Why won't my Time capsule power on after shutting itself down?

Why won't my Time capsule power on after shutting itself down?

Suggest that you unplug the Time Capsule from the power cord and let it rest for 15-20 minutes. Verify that the AC wall socket has power by testing another device like a lamp there.
Try to power the Time Capsule back up.
If it will not power up, unfortunately there has likely been a failure in the power supply section of the Time Capsule.
You will need to take the Time Capsule to an Apple store....if you have one near you....or contact Apple Support directly to go over your options.
http://www.apple.com/support/contact/

Similar Messages

  • Why won't my Time Capsule connect the internet to my computer

    Recently moved office.  Disconnected time capsule from modem from prior office which worked fine.  Connected to new modem and won't work.  Computer shows capsule connected but won't connect internet

    Always start with a full factory reset and redo the setup.. The TC remembers too much of its previous setup.
    Universal Factory Reset.. any model TC or AE.
    Unplug your TC/AE from power or turn off at the power point.
    Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
    Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
    Note..
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
    No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

  • Why won't my Time Capsule allow me to connect more than one device to the network at a time?

    Ok here is the shortest story I can come up with...
    Several months ago lightening struck my house and ruined the power cord for my old AIR PORT EXTREME....after replacing the power cable my wireless network began to prohibit more than one device at a time to connect to the wireless network.
    I replaced that network with a new TIME CAPSULE and it is doing the same thing.  I took my old AirPort Extreme to my work and it works like a charm.  My ISP says it is an Apple problem but I have had the same settings both at home and at work.  Work is great, multiple devices connect but home is one at a time and in order to connect ANOTHER device I have to power down one, and reboot the router and fire up the device I wish to connect.
    Any suggestions?

    I am running off a Fiber line....the unit that is a battery back up and appears to be a modem as well is called CyberPower CS24U12V-NA3
    Techincally, there is no "router" in my house, there is a LOCKED control box outside, a battery back up module in the garage that shows battery life and connection, then a cat5 outlet in my laundry room..All of which was installed by my ISP.
    I am using a 2TB Time Capsule running DHCP in Bridge Mode.  I can't find the software version but updated it while installing it within the last two months.
    Under Network Tab
    Enable NAT Port mapping is checked
    Under the Wireless Tab
    we have a 5ghz Network
    Radio mode is set to:  802.11a/n-802.11b/g/n (Automatic)
    2.4 GHz is Auto
    5 Ghz is Auto
    I hope this helps....

  • Why won't my time capsule show up when I scan for a wireless network when I plug in the ethernet cable from my comcast modem?

    I just setup my cable and internet at my new place yesterday thru comcast.  The internet works when it is plugged directly from my modem to my iMac but when I try to plug the modem up to my time capsule to set up wireless and go through air port utilites it can not find my time capsule

    Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • Time Capsule - bought in San Diego USA. MacBook Pro bought in Jakarta, Indonesia. Why won't my Time Capsule set up? All I get is the flashing amber light.

    I bought a Time Capsule in San Diego, California. I bought my MacBook Pro in Jakarta, indonesia where I live. I have Wi Fi in the house which I use for mail etc with my Mac. However, my Time Capsule will not set up, all I get is the amber flashing light. Could it be anything related with a production bought in the USA that may not be compatible (wireless frequency?) with a product bought in SE Asia?

    Did you perform a "hard reset" on the Time Capsule before you tried to set it up?  That would be a requirement any time that you change locations or networks on the Time Capsule.
    Power up the Time Capsule for a few minutes, then hold in the reset button firmly for 10 seconds and release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light.  It is now reset and can be set up to connect to your "new" network.
    Assuming that you have the right wall plug adapter, the Time Capsule will run on 100-240 Volts and 50-60 Hz, so it will operate just about anywhere in the world from a power standpoint.
    There are some differences in allowed wireless channels between the U.S. and S.E. Asia, so use channels......36, 40, 44, or 48 on the 5 GHz band in case the higher channels are not allowed where you are.
    More details here:
    http://en.wikipedia.org/wiki/List_of_WLAN_channels

  • Help!! After shutting itself down 3 times.

    Ater shutting down 3 separate times----it won't boot up at all!!!

    Which "model" & "generation" G5 iMac do you have?
    Need this info so that the knowledgeable users can provide you with the proper troubleshooting solution(s).
    http://docs.info.apple.com/article.html?artnum=301724-en How to identify your iMac
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    Thank you
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  • Symptom preceding my Time Capsule Power On Failure: Apple TV2 Glitches

    Hope this helps someone. I spent days re-installing the system on my my Mac Mini and re-updating my Apple TV 2 firmware in an attempt to solve the problem with my AppleTV2 and Mac Mini losing connection with each other, before the Power On Failure of my Time Capsule identified the problem was elsewhere.
    For a month preceding my Time Capsule Power On failure (see below), my wirelessly-attached Apple TV Gen2 would stop in mid-stream while playing a playlist from my wirelessly-attached Mac Mini. Nothing short of quitting & restarting iTunes on the Mac Mini would re-establish a connection.
    But when my Time Capsule failed and I was forced to substitute an old AirportExpress b/g base station, all the problems with the AppleTV2 losing connection to the Mac Mini disappeared!
    It seems that prior to my Time Capsule failing completely FAILING it was exhibiting MINOR glitches in its wireless operation. These glitches were NOT sufficient to drop the Mac Mini or AppleTV2 from the Internet, but they were apparently enough to interfere with Bonjour networking between the two devices.
    BACKGROUND
    My single radio, 1TB Time Capsule failed Wednesday night, pretty much textbook as per the 1100+ replies on this thread: Time Capsule Powered Off, Won't Power Back On: http://discussions.apple.com/thread.jspa?threadID=2129872
    My particular "Time Capsule Power On" failure symptoms:
    - Time Capsule WiFi network disappeared
    - Time Capsule the indicator light was OFF (rather than normal green, or even a flashing yellow)
    - Power cycling Time Capsule initially would result in yellow light for 10-20 seconds then nothing
    - With hand on the Time Capsule case I could feel the internal hard-drive spinning
    - Within 1/2 hour, repeated power-cycling would result in the light NEVER coming on
    - Serial no. as per http://support.apple.com/kb/TS3351 Time Capsule: Does not power on
    The local Apple store Genius bar replaced my Time Capsule with a brown box 1TB, single radio unit, but would NOT transfer my data on my old Time Capsule. When I asked for assurance that my data would be erased, they said that it was Apple policy that all returned drives are destroyed. It was accept that unwritten promise or leave with my broken Time Capsule. I was NOT happy, but life is already too short – I accepted the replacement Time Capsule.

    Contact a repairer in your area.. we can fix them cheaper than data recovery.. and you will get a working TC back as good as new.. in fact we can make it better than new because we can fix the fundamental flaw .. no cooling.
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repairers

  • How does one replace a lost Time Capsule power cord? thanks

    how does one replace a lost Time Capsule power cord? thanks

    It is a standard figure8 power cable.. any electronic retailer will stock them.
    You will find it hard to get white.. they are all black.. you can ask at apple store or repairer.. I don't think it is sold as an accessory.. but a repair shop might have a few.

  • Time Capsule power supply failures

    Has the chronic Time Capsule power supply failure after about 18 months use been fixed in the new Time Capsules being sold today?  I had a 500GB Time Capsule I recently had to scrap because of this.

    It is always possible there is another fault.. to shut down after a minute.. if you are relating that correctly.. is unusual.. I would power the board from 5v 2A supply.. that will quickly show if the issue is your power supply or not.
    The TC is definitely in need of more cooling but I would hate to suggest doing a major modification until it runs out of warranty. It is possible to improve the existing cooling with a bit of smarts.. a laptop (or netbook size) cooler to which you can seal the TC.. this is the tricky bit.. you need to allow a space underneath though.. perhaps 10mm.. and seal just the edge of the TC so it allows the cooler to draw air through the TC. That will work without modifying it. But you will need to make up a proper spacer and gasket.
    I see pictures of various fans mounted on the top.. they are next to useless. Cooling the outside plastic will achieve only the tiniest improvement in heat transfer due to the thick plastic (insulating) top.. if it was made out of metal maybe it would do something.
    Sounds like what is also needed is a different heat sensor that would start the fan at a lower temperature.
    It is not the sensor that is the issue. The TC includes a proper fan controller. It is simply set too high.. and so it doesn't turn on.
    If you want to break into the TC.. you can solder in a console.. and use serial to USB adapter.. these are very cheap.. the soldering in is tricky.
    See the bottom of this page.
    http://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems /apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
    The envstat.. will show temp.
    This command will turn on the fan.
    i2cctl w 0x18 0x00 11010100

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    My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing the amber light. I don't know what to do, and this has never happened before.

    Hello Toby135
    Reset the SMC or System Management Controller to resolve issues with the power on your MacBook Pro and power adapter.
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