Why won't Norton Insight allow me to install Thunderbird?

I want to install Mozilla Thunderbird but my Norton Insight won't allow it. It says it's unsafe. What can I do to install Thunderbird?

Where did you download Thunderbird from?

Similar Messages

  • Why won't my Mac, with Mountain Lion installed boot up?

    I had problems getting my Mac to boot so I made a Genius Bar appointment at my local Apple Store.  The ran some tests and discovered a "disk i/o" error which they said indicated that my hard drive needed replacing.  Hard drive replaced, brought it home, restarted, set up, Disk Utility run (permission checks out, disk checks out), Time Machine back up loaded and still all I get is the grey screen with the apple logo and the spinning wheel (not beach ball).  Why won't it boot up?  Any ideas???

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
    Step 8
    A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • Why won't Airport Extreme 802.11n software install?

    I recently bought an Airport Extreme 802.11n from a friend who replaced it with a Time Machine, and as the first step in installing it, I loaded the software disk into my MacBookPro. When I tried the install, I got a warning that the software could not be installed on my machine because the "version of OS X is not supported". I am running Snow Leopard, so I checked the Apple support site to see if there is a download that would fix the problem. I did update my OS, but that did not help. Right now the Airport Extreme is a doorstop! Any ideas?
    Jay

    Why won't Airport Extreme 802.11n software install?
    Because a newer version of it is part of Mac OS X 10.6. If the base station doesn't work properly or at all with the included software, post back.
    (47827)

  • Why won't Norton AntiVirus 10.0 install on my PowerBook G4?

    I have a PowerBook G4 and have installed OSX 10.4.7 for PPC. I am now attempting to install Norton AntiVirus 10.0. The error message I get is: "...Software requires Mac OS X BSD Package." My PowerBook G4 does not have an Intel process (pre-Intel). I cannot figure out why it won't let me install the software. I don't even really know what a "BSD Package" is, or how to get it. However, I don't think I need it since it relates to Unix.
    ANY ASSISTANCE?
    PowerBook G4   Mac OS X (10.4.7)  

    Hi, hawaiimele.
    1. You wrote: "... have installed OSX 10.4.7 for PPC..."Have you:(a) Just upgraded to Tiger from Panther or Jaguar? Or...
    (b) Were you running 10.4.6 and installed the 10.4.7 update?Which is it?
    With Tiger, the BSD Subsystem is installed by default. In previous versions of Mac OS X, it could be omitted from the installation process by deselecting it in a Custom Install.
    2. As a general checkup, I suggest you run the Procedure outlined in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified. I suggest this as directory corruption may make it appear that the BSD Subsystem is missing.
    3. Does your Mac meet all the system requirements for installing NAV 10, in particular the RAM and free disk space requirements?
    4. As FYI, I've been running NAV 10 for Tiger since it was released without problems. The "advice" you've received against this product is nonsense. See my "Detecting and avoiding malware and spyware" FAQ for my recommendations as well as a list of some recent Mac OS X security threats that have emerged, including Trojans, rootkits, and spyware. The FAQ also addresses some of the usual arguments against installing an anti-virus solution that often arise in discussions of this topic.
    While some people believe that anti-virus solutions are not required on a Mac, I think they're ignoring the fact that threats are emerging and that security exposures continue to be found, albeit eventually closed, in Mac OS X, as in any other operating system. Even Apple now recommends that one should "check for viruses."
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Why won't data merge allow more than one data source at a time?

    I need to number tickets, 8 up on a tabloid page, in InDesign (CS5)
    I have found out how to use data merge, but it won't allow me to select more than one data source at a time, therefore, making me use 800 sheets of paper instead of 100. That's not acceptable!! Is there a way to merge the pdfs if I make 8 different ones in the places they need to be? Each file that I export will have 100 pages, so is there a way to merge the files to put all eight tickets on each sheet, sequentially? This is driving me nuts!!!!!!!

    Past users have solved this frustrating problem. You can find their solutions with a Google search like "InDesign data merge multiple sequential items on one page" without quotes.
    HTH
    Regards,
    Peter
    Peter Gold
    KnowHow ProServices
    Frankie at Quad wrote:
    I need to number tickets, 8 up on a tabloid page, in InDesign (CS5)
    I have found out how to use data merge, but it won't allow me to select more than one data source at a time, therefore, making me use 800 sheets of paper instead of 100. That's not acceptable!! Is there a way to merge the pdfs if I make 8 different ones in the places they need to be? Each file that I export will have 100 pages, so is there a way to merge the files to put all eight tickets on each sheet, sequentially? This is driving me nuts!!!!!!!

  • Why won't my account allow me to buy anything?

    I recently redeemed an itunes gift card worth $15, and now my account says I have $15 in it but, every time I go to make a purchase itunes will not allow me without attempting to charge my credit card. Does anyone know why this is, or how to fix it?

    Contact iTunes Customer Service...
      Apple  Support  iTunes Store  Contact

  • Why won't Premiere Pro allow me to drag and drop my footage into the timeline?

    why wont my software allow me to drag and drop my footage into the timeline?
    [Edit: the title of your post was changed to be more descriptive]
    Message was edited by: Kevin Monahan

    Get Started with Premiere Pro
    New to Premiere Pro? Get started with your first project — editing a video. In less than an hour, you'll learn to edit together different types of media to tell a video story.  

  • Why won't my Mac allow me to print my whole iTunes wish list?

    I have an HP Officejet Pro 8600 Plus, and I'm trying to print my iTunes wishlist. For some reason, the whole list won't print. I have about 325 songs in my wishlist, but I can't print but 115. I have changed all the printer settings possible but can't find a solution. Does anyone have a solution to this problem?

    Thank you, Advance 23, for your interest. I am not generally having a problem printing multiple pages. I am, however, having a problem specifically printing my entire iTunes wish list. I do not receive an error message. When I click on print, it shows 13 pages to be printed. It does print 13 pages, but only the first 41/2 pages contain part of the list. The rest of the pages are blank. "All" is selected as the number of pages to print. I'm not sure what you mean by a program from which I am printing the list. I just have my HP printer set up as my printer for my Mac, and it prints all of my documents. What I have done instead of printing the list is take screenshots directly from the wish list and printing them. I cannot copy and paste it into Pages or TextEdit because only the first 41/2 pages of the list show up in the pages to be printed section. It would be really great if you could solve this problem. 

  • Why won't My Macbook allow me to download adobe flash player

    I just got this used macbook yesterday, I put all my apple info in this computer, It let me download other downloads not Aodobe... It says my password is wrong but I know for a fact it's right why?

    Are having trouble downloading the AdobeFlashPlayer installer file from Adobe's web site, or is your problem difficulty running the installer?
    Please explain exactly the process you are going through and any errors that come up.
    Also it would be useful to know what version of the Mac operating system you are using.
    Best of luck.

  • Why won't Firefox 4 allow me to use my fingerprint scanner on my laptop?

    I have an HP laptop with a built in fingerprint scanner. With previous versions of Firefox I was able to use that to log on to websites that require a username and password. However, I just downloaded Firefox 4 today and this new version will not allow me to use the fingerprint scanner. Can this be fixed?

    Hello Tdp86,
    It sounds like you are having an intermittent issue where you are unable to access your movies, and you cannot play them at all. I want to recommend starting by signing out of the iTunes store in settings:
    From the main Apple TV menu, choose Settings > iTunes Store.
    From: How to rent a movie from the iTunes Store on Apple TV
              http://support.apple.com/kb/ht1498
    Then restart the Apple TV:
    Restart your Apple TV by selecting Settings > General > Restart.
    From: Apple TV: How to restart your Apple TV 
              http://support.apple.com/kb/ht3180
    Then test the issue again and see if it works correctly, and consistently.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Why won't my Mac allow me to attach anything on any e-mail client?

    I've recently bought the new MacBook Pro.
    The only issue i have with it is that it will not allow me to attach anything onto emails.
    This includes the stock mail application, gmail, hotmail or my university email.
    Any help would be greatly appreciated!
    Thanks

    Hello joshmc123,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Mail (Mavericks): Add attachments
    http://support.apple.com/kb/PH14914
    Best of luck,
    Mario

  • Why won't Norton Toolbar work with Firefox 23.0.1?

    Norton Toolbar 2013.4.1.2 is disabled and no option to enable is available. I have updated my Norton 360 with all the latest upgrades. Norton's site says it has updated it's software to be compatable with Firefox 23.
    Thank you in advance,
    Larrey

    This KB article has information about [[https://support.norton.com/sp/en/us/home/current/solutions/v72380606_EndUserProfile_en_us|Norton Toolbar Support]] Norton Toolbar and instructions to Download and Install Norton Toolbar in your browsers, https://support.norton.com/sp/en/us/home/current/solutions/v72380606_EndUserProfile_en_us

  • Why won't my computer allow to download windows updates?

    my computer can not download windows update.It keeps saying I am not connected to internet.

    That is a question for Windows support.

  • Why won't illustrator Cs5 allow me to copy and paste layers when they aren't locked?

    I am working on a project and when I try to copy and paste unlocked layers to paste them in to another image it doesn't paste. The only thing it pastes is the text unformatted. I tried resetting the settings by removing the setting file to see if I can set Illustrator back to square one and it isn't working. See Picture for before (copy) and After (paste)
    Before
    http://i.imgur.com/rqJhc.jpg
    After
    http://i.imgur.com/FN0jA.jpg
    I am also using windows 8 on a pc. I would say it was the OS but it was working fine untill yesterday. I am begging for help on this. It is really ruining my work flow today.
    Thanks for any help you can give.

    I just opened the document "san_jan_email.ai" and this is what i see:
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    edit: i tried to copy and paste as well, for me it's working.

  • Why won't the browser allow me to download mp3s? is there a setting I need to activate?

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    You can download mp3s using Firefox beta which can be found in the Play Store. While Firefox is playing an mp3 you can long press on it and choose save to save the file.
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