Why won't my videos play? They start on the device that they are on, then stop and I get an error message...An error occured loading this content.
Why won't my videos play? They start on the device that they are on, then stop and I get an error message...An error occured loading this content. This comes up on all of my computers. I reset the Apple TV to Factory Settings and still get the same message.
Hi There,
I had the same problem took me several hours to try and sort it out but nothing worked.
I then went to the following apple link
http://support.apple.com/kb/TS5376
Follow everything to a T and you will get the use of your Itunes again.
Hope this helps. Good luck (And remember to breath lol )
Similar Messages
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My tv shows or movies that I have purchased won't play at all. It says loading, then it comes up and says authorizing. Then it says "An error has occured loading this content." I just bought this apple tv and gone over and over pluging it in and setting it up thinking I did something wrong but I don't think it's that. Like I said I can see all my shows and movies but just can't get anything to play. Please help me. Any suggests?
This is happeningto you as well?
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Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later.". Have been using the Apple TV for 2 weeks and everything else seems to work OK. The Apple TV reports its SW is up to date. I've tried this with two movies rented frim iTunes directly from the Apple TV.
If after you download the movie, you navigate away and do something else with your Apple TV the content you have downloaded will be overwritten and you'll need to download it again. It's a pain in the neck for many who have slow downloads but it's something that comes with using volatile memory rather than a hard drive for storage.
Perhaps you're not doing this, but I thought it worth mentioning. -
Rented movies on ATV2, can't play- An error occurred loading this content.
When I attempt to play the two movies on ATV (Gen 2) I rented, I receive the error:
An error occurred loading this content. Try again later.
No other messages display, and it is not clear what to do next, or how to fix this issue.
I tried the following to solve:
- latest updates for ATV (I'm on version 4.2.1(2100))
- unplugging power, then plugging back in
- stop "Home Share" on ATV, then turn back on
- log out of iTunes account on ATV, then log back in
I've yet to try:
- reset on the ATV (on the General menu)
- setting back to factory defaults (on the General menu)
I have not tried the above two, since the ATV is 2 days old and honestly did not think I needed to do this.
I have two Windows computers, one with Vista, one with version 7. Both have iTunes 10.2.1.1 installed. I have iTunes "Home Sharing on" for both computers, including the ATV. I can see my iTunes library on the ATV and play music; I can also play iTunes radio just fine with the ATV. I've been able to access my NetFlix account and stream movies just fine with NetFlix.
I was able to purchse the movies, but not able to play on the ATV; thus, I seem to be able to get to iTunes since I could at least rent movies.
Is there anything major to double check to make sure I've set everything up right? The book that came with ATV looked pretty plug-n-play, but I cannot get this to work (playing videos). I also have an iPhone that I just purchased- I've plugged this into the Vista computer to do sync's and get updates, but don't have it plugged in on a reqular basis.
What am I missing to try and troubleshoot?
Thanks much!I bought apple tv a few weeks ago. It worked to start with but was very slow and not really usable as when you picked a movie it would take anything from 20 mins to 6 hours to start. I assumed it would to memory but it doesn't so you have to sit and wait for it to start which renders it completely useless.
Then came a software update about a week ago. Since then it no longer loads rented movies. After I have paid for the movie it says press play. After that it says "unable to load content, try later"
I emailed apple support. They dont know what the problem is so they refunded my money and removed the films from my apple tv.
Apple also asked questions About my iTunes version etc which is completely stupid as this has nothing to do with itunes as apple tv is 100% independant and designed as a stand alone device.
My advise- I will get a refund and use the money to buy apple tv 1 from ebay as it has a hard drive and loads movies in the background rather than using a stream. -
When I try to view YouTube content I get the message "an error occured loading this content." This did not happen until recently. Any ideas why?
Hi,
I'm facing the same issue.. Just updated the software a few days back and I started getting this error... logged into youtube can view the playlists, subscriptions etc but when I try playing any video or Rent a movie etc...the message kept popping up... "Error Loading Content, Try again later"....
Arrrgggh.....
Can someone help us with this... -
When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?
Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv. -
My ATV keeps telling me... "an error occured loading this content" I have tried playing this movie i downladed for 2 days how long will it take? Why after resetting the ATV is it still not working...?
Did you try unplugging the power cord for a few seconds, then plugging it back in? That usually fixes similar problems for me.
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I get "An error occurred loading this content" when trying to use AirPlay with some iPhone videos
When trying to stream video via Home Sharing AirPlay from the Horse Racing Now iPhone app or TwinSpires mobile site to my new third generation Apple TV, I get the error message
An error occurred loading this content
Try again later.
The Apple TV seems to be playing everything else fine though. And I verified that the video is working on both sites. Any idea what's happening?When trying to stream video via Home Sharing AirPlay from the Horse Racing Now iPhone app or TwinSpires mobile site to my new third generation Apple TV, I get the error message
An error occurred loading this content
Try again later.
The Apple TV seems to be playing everything else fine though. And I verified that the video is working on both sites. Any idea what's happening? -
I have rent couple movies which I cannot play, when i play the movies it come out the follow notice
loading
AN ERROR OCCURRED LOADING THIS CONTENT.
TRY AGAIN LATER
someone knows why is this happening ? how can I get my money back?How did this get resolved?
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An error occurred loading this content try again later. This happens when we hit play after we rented a movie. This has been going on for 3 days
I have the same problem. Cant do the software update and can't download a Rented movie.
Viewing Previews of movies and all else seem fine. -
I am unable to play a rented movie on my ATV 2. I get: An error occurred loading this content. Try again later. My ISP has the TCP 80 port blocked but the TCP 443 port open. My first gen. Apple TV is OK.
Welcome to the Apple Community.
I doubt port 80 is blocked, that port is used for http, which you might recognise as the basis for the world wide web.
The message you get can be as a result of an extremely slow Internet connection, you can test your connection speed using speednet.com, however more commonly it's a simple error that can be corrected by unplugging and restarting the Apple TV and/or restarting the router. -
When I start streaming a movie, I receive a message that says. "An error occurred loading this content."
Welcome to the Apple community.
Have you tried restarting the Apple TV or your router. -
I have apple TV. I paused my rental and then when I went to start it again, it said 'An error occurred loading this content. Try again later.
I have tried many times since. I have nothing.Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you. -
Why won't Flash videos play in Facebook?
I can't seem to get Flash videos to play in Facebook. I hear sound, but just get a blank black screen where I would expect to see the video. Youtube videos work fine.
If I browse to http://helpx.adobe.com/flash-player.html I see the following:
"Check if Flash Player is installed on your computer", it shows the following under Step 1:
Congratulations, your computer has the latest Flash Player installed.
Start playing games, listening to music, and watching videos!
YOUR SYSTEM INFORMATION
Your Flash Version
12.0.0.44
Your browser name
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Your Operating System (OS)
Windows (Windows 7) (I have a 64bit OS)
I followed Stpes 2, 3, and 4, and even see the Flash video of a swaying tree on the page under Step 5, which makes me thing Flash is correctly installed yet I'm still unable to get videos to play on Facebook.
Troubleshooting steps I've taken:
- Deleted %apphost%\flash and %apphost%\macromedia folders from my system
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I'd greatly appreciate other troubleshooting suggestions anyone else can provide. Thank you.The problem is... not Flash Player.... it's Ie 11.
Microsoft intentionally screwed up the "User-Agent Strings" that websites use to identify the browser and provide the proper content for it. If a website can ID it at all, it misidentifies it as either Gecko (Firefox) or Webkit (Safari), but since the full browser engine isnt there, IE then becomes an unidentifiable visitor.
The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in. -
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