Why won't my pc lap top connect to the internet since i installed airport extreme
Installed a new airport extreme base station . The problem is my sons pc lap top that use to connect to the internet with my airport express wont connect to the internet with airport extreme . It Connects to the wireless network but not the internet . All my other computers 2 apple lap tops an imac desk top and a kindle fire connects to the internet . The three macs are running mountain lion 10.8.2 His pc is running windows xp .Any help would be appreciated .
Use System Preferences: Network: Show Network Port Configurations, there should be a setting where you can enable and disable individual Network Ports. Make sure that all the ports are disabled, except for Airport, the MacBook might be trying to connect to Ethernet via another port and not using Airport, even though it appears to be connected to linksys.
OS X 10.5 Leopard is organized a little different from OS X 10.4 Tiger, but you should be able to find the place in that System Preferences screen where you can display and change the Network Port Configurations.
You might possibly need to check the wireless router configuration to see how many IP addresses it can assign or if there are some other connection restrictions enabled on the router, for more info see the User Guide
Similar Messages
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My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?
Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems. -
Why won't my sweet new MacBook connect to the internet?
Newbie here, and I'm sure y'all are sick of this question.
Opened up new 13" MacBook last night, and it won't connect to our wireless (through Comcast cable modem) internet. We have a Linksys router (BEFW11S4) that two other pc's are connected too, and they are connecting fine. Also, our Wii is connecting fine as well to the internet.
When I was setting up the new Mac last night, it does show 'linksys' as available, but it won't connect. We reset the router, and still nothing.
Any advice so I can stop crying?Use System Preferences: Network: Show Network Port Configurations, there should be a setting where you can enable and disable individual Network Ports. Make sure that all the ports are disabled, except for Airport, the MacBook might be trying to connect to Ethernet via another port and not using Airport, even though it appears to be connected to linksys.
OS X 10.5 Leopard is organized a little different from OS X 10.4 Tiger, but you should be able to find the place in that System Preferences screen where you can display and change the Network Port Configurations.
You might possibly need to check the wireless router configuration to see how many IP addresses it can assign or if there are some other connection restrictions enabled on the router, for more info see the User Guide -
Macbook Pro keeps saying connection timeout and it used to connect to the internet fine. What's up, why can't it find and automatically connect to the internet anymore???
Like this: https://discussions.apple.com/thread/2775868?tstart=0 ?
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I-Tunes won't open unless I'm connected to the internet
I am a relatively new user to I-Tunes; when I try to open I-Tunes to play a CD or other files in my library, I-Tunes won't open unless I am connected to the Internet. Is this normal?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Time capsule won`t allow multiple devices to connect to the internet
I`ve got a 2TB time capsule that worked fine.
I moved to this condo where the is already a wired internet service available to each apartment. The access is made through a login and password whenever You open you browser, if connected directly on the WAN cable. No multiple logs are allowed.
When I used my Time Capsule to create a wi-fi network and serve as a router I could access the internet on my MacBook over the wi-fi just created. No problem at all. But whenever I try to log other devices (iphone, apple tv) it asks for my ap login and password, and of course it states that there`s already an active connection to that user and won`t grant me access.
I`ve then borrowed a tp-lynk router from a friend of mine, created a wi-fi network (without the time capsule on it), it asked for the log in and all but then everything worked fine and I could use all my devices through this network.
Back to the time capsule, I`ve tried different settings. First one was bridge mode, but it didn`t work. Tried DHCP & NAT but had the double NAT issue.
Also I`ve tried this solution https://www.autoitconsulting.com/site/networking/configuring-an-airport-extreme- for-nat-only-mode/
but it would`t work either.
My guess is that somehow Time Capsule is attributing different IP addresses to each device that enters the Wi-Fi network, and that`s the reason I can`t access the net, since the service provider won`t allow more than one connection. On the other hand TP-Lynk was able to connect to the internet service through one IP address and then connect to other devices.
Any idea on how to solve this issue?Tried DHCP & NAT but had the double NAT issue.
If you got the TC working and had double NAT .. sorry but the TP-Link is exactly the same.. you cannot distribute a single IP without double NAT.. the TC tells you it is a problem.. the TP-Link doesn't.. otherwise there is no difference.
But it is important the double NAT is setup right.. ie you must use different ranges.. please tell us the IP you get from a directly connected computer..
If it is 10.x.x.x then you should move the TC to 192.168. rather than default IP of 10.0.1.1 .. the TP-Link already will use 192.168.x.x. which might also explain why it works better. -
How do I get Lightroom to connect to the internet? I've tested my internet connection and I'm able to.
Sure, but if I have International League Pass shouldn't there be a way to tap into that? I mean, if I can watch it on my computer, why can't I conveniently watch it on the television sitting right next to it via Apple TV. Seems odd...
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HP Pavillion - Web Pages Won't Load but I'm Connected to the Internet
I was on the internet and then the page seemed to lock up. I closed the browser and reopened it and now I cannot get any web pages to load at all either in I.E. or Firefox. It just says Waiting for "website" and that is it. My other laptop connects to the internet fine using the same modem/router so it is a computer issue. Not sure how it goes from working one minute to not the next. It is a HP Pavillion G7-2270. Thanks for any help you can offer.
Hello , Welcome to the HP Forums! I understand your notebook shows it is connected but you are unable to browse. Can you tell me which version of Windows you are using? To see which version of Windows you are using click here: Which Windows operating system am I running? Here are some popular fixes for networking issues: Powercycle the network:
1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.
Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.
It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test. If it seems to be connected but won't browse, flush the DNS:1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "ipconfig /flushdns" without quotes, and press enter.
4. Restart your PC and test.
Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless/ethernet adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.
If those three steps do not resolve the issue, try this document published by Microsoft for networking issues: Wired and wireless network problems. You can change the operating system with the dropdown in the upper-right corner of the document. Let me know if that helps! -
IPad 2 won't restore from backup or connect to the internet
Hi,
I'm having some trouble with a 2-month old iPad 2. The first of which was a sudden failure to connect to the internet on wifi, despite being able to connect to the network. Have searched extensively, I tried all the solutions I could: airplane mode on and off, forget the network and reconnect, auto-brightness off, renew the DHCP lease, reset network settings, public DNS information - everything, and nothing worked. The only thing I can't do reset the router as I'm on a public network and don't have physical access to it. When I connect to the network, after about 5 minutes I get details of the IP address, DNS server and all that stuff. But I can't connect to the internet or even to the network's sign-in page.
So I thought there was nothing else for it but to do a restore. What a mistake to make. For one thing, restoring to factory settings has done nothing for my wifi problem. And now iTunes is unable to restore my iPad from the last backup. It throws up an error message about not having enough hard drive space (I started off with about 7.8Gb free - and I had a lot less than that when I restored the iPad from my last iPad 1 backup when it was new). And when I quit iTunes, I have 0kb free on my hard drive. Where has all the space gone?
So I suppose I have 3 questions:
Where did my 7Gb of hard drive space go and how can I get it back?
How do I restore my iPad so that I haven't lost all of my notes, emails, calendar events and the like?
How do I make my iPad connect to the internet again?
I know where iTunes keeps its mobile backups on my hard drive, but I'm loathe to go in and start deleting stuff, because I would like to retrieve all the stuff I put on my iPad in 2 months of use.
Any advice on any/all of the issues above would be greatly appreciated as my own efforts have managed to kill my iPad and do some very strange things to my laptop.
Thanks in advance,
GusHave you installed any sort of anti virus or firewall software? Something that could be blocking the connection?
Do you have a different cable to try? -
I am trying to upgrade the OS from 10.6.3 and, following Apple's instructions, I hit Software Update and get the message "Software Update can't check for updates because of a network problem. Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again." I am connected, so what is the problem?
For a starting place restart your router and modem with the mac asleep.
Also maybe sone help here:
http://support.apple.com/kb/HT1714?viewlocale=en_US
http://support.apple.com/kb/PH6731
http://support.apple.com/kb/PH11270 -
Why does iTunes say it is not connected to the internet when the connection is active?
No problems running iTunes on Windows XP machine with Norton Internet Security.
Moved to new computer with Windows 7 - still running Norton Internet Security. iTunes does not start when iPhone4 is connected with USB cable. Worse problem is that all internet activity (check for updates, activate this computer, etc.) is halted with message that computer is not connected to the internet... but it is. All browser and email activity works right.
Do I have a Windows 7 setting problem, a Norton Internet Security setting problem, an iTunes setting problem?
Thanks in advance.For the device connectivey issues try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
I suspect Norton's firewall is blocking iTunes. I can't tell you offhand where to look to tweak things.
tt2 -
Can't connect to the internet since updating
A few nights ago I got a message that there was an update for my AirPort Extreme. It was late, I was tired and I clicked "ok".
I have not been able to connect to the internet via the AirPort Extreme since then– right now I'm on dial-up.
I took the AirPort Extreme off line and connected my Mac directly to the DSL modem and it worked.
Earthlink, my ISP, says to configure the AirPort Express using DHCP. When I do, I get a message that my wireless device does not have a valid IP address.
Something's not clear to me in the set-up for the AirPort Express. It asks if I connect to the internet directly or through another device, like a router. Prior to re-installing the AirPort Express, I connected my DSL modem directly to my Mac. But I want to connect the DSL modem to the AirPort Express and then connect the Mac to the AirPort Express. Are they asking for my pre-install configuration or do they want me to tell them how I'd LIKE IT TO BE CONNECTED?
If I can connect to the internet via a direct connection to my DSL modem, what is the correct procedure to set up the AirPort Express between the DSL modem and my Mac?OK, I got it working. Not really sure how, but I'm on the internet and I can stream iTunes.
I figured that the settings of my successful connection, (sans AirPort Extreme), should have some bearing on how I made settings in the AirPort Utility, so I opened System Prefs, clicked on Network and made the prefs in the AirPort Utility match up as best I could.
Then I got ambitious and got the AirPort Express to work, sort of. I can stream iTunes to the Living Room AirPort Express, but when I try to play through multiple speakers, I get an error message. But I had this trouble before the update.
When I look at the Network prefs now, it says that I'm connected to the wireless network I set up on the AirPort Extreme via my AirPort card and it says that Built-in Ethernet is set up to use PPPoE and the cable for Built-in Ethernet is not plugged in, (it is in fact plugged in).
I'd rather be connected to the network via Built-in Ethernet, but for now this will do. I have other things that need doing. -
Why won't my Ipod 5th generation connect to the itunes store w/ wifi?
i want to use the wifi at my school and the wifi works but my ipod tells me Cannot connect to itunes Store... WHy!?
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Safari does work, right?
It could be due to the school blocking iTunes. -
Why does my iPad 3 fail to connect to the Internet via a MiFi 4510L?
On Sunday, I ran many tests under the guidance of a senior Verizon engineer to try to determine why the Verizon MiFi4510L mobile hotspot will not connect to the network on a third-generation iPad.
In the course of our tests, we:
1. Updated the firmware on the MiFi to the latest Novatel release: 2.23
2. Tested the MiFi4510L with an iPad2, an iPhone 4 and the latest generation iTouch. In each case, they connected flawlessly to the network and held the connection.
3. Removed the MiFi4510L from the new iPad(3) and re-installed to make sure the password was correctly set.
4. Confirmed that the MiFi4510L unit was running the latest encryption software that the Apple iPad in fact supports. The Verizon security setting is WPA2 Personal/PSK (AES).
5. Reset the MiFi4510L unit.
6. Simultaneously power re-started the iPad and the MiFi4510L.
The IPad(3) finds and marks the MiFi4510L in the network queue. It then toggles between connected and not connected every couple of seconds or so in the setting panel. One never encounters a check mark to indicate that there is a solid signal. The MiFi4510L “sees” the iPad3 (confirmed by a bottom dot.) It can handle as many as 5 “dots” simultaneously.
I have tested the new iPad(3) with my home network, which runs on two bridged Apple Extreme routers connected to a Verizon FiOS base unit. It works fine.
So … Everything points to the conclusion that the iPad(3) has broken the connection to the MiFi4510L for some still unknown reason. Verizon is emphatic is its view that their unit is OK. If they are right it would mean that every buyer of the new iPad who attempts to connect wirelessly to the Internet through a MiFi4510L – and there would lots of them -- is going to encounter the same problem that I have encountered.ajglass wrote:
The IPad(3) finds and marks the MiFi4510L in the network queue. It then toggles between connected and not connected every couple of seconds or so in the setting panel. One never encounters a check mark to indicate that there is a solid signal. The MiFi4510L “sees” the iPad3 (confirmed by a bottom dot.) It can handle as many as 5 “dots” simultaneously.
I have tested the new iPad(3) with my home network, which runs on two bridged Apple Extreme routers connected to a Verizon FiOS base unit. It works fine.
So … Everything points to the conclusion that the iPad(3) has broken the connection to the MiFi4510L for some still unknown reason. Verizon is emphatic is its view that their unit is OK. If they are right it would mean that every buyer of the new iPad who attempts to connect wirelessly to the Internet through a MiFi4510L – and there would lots of them -- is going to encounter the same problem that I have encountered.
I am having the same exact issue. I just purchased the new ipad yesterday. I can get the iPad to connect to my home Comcast network. I can get my iPhone and computer to connect to the MiFi4510L but not the new iPad. I know it works because my son's works on his MiFi4510L.
I've also "forgot the network" on the iPad. Turned everything off and reinstalled the network after restarting both units.
I called Verizon which said it's the iPad because I can get to the iPhone and my computer. I then called Apple who said it's the Mifi because I can get on my home network.
Allansch, did you ever find the answer to the problem? Anyone else have any ideas????
I have an iHeadach! -
Why can i get my ipad to connect to the internet
i synch my pad to i tunes and now i cant connect to the internet
Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
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