Why won't my updates install?

I am trying to install updates for Creative Cloud Connection and DPS Desktop Tool 6. Every time I get to a 12% installation point, I get message that installation has failed. Please tell me why this is happening and what I can do to fix it. I'm running Windows 8.

Joel it will be necessary to determine the exact error which you are receiving when you try to install.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html which provides information on how to locate and interpret your installation log files.

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