Why won't my pass code work when trying ipad update?

I've tried to update my ipad software, but it won't access my pass code.  Anyone else having this issue?

You are most welcome

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    https://discussions.apple.com/message/18882000#18882000
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    Well, the Adobe rep hasn't called me yet.
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    See this thread https://discussions.apple.com/message/16693349#16693349

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