Why won't osx mountain lion download???

i paid $19.99 for this app and all it's doing is taking days to download and when it's close to finishing it crashes my mac air!!
someone help me or tell me how i can get a refund for a useless download!! please and thanks

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Similar Messages

  • Why cant i find Mountain Lion download in the APP store?

    why cant i find Mountain Lion download in the APP store?

    They usually remove the previous version. If you need to purchase it, contact the App Store.

  • Why isnt osx mountain lion downloading

    I bought a Mac App store card for 20 dollars downloaded osx mountain lion. but now its just stuck it only downloads a tiny lil bit then stops. Please help

    Depending on your connection speed, it could take anywhere from 1-8 hours to download.  It's a 4GB download.
    On the average 3Mbps home network connection, it will take 3-4 hours to download.

  • HT203421 unfinished osx mountain lion download cannot be located on my mac

    Started downloading osx mountain lion from appstore and got to 4.1G of 4.4G before interruption. No icon found when accessing app store's interrupted purchases and no evidence of the downloaded portion on my Macbook pro. New download started when I re-accessed app stores: 1) Am i going to get billed a second time ?and 2) what happened to the almost completed initial download?

    Welcome to Apple Support Communities
    1. When you purchase OS X Mountain Lion, you can install it as many times as you need in all your Macs for free.
    2. If your Internet connection was interrupted and you didn't pause the download or you restarted or shut down your Mac, the download is gone. You have to download Mountain Lion again from the Mac App Store. In order to not lose it, open a Finder window, select Applications in the sidebar and copy the Mountain Lion installer to another folder like Documents, so you won't have to redownload Mountain Lion anymore

  • HT202159 OSX Mountain Lion download problems

    Hello,
    I have been trying to download OSX Mountain Lion from the appstore on my 10.6.8 mac mini but the file stops downloading after about 10mb. I was able to download 10.7 without any problems but I am not able to downlaod 10.8 on either of my two machines. Both stop at about 10mb. Anyone seen this or have any possible solutions?
    Thanks!
    Travis

    I have seen this, unfortunately there are 100 & 1 different things that can cause this. If you want to trouble shoot, let's power-cycle both your modem and router and see how that goes.

  • OSX Mountain Lion download Spanish - English

    I live in Spain and bought Mountain Lion to upgrade Snow Loepard online via the Spanish App Mac Store.
    They emailed me the licence agrremenet and codes to download.
    My Aple user ID is English and when I try to see my purchases in the Spanish App Store to download it says that it's not possible wiht my ID (although I was able to purchase it without a problem on the Spanish App Mac store) and tranfers me to the English version of App Store which says I have 'no purchased apps'.
    There are also no downloadable versions on the Apple Mac store website as they only have Mavericks availabe to download.
    Can anyone help please?

    There's been a development.
    I managed to redeem my order in the App store after changing my ID to Spain.
    First problem is they have sent me Lion when I ordered Mountain Lion. And I am bloody sure it was mountain Lion, why would I buy Lion for the same price??? I distinctly remember the picture so no idea how this has happened but it's very frustrating.
    Second problem, it's in my 'purchases' but when you try and click on it, it trys to download then nothing happens. When you click on the item it says not currently available in the Apple store Espana!
    I would love a refund but fear this could be even more complicated or impossible.
    They have already taken the money out of my bank account.
    I'm worried about trying to buy it again in case the exact same thing happens.
    Any ideas anyone?

  • OSX Mountain Lion download not included on MBPr 15"?

    Hello everybody!
    I have a Macbook pro retina 15" and just accidently bought mountain lion via appstore beacuse a thought it was free as my macbook was shipped with mountain lion. I was not logged in on my account so the buy button did say the price, I just assumed it should be free as I already have it on my mac so i pressed it and logged in on my account to proceed the download, I got a receipt of it today.
    should it be this way? I just wanted to make and USB bakup of the OS for future needs. It's not alot of money, I just think it is a bit wierd.

    Since your system came with Mountain Lion pre-installed you wouldn't use the App Store version as your pre-installed version is specific to that machine.
    To get the InstallESD.dmg file for your version of ML you need to redownload it using the following steps:
    Restart using Command+R into the Recovery HD.
    Plug in an external USB drive with at least 20GB.
    From the OS X Utilities menu select Reinstall OS X.
    Follow the prompts and make sure you point to the external USB drive to install to.
    IMPORTANT: You need to keep an eye on the download and as soon as it finishes and restarts your system (at the black screen), UNPLUG the external USB drive.
    After you system restarts and you get to your Desktop, plug the external USB drive into your system and navigate to a folder name something like "OS X Install Data Files". Inside there you will find the InstallESD.dmg file.
    Copy the InstallESD.dmg file to your Desktop.
    Plug in a USB thumb drive (8GB). Make sure it is formated as Mac OS X Extended - Journaled and with the GUID partition table. This makes it bootable.
    Open Disk Utilities; then the Restore tab.
    Drag the InstallESD.dmg file to the Source text box.
    Drag your USB thumb drive to the Destination text box.
    Click Restore. This will create a bootable USB thumb drive with the pre-installed OS X Mountain Lion for your machine
    Good luck!

  • Where is the OSX Mountain Lion download for 19.99?

    Looking for the download from apple store for $19.99 Mac OS X v 10.7 lion? should have been in as of Juky1, 2012?

    Are you looking for Lion (10.7) or Mountain Lion (10.8)?
    Mountain Lion (OS X 10.8) release is announced for sometime in July, not any particular data.  You just have to wait like the rest of us for a few more days at most.

  • HT4463 OSX Mountain Lion download fails using MacBook wireless connection

    I've tried to complete this download about 8-10 times.  It fails at some point, and there when I restart from Purchases, I have to start from the beginning.  What's going on?  I'm connected on AC power, have PowerSave options turned off so it won't go into sleep, and I've disabled all screensavers.  Yet, when I come back to my download after about ~3 hours (into a 4 hour download), the Mac has been "reset" to user login screen.
    Also when the app is downloading, the only progress bar I have is either in Purchases or in Launchpad:  So this quote from your help document is wrong
    When you find an app that you like, click Buy (you may be asked to sign in with your Apple ID). For more information about Apple ID, please see this article. When you click Buy, the app will begin downloading automatically, and the app icon will be added to your Dock with a progress bar below the app icon. Once the app is done installing, the progress bar below the app icon will go away. 

    Je suis sorti de l'AppStore puis ré-ouvert. Je peux reprendre le téléchargement......je croise les doigts

  • What can i do if OSX mountain lion download start but never ends?

    I need a help urgently

    I'd actually give Apple a call. They might be able to reimburse you.
    Matt

  • HT202159 Why my Mountain Lion download won't resume after my computer goes to sleep?

    Why my OS X mountain lion won't resume, i've tried to browse in safari and my internet is working perfectly?

    Mac App Store: How to resume interrupted downloads
              http://support.apple.com/kb/HT4485

  • Its about 6h that osx mountain lion is downloading why?

    hi,
    Its about 6h that osx mountain lion is downloading with out any progress.Can U tell me Y?What if i shot down or lose my connection?

    Go to the Purchases Tab in App Store and make sure it is not Paused. If it is, click on Resume.

  • Why am I getting a white screen after downloading to OSX Mountain lion from OSX Snow Leopard. What caused this?

    I just upgraded to OSX Mountain Lion from OSX Snow Leopard, thinking this was the thing to do.  I have NEVER had any problems with Snow Leopard, but
    after just a few days after downloading OSX Mountain Lion when I turned the computer on, the screen was white.  Stayed white.  I had to go onto another
    computer to find out what to do.  What caused this and will this happen again?

    Did you see a circle made of light grey hash marks in the center/bottom of the screen?  My iMac is 5 years old and for every update until 10.8.2 I would get the same white screen and the first few times I paniced and thought the machine was broken!  Just let it play out until the desktop comes back up and it should not do it again until you do a system update. 

  • Download lastest version on Install OSX Mountain Lion

    I tried to re-download the latest version of OSX Mountain Lion installer from the App Store, but it says it cannot, because Mountain Lion is not compatible with my computer.
    I have a new iMac 27" that is running Mountain Lion on a Fusion Drive.  Why won't the App Store let me download the installer? 

    The Late 2012 iMac has got a special OS X version that it's not available in the App Store, and that's why you get a message telling you that your Mac isn't compatible, but you're using Mountain Lion.
    Until Apple releases OS X 10.8.3, you can only reinstall OS X Mountain Lion starting into Recovery, pressing Command and R keys while your Mac is starting, so you can't create a USB drive. When Apple releases OS X 10.8.3, download Mountain Lion in the App Store and you will be able to create a USB drive with OS X Mountain Lion with Lion Diskmaker

  • HT1338 I just installed OSX snow leapord and just want to be able to use icloud.  I up--graded my old macbook to 2 gigs and still can't get it to download icloud .  would go to osx mountain lion but can't do that either.  What do I have to do???

    I want to use icloud to sync w/my new apple tv.  bought osx snow leopard and installed it plus upgraded to 2 gigs memory for my
    old (2007) macbook.  still won't work. I need to get to at least osx 10.7.4 or to osx mountain lion.  Tried everything and can't get there.
    I'm not a computer whiz...quite a novice.  so, if you can help; please speak in layman language....ha   Thanks

    iCloud requires 10.7.2 or later.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

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