Why won't my phone load when I search the Internet?

When I browse the Internet and try to open a page it stays in loading mode and never loads the info. Help please!

Ensure that you have good wifi or 3G connection. IF you do, then try a reset, hold down the home/power butoon together until you see the apple logo and then release, then wait for the phone to boot back up.

Similar Messages

Why won't my keyboard move when i rotate the phone

my keyboard will not rotate when i turn the phone sideways. any solutions?

does the rest of the app rotate?
if not then it's because not all apps support rotation

My web pages aren't loading when connected to the internet through Ethernet cable?

Yesterday my web pages stopped loading on Safari. I tried loading them on google chrome and had the same problem. I then deleted all saved web site data and reset Safari but this still didn't solve the problem. Finally I restarted with safe mode, where the web pages loaded, but slowly, however when I restarted normally the web pages still weren't loading or partially loading. To test whether this was my computer or the ethernet cable I was connected to, I connected to the wifi at my university, where the web pages loaded perfectly. Plus, when connected to the ethernet cable I could Skype, use Spotify etc., it is just the web pages that are causing a problem. Any suggestions how I can fix this? Thank you!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ $\2$/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caught bu|GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^$.+$ //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Why won't my sweet new MacBook connect to the internet?

Newbie here, and I'm sure y'all are sick of this question.
Opened up new 13" MacBook last night, and it won't connect to our wireless (through Comcast cable modem) internet. We have a Linksys router (BEFW11S4) that two other pc's are connected too, and they are connecting fine. Also, our Wii is connecting fine as well to the internet.
When I was setting up the new Mac last night, it does show 'linksys' as available, but it won't connect. We reset the router, and still nothing.
Any advice so I can stop crying?

Use System Preferences: Network: Show Network Port Configurations, there should be a setting where you can enable and disable individual Network Ports. Make sure that all the ports are disabled, except for Airport, the MacBook might be trying to connect to Ethernet via another port and not using Airport, even though it appears to be connected to linksys.
OS X 10.5 Leopard is organized a little different from OS X 10.4 Tiger, but you should be able to find the place in that System Preferences screen where you can display and change the Network Port Configurations.
You might possibly need to check the wireless router configuration to see how many IP addresses it can assign or if there are some other connection restrictions enabled on the router, for more info see the User Guide

WHy won't my new Airport Extreme connect to the Internet?

I can connect no problem using direct LAN cable, but when I try setting up the AirPort, it doesn't work. Green light is on and everything, just fails to connect to the Internet. Very frustrating. My ethernet uses PPPoE, so I tried setting that up in the AirPort, but it won't work then either......Network Diagnostics keeps getting me to the "Internet failed" stage if I try using DHCP, or only to "Network Settings failed" if I try using PPPoE (even though my direct LAN cable works fine on the same settings! Grrrrrr!) Any help would be greatly appreciated!

Hi Stress Test:
Thanks very much for the reply. I've actually sorted out the problem since posting - just a few minutes ago. I reset the AirPort and reconfigured everything in manual mode with the ethernet cord from my computer connected to the AirPort. I then disconnected the ethernet cord, rebooted the modem and AirPort, did a bit more troubleshooting and suddenly I was connected to the Internet! Still not sure exactly what I did that fixed the problem, but everything is working ok now.
Regards,
John

Why won;t my phone respond when i press next after entering rescue email

Hi,
After a message to upgrade to ios7 i have answered all security questions and entered rescue email address but when i press next nothing happens.I am now stuck on this page and cannot use phone.
If anyone can help please i would be very gratefull.
Thanks
Rob

What troubleshooting steps have you tried so far?

Why won't my phone ring when it is charging?

It vibrates but won't ring...

Are you SURE that you're using the charger that came with the iPod? The iPod and iPhone chargers are too weak.

Why won't iTunes Store load when my Internet is working properly, Why won't iTunes Store load when my Internet is working properly

It just stays white and it doesn't do anything

In Australia I'm pretty sure the App Store is down I have that too and 3others from aus said they had that

Might seem like a silly question but why don't pages automatically load when I type the URL in?

Sometimes they immediately open other times I have to hit enter for it to load. Why does this happen?

That issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Why won't my computer POST when I change the multiplier

I have an AMD 2400+ and the L1 bridge is closed. I've read people were having great success running this chip at 333Mhz FSB. But whenever I change the multiplier from anything but AUTO the computer won't POST . This is weird because right now it's 15 x 133Mhz
I tried 14, 12.5/13 without changing anything else and the computer won't POST , I have to clear the CMOS with the jumper to get the computer to boot up.
Any ideas?
Here's my specs
2. KT4VL
3. 2002 11 15
4. New Brunswick Canada
5. Radeon 9700PRO p/n 1029420612 064450 (p/n says ver 1.2 sticker on bag said ver 1.0)
6. Buit by ATI
CPU: AMD 2400+ XP (2.0Ghz clock)
RAM: 512 Megs DDR Samsung 400Mhz CL3
PSU: 431 Watt EnerMax
PCI-1: empty
PCI-2: empty
PCI-3: SounBlaster Live Value
PCI-4: 56k modem
PCI-5: 29160N SCSI controller
PCI-6: empty
IDE1M: LG 52X CDROM
IDE1S: empty
IDE2M: empty
IDE2S: empty
BIOS : Tried Bios version 1.1 and 1.4
Loaded High Performance settings then changed
Boot sequence to 1- floppy, 2- SCSI 0 , 3- disable
Boot other device to "no"
Disabled COM2
Disabled IDE2
Disabled on board sound
Enabled 6 USB ports
AGP aperature 64MB
Core Frequency 133Mhz
OS: WinXP + SP1
via drivers: 4.43
tried DX8.1b and ati driver 6193 PASS
tried DX9 RC0 and ati driver 6228 RC0 PASS

ok i found what pins to short to unlock it .
I was able to run the chip at 333FSB but my 400Mhz ram wouldn't run at 400 only 333 regardless if I forced it or not.
Sandra memory benchmark increased over 400MB/sec but 3dmarks2001SE was not stable and I lost over 2200 points. Many screen abnormalities and the occasionally freeze. SO I reverted back to the original settings which are fine with me.
I just wanted to hit 15000 on 3dmark for my personal satisfaction I guess it won't happen . Thanks everyone for your help

TS1741 Why won't my phone connect to computer with the cord??

I have tried to connect my computer to my phone repeatedly but all I'm getting is blank. Anyone have any bright ideas??

Do you have iTunes running on your computer?
Is home Sharing turned on it iTunes?
iTunes>Advanced>Turn on Home Sharing.
Did you enable Sharing in your iTunes preferences?
Edit>Preferences>Sharing>Share my library on local network.
Are you signed into your Apple ID in iTunes on your computer and ....
Settings>Music>Home Sharing and Settings>Video>Home Sharing ... Apple ID

Why won't a page load unless I move the cursor

I click on a site or push enter. the page starts to load but then it stops. If I move the cursor the page resumes loading

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Why won't my history clear when I follow the procedure?

I followed the procedure outlined in your article and my browsing and download history did not delete.
Firefox 25.0.1 for What's up with that?

Some of the entries are my bookmarks and some are not, but none of them are deleted.
I uninstalled FF, reinstalled it and tried to delete history and it still would not delete. I also tried syncing and not syncing with my desktop with no results.
The only way for me to clear my history is to clear the data in the android settings under apps, but that also deletes my bookmarks. So, in order to prevent my tablet getting overloaded with history I am going to have to abandon Firefox until they can fix the history problem.
I am very disappointed with the newer FF editions.

Why won't my pc lap top connect to the internet since i installed airport extreme

Installed a new airport extreme base station . The problem is my sons pc lap top that use to connect to the internet with my airport express wont connect to the internet with airport extreme . It Connects to the wireless network but not the internet . All my other computers 2 apple lap tops an imac desk top and a kindle fire connects to the internet . The three macs are running mountain lion 10.8.2 His pc is running windows xp .Any help would be appreciated .

Use System Preferences: Network: Show Network Port Configurations, there should be a setting where you can enable and disable individual Network Ports. Make sure that all the ports are disabled, except for Airport, the MacBook might be trying to connect to Ethernet via another port and not using Airport, even though it appears to be connected to linksys.
OS X 10.5 Leopard is organized a little different from OS X 10.4 Tiger, but you should be able to find the place in that System Preferences screen where you can display and change the Network Port Configurations.
You might possibly need to check the wireless router configuration to see how many IP addresses it can assign or if there are some other connection restrictions enabled on the router, for more info see the User Guide

Why won't my screen turn when the phone does?

why won't my screen turn when the phone does?

Not all apps support screen rotation. The Home screens do not rotate. But also check to make sure you have not locked screen rotation. Swipe up from the bottom of the screen to reveal the Control Center and check that rotation lock is not on.

Why won't my phone load when I search the Internet?

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