Why won't my new device connect to iTunes when I plug it in to a USB?

I'm trying to sync my new iPhone, but the device doesn't show up on my iTunes account, any tips on how to fix it?

Hi there Caden Erickson,
I understand that iTunes is not recognizing your iOS device when you have connected the device to your computer. I have two articles for you that will help you through some troubleshooting steps designed to resolve this issue. Here is the article for addressing this issue if you are on a Mac:
If you don't see your connected device in iTunes for Mac - Apple Support
http://support.apple.com/en-us/HT203979
And here is an article that addresses the issue if you are on a Windows computer:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT204095
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Similar Messages

My iphone5 no longer shows up as a device on my computer when I plug it in to a USB port on my laptop. It does not appear in iTunes as connected, either.

My iphone5 no longer shows up as a device on my computer when I plug it in to a USB port on my laptop. It does not appear in iTunes as connected, either. It does show that it is connected and charging on the phone itself. This is a new problem. It used to work just fine.

Hi Why do you need to use a PC since iOS 7 you can download updates Apps everything Over wifi I have iPhone 5 s & 2 ipads in over a year I have never connected them to My Apple pc Try a wifi update If you have problems Try a Reboot press & hold power button & menu button hold both Down until You see Apple Logo you will not last any data. Cheers Brian

Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat.... i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead..... pl

i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on

mariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on.

Why won't my iPhone 6 connect to iTunes store when trying to make in App purchases?

Why won't my iPhone 6 connect to the iTunes store when trying to make in App purchases? Wifi and internet are working properly and all login/billing info is correct. Any thoughts?

Go to settings/itunes & app store tap on the apple ID then view Apple ID then tap on payment information and check that all is correct

HT204053 why won't my ipod touch connect with itunes?

Why won't my iPod Touch Gen 4 connect to itunes?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
Then
iOS: Device not recognized in iTunes for Windows

Why won't my iPad 2 connect to iTunes store?

I can connect to the Internet without problems. I can sign in to iTunes and apple. When I try to download apps or update apps a window pops up saying "cannot connect to iTunes store". I have updated my ipad with the current OS. Why and what should I do?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Why won't my phone connect to iTunes when I plug it in?

My iPhone will not connect to iTunes even though I plugged it into my PC and it worked a couple weeks ago.

Device not detected in iTunes for Windows

Why wont my ipod connect to itunes when i plug it into the computer?

when i plug it in it wont charge or connect to itunes

just an idea try blowing into your ipod usb cord and into the compuer slot to get rid of dust thiis might help

I can't get my phone to connect to itunes when i plug it into the computer, help?

iTunes doesn't pop up when i plug my phone in and it doesn't show that my phone is connected, so i can't put any music on my phone now! help please!

Hello Kayla,
Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes. I recommend following the steps in this article to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why won't my iPod shuffle connect to itunes?

I just bought the iPod Shuffle 4th Generation and downloaded iTunes onto my laptop today. The Shuffle won't connect to my iTunes or my computer properly.
When I connected it to the computer (Windows 7), it said "unable to sync device" or something like that. I know it's not my USB ports because everything seems to work with it EXCEPT for the Shuffle. In iTunes, the Shuffle won't even show up in the devices. It's not my first time using iTunes. I used to have it on my old computer, but this is the first time this has ever happened to me. In terms of the Shuffle itself, I turned it on and pressed play and it just keeps saying "please use iTunes to music onto this device"
I already tried the troubleshooting guide, but that doesn't seem to work either ...

If that error message says "unknown device" (it's not about syncing), the cause may be iTunes not being installed properly. When iTunes is installed, it also installs drivers that allow Windows to recognize iPods. You should try installing iTunes again. You can download the latest iTunes installer here
https://www.apple.com/itunes/
If that does not help, you may need to completely uninstall iTunes (and related components), then reinstall
http://support.apple.com/kb/ht1923

Why won't my iPhone 5 connect to iTunes and Windows?

I've been trying to connect my iPhone 5 to iTunes for the passed few weeks now. The Apple Mobile Device Driver won't install properly whenever I connect to my computer and my iPhone is neither recognized in Windows nor iTunes. I've gone through virtually every support article that I've been able to find and nothing has seemed to work for me. Every time I connect I get a notification that says "USB not recognized" and right after "Device driver unsuccessfully installed". I've reinstalled iTunes countless times and still nothing. I can't seem to put my finger on the problem. Any help would be much appreciated. Thank you.

hmm... try to uninstall current version and install fresh one from Apple website http://www.apple.com/itunes/download/

Why won't my iPhone 4 connect to iTunes

I'm trying to connect my iPhone 4 to iTunes through my computer but everytime I plug it in, iTunes freezes and won't do anything. I end up having to ctrl+alt+del to close it down. Earlier it was saying that there was something wrong with the syncing and that the information couldn't be sent to iTunes.

Make sure you have the latest version of iTunes (10.6.3). Here's where to get it: http://support.apple.com/kb/DL1426

My ipad won't show up in the device window in itunes, when I plug it in it opens iphoto but won't do anything after that...I've tried restarting both my computer and my ipad and checked for updates...but nada

It's really annoying because i have a lot of things I want to put onto it but icloud isn't working either....

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Why doesn't my iphone show up in itunes when I plug into Mac?

I just updated my Mac Book from Leopard to Snow Leopard. When I plug my iphone 4 in and open itunes it does not list my phone. Does anyone know how I can fix this?

Phone not recognised in itunes
iPhone not recognised by iTunes on PC or iPhone not recognised by iTunes on Mac

Why won't my new Airport Extreme recognize my USB Hard drive? My MacBook recognizes it. I already have had a great deal of trouble connecting my printer to print wirelessly, but finally resolved that. Now I want to add the external drive with a USB por

Why won't my new Airport Extreme recognize my USB external hard drive. I put a USB port on the base station, and the system recognizes my printer. When I click on disks - it lists my printer, and when I click on Printers it lists my printer. What do I need to do to get it to recognize the external drive? BTW, the MacBook recognizes it, no problem. I have erased it and reformatted it. I am running the new Lion OS. Any help is appreciated.

Yes, I saw a post on one of these threads about a powered USB hub so I ran over to Office Depot and picked one up. I was finally able to see the HD in the Airport Utility. Yay!

Why won't my new device connect to iTunes when I plug it in to a USB?

Similar Messages

Maybe you are looking for