droid into a folder on your computer.
Connect your device to your computer. On iTunes left Pane, select iPhone under 'Devices'; then on the right Pane, select PHOTO tab. Make sure Sync Photo box is checked, and "from" box selected the folder that has Droid's photos. Then click the SYNC or APPLY button on the lower right window.

Connecting an iPod nano (3rd generation) to Windows Vista

I have purchased an iPod nano (3rd generation) and I tried to connect it via USB to a Windows Vista Enterprise Laptop. Even though the iPod is connected (as it appears on the iPod screen), Windows fails to locate the driver to install it. I have tried several articles found in the discussions forum, reseting the iPod nano, re-installing iTunes, and rebooting Vista, but no solution given.
Please advise.
Thanks

Have not been able to connect to iTunes for months, right about the time Microsoft put out the Zune! Would love to hear from a lawyer about a class action lawsuit againat Apple since this issue has not been resolved and we are required to use iTunes. In the meantime, filing a complaint with the Federal Trade Commission!

Why won't my nano 3rd generation open or charge

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