Why won't my Vision:M 30GB play MP3

Can anyone help me out and explain to me why my Vision:M freezes up when I try to play 96kbps mp3's?Doesn't seem to have a problem playing mp3's at 44kbps or .wav files, but then that kind of defeats the purpose of being able to sample a rather sizeable file down ( @ 30+MB per?file ) so I can get as many mp3's ( @ 2.5+MB per file ) onto the player. The firmware on the player is the same version as what can be currently downloaded. I do recall reading something about formatting and reloading the player and haven't tried that yet... Appreciate the assistance.

Hello?

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