Why won't Photoshop website accept temp passwords so new ones can be inserted?

About 6 temp passwords have been sent to me so I could insert a new password for Photoshop help. None were accepted. Why?
I'm sorry--- I've spent 2 hrs. trying to fix this mess and I have a meeting to go to.....will try tomorrow.....mm

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Double post.
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Inviato da smartphone Sony Xperia™
A.T. Romano ha scritto -
>
>Re: Why won't Photoshop Elements 12 open?
>created by A.T. Romano in Photoshop Elements - View the full discussion
>mcrip07
>
>Hoping that you get a break through in your troubleshooting. Do not give up. I kept searching and searching for an answer to my Photoshop Elements 12 Full Editor not opening while the Elements Organizer 12 would. I have reams of data from October 2013 to April 2014 troubleshooting of the issue. Everything pointed to an activation issue but I could never target the place to fix until my break through came unexpectedly. And, as I found out, the SLStore Folder and SLCache Folder have "something" to do with activation according to the Adobe person who put forth what turned out to be the solution for me. Based on my encounter with this problem, I would say Windows No, Photoshop Elements activation Yes.
>
>If you right click Computer, select Manage, followed by Event Viewer, Windows Logs, and Application, do you see any errors or information listed that could relate to this matter?
>
>We will be watching for your progress.
>
>Thanks for following up on the suggestions. Much appreciated.
>
>ATR
>
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rftw wrote:
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Why won't Photoshop website accept temp passwords so new ones can be inserted?

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