Why won't Photoshop let me enter my serial number?

I'm trying to register for my Photoshop CS4, but for some reason, it won't let me type in the serial code. What's wrong?

I just had a similar problem and phoned Adobe UK about it. I was actually trying to convert an already installed CS4 trial using my serial number, and just got a red cross after putting it in. I phoned Adobe UK and she said a common reason for this is installing with the wrong language. I hadn't paid attention to the language choice when I installed the trial, could have been American English, British english, International English.... Anyway when I gave her my serial number she said that I had to use International English. I uninstalled Photoshop, and reinstalled but using my original downloaded CS4. Although the file size and date of the installer is identical to the trial download it is possible there is language code buried in there. At the beginning of the reinstallation it asked for serial number which it accepted. I never actually got a chance to chose a Language.

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