Why won't QT7 run some .mov files on a windows xp machine?

I have a 1 gig .mov file created for me by a video editor on final cut pro. It runs fine on an apple machine but my windows machines gives 2 errors: sometimes it says file corrupted; sometimes it says "error 108-an unknown error occurred".
Can't find any useful advice on the Apple website. Can anybody help or suggest anything?
Thanks.
HP Windows XP

Not all FCP video codecs are supported on the Windows version of QuickTime.
Ask the FCP creator to pick a more Windows friendly format. For example, DV will work where DVCPRO50 may fail.
If all you want is to view the file in high quality the Animation or PHOTO-JPEG video codecs are good choices. If the file is HD then MPEG-4 settings should be used.

Similar Messages

Why won't QT play this .mov file?

The below movie won't play in iTunes, QT, QT 7 Pro, or VLC. QT says I'm missing a 3rd party add-on or plug-in. I've tried to convert it with DiVX and it goes through the process, but the resulting file opens as a movie, but only shows a black screen with the audio.
Can anyone tell me what is it about this file that makes it unplayable? Here's what's in the info window:\
Kind: Quick time movie
Size: 24.6MB
Where: /Users/me/Desktop
Created: December 27, 2011
Modified: Today
Dimensions: 480 x 360
Codecs: H264, ACC
Title: Tate
Duration: 04:36
Authors: Tate
Audio channels: 2
Last opened: Today, 6:40pm
Name (etention): Tate.mov
Open with: QuickTime Player.app
Sharing and Permissions:
You can read and write
Nothing jumps out as a problem for the OSX software. Any ideas?
I appreciate the input.
C

Alright...some new info. I found two files in iTunes--one would play and the other wouldn't. I tried to open each in QT, QT 7 Pro, VLC, DiVX player, with the same results--one worked, one did not.
I opened Get Info on each .mov file and EVERY IMPORTANT DATA POINT was the same.
Kind: QuickTime Movie
Dimensions: 640 x 480
Codecs: H264, ACC
Color profile: SD (6-1-6)
Audio channels: 1
I could Read and Write on both.
So how would one file play and the other one just play audio?
I'm obviously missing something. I'd truly apprecate some insight.
THANKS!
C

Hi guys, I've been given some .mov files to use. When I play them I can hear the audio but the pictures are green. The client says they play for him. I am on mac 10.5.8 and FCP 6.0.6. Any clues as to why this is happening?

Hi guys,
I've been given some .mov files to use on FCP.
When I play them I can hear the audio but the pictures are green. The client says they play for him.
I am on mac 10.5.8 and FCP 6.0.6.
The files details are the same as a file that will play.
Apple Mpeg IMX 625/50
(50 Mbs)
720 x 576 millions
16-bit Integer (Little Edition)
I've been told this happened to somebody else last week, but didn't get a resaon why.
Any clues as to why this is happening? I suspect it's a codec issue of some sort
Cheers,
G

FC 6 supports 29.97 & 25 IMX frame rates but a third party plug-in is required:
http://manuals.info.apple.com/en_US/FCP6_HD_and_Broadcast_Formats.pdf
This plug-in costs $100
http://www.nanocosmos.de/v4/en/products/quicktimeIMX.html
This software is cheaper at $30 and will let you test drive it for free
http://www.pavtube.com/guide/working-with-xdcam-imx-media-in-fcp-avid-imovie-ppr o.html
There may be a free option available but I'm not aware of it.

I'm trying to run a .mov file across 2 monitors (making it one giant monitor) but it won't go to full screen. Help, I'm trying to run a .mov file across 2 monitors (making it one giant monitor) but it won't go to full screen. Help

Hi -
I'm trying to run a .mov file on a mac mini using 2 monitors - the monitors are set up to make it one large screen. When I try this it doesn't go to fullscreen, are there any workarounds?
Thanks!

I tried the drop and drag but it won't cover the entire screen. It leaves a border around it and is really annoying. I'm told the next OS will fix this, I'm just trying to find a workaround for this if possible.

I have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

i have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

Hi
Did You ever use - iPhoto ?
Did You may be direct iPhoto to a different Photo Library
As iMovie tries to find the appropriate photo library - it can get lost if iPhoto direct it into a Library on a not connected external hard disk or to a strange location - And iMovie HANGS.
Do - When no other program is running that might interfere
• Start iPhoto - BUT NOW KEEP alt-key (option key) DOWN during the full Start-Up process
• Now iPhoto let's You select Photo Library
• Select the one in Your Account / Home folder / Pictures ! !
• Then iPhoto should start up OK
• Now Quit iPhoto
• START iMovie
Does it still hangs - then I would suspect - iMovie Pref. file
If it Run's OK - Then HURRAY !
Yours Bengt W

Some movie files will suddenly start to lag or stutter?

Any idea why some movie files will suddenly start to lag or stutter?
You start playing a file and all is ok, but then about 2 minutes in it starts to play up.
If you pause it and then press play again it will be ok for about a minute then play up again.
I thought it was down to wireless or USB cable issue, but still happens when I copy the files to the hard drive. The files are ok if viewed on a PC.

Hi
Can you post more info for better understanding?
Obviously you have desktop PC and want to watch movies from....where? YouTube, saved on HDD, external HDD?
Are video files in HD or compressed video files?

Why won't elements 12 download raw files from Nikon D810?

Why won't elements 12 download raw files from Nikon D810? I got a message saying that the camera model is not supported by installed version of camera raw. How do I fix it?

mydogmaksim
Photoshop Elements questions should be posted in the Adobe Photoshop Elements Forum. Somehow your thread got posted in the Adobe Premiere Elements Forum (video editing).
You can re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
My opinion on this....from the Photoshop Elements perspective...
Nikon D810 is supported by Camera Raw 8.6 and higher (latest version of Camera Raw is 8.7)
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
At the same time, the Camera Raw version needs to be supported by the Photoshop Elements version.
Photoshop Elements 12 appears to support Camera Raw up to 8.5 which does not support the Nikon D810.
Camera Raw-compatible Adobe applications
Solution...
a. switch to Photoshop Elements 13 (comes with Camera Raw 8.6 and can be updated to 8.7).
b. use the DNG Converter in Photoshop Elements 12
ATR

Premiere Pro CC freezes when processing some .mov files

I'm new to Premiere.
I just got some .mov files to be edited. I'm not sure how they were created.
When I try to do anything with them Premiere freezes and I have to force it closed and then manually kill Adobe QT32 Sever.exe in order to restart Premiere.
If I can get a clip to play, the video freezes but the audio plays.
The Media Pending screen shows in the thumbnails when mousing over the clips in the bin.
Just importing all the clips into a project will freeze Premiere.
Quicktime Player plays the files ok.
Loading the files into VideoPad results in a 4 second clip. That is, every file ends up being just the first 4 seconds when VideoPad imports it.
I do not have this problem with other .mov files from a Nikon D3100.
Any suggestions would be appreciated.
Lee
My system:
Win7/64
Intel i5-2400 @ 3.1GHz (not overclocked)
12GB RAM
300 GB+ available on all drives
Boot disk: 7200 RPM SATA3 362 GB free
Scratch disk: 7200 RPM SATA6 2TB+ available
Boot, data and scratch disks are separate physical disks.
The clips:
Quicktime Player reports:
Premiere Pro reports:
Does that red line mean something important?
Complete file properties:
File Path: F:\scpa\source\Clip #9.mov
Type: QuickTime Movie
File Size: 80.7 MB
Image Size: 1920 x 1080
Frame Rate: 29.97
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:30:00
Pixel Aspect Ratio: 1.0
QuickTime Details:
Movie contains 1 video track(s), 1 audio track(s), 0 closed caption track(s), and 0 timecode track(s).
Video:
There are 899 frames with a duration of 1/29.97th.
Video track 1:
Duration is 0:00:30:01
Average frame rate is 29.94 fps
Video track 1 contains 6 type(s) of video data:
Video data block #1:
Frame Size = 1920 x 1080
Compressor = 'avc1'
Quality = Normal (3.00)
Temporal = Normal (3.00)
Video data block #2:
Frame Size = 1920 x 1080
Compressor = 'avc1'
Quality = Normal (3.00)
Temporal = Normal (3.00)
Video data block #3:
Frame Size = 1920 x 1080
Compressor = 'avc1'
Quality = Normal (3.00)
Temporal = Normal (3.00)
Video data block #4:
Frame Size = 1920 x 1080
Compressor = 'avc1'
Quality = Normal (3.00)
Temporal = Normal (3.00)
Video data block #5:
Frame Size = 1920 x 1080
Compressor = 'avc1'
Quality = Normal (3.00)
Temporal = Normal (3.00)
Video data block #6:
Frame Size = 1920 x 1080
Compressor = 'avc1'
Quality = Normal (3.00)
Temporal = Normal (3.00)
Audio:
Audio track 1 contains 1 type(s) of audio data:
Audio data block #1:
Format = 16 bit - Stereo
Rate = 48000 Hz
Compressor = MPEG 4 Low Complexity AAC

Thanks for your reply, Jeff.
The MOV files are client provided. He emailed me today that he recorded them on a consumer camera that created AVCHD files which he converted to MOV through a free utility he found on line. Sigh.
Since Quicktime Player plays the individual files he didn't know there was a problem until they were given to me to assemble into a finshed piece. As the clip numbers are not sequential, I'm guessing there was a committee who looked at all the clips and chose the ones they want in the final product and only those were given to me.
He said he could copy the original files onto a DVD (hopefully he has the entire contents of the chip so I will get all the files that were created as this knowledge base article indicates).
I tried Handbrake and what I get is a split second of live video which then freezes as the audio plays out. :-( I, too, suspect the fault is in the multiple video data types.
Thanks again for your input.
Lee

Quicklook suddenly not working on some .mov files & most .m4v

Hi,
I'm kind of stuck here and could use some help.
Recently, I can no longer get a Quick Look view on some .mov files and many, if not all, .m4v files. They were working when I installed Mountain Lion and perhaps up until the first update. I'm not sure if this is related to the 10.8.2 update, but maybe.
What I'm noticing is that .mov files generated by Adobe After Effects, or even those perhaps converted from other formats usings MPEG Streamclip are no longer able to be Quick Looked. Also, .m4v files that were for certain converted by a 3rd party app are no longer viewable via QL. The files are not corrupt and open fine in Quicktime.
I followed the advice in this article: http://reviews.cnet.com/8301-13727_7-57355404-263/fixing-quick-look-issues-in-os -x/ with no real difference. I've also repaired permissions.
Any help or tips would be greatly appreciated. Am I missing a QL plugin?
Thanks,
Antonio

Which Flash player do they have - version 6 or better?
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"surfstoke" <[email protected]> wrote in
message
news:erupnu$9ut$[email protected]..
>I have embedded a flash file and it displays on most
machines. But on one
> windows machine (XP Pro SP2, flash 9 activeX, IE 7) it
does not display.
> Though
> on other similar machines it does. Just this machine is
that of the
> designer!
> And it displays other flash files fine.
>
http://www.aspeciallife.org/
(flash intro, should see a tree animation)
> DW 8.02, Mac 10.4.8
> SWF inserted using DW Insert Media>Flash
> Thanks!
>

Problem importing some .MOV files into Premiere Elements 11

Hello,
I am trying to import film footage into Premiere Elements 11 and am coming across a rather confusing problem. All of the footage is in .mov format and all of it was taken on the same device on the same day with the same settings.
When I try to import the footage, some files import ok, others will not import at all and I get a message saying 'The importer reported a generic error'. It seems very odd to me that some .MOV files are OK and others are not.
This same footage can easily be imported into Premiere Elements 10 and into Windows Movie Maker - which makes me think the issue is with Premiere Elements 11.
Does anyone have any ideas on this?
Thanks

What model of camcorder is your video coming from and what format and resolution is it? Did you use Premiere Elements to get the video from the camcorder to your computer?
Have you ensured you have the latest version of Quicktime installed on your computer?

Why won't my CS4 open RAW files(CR2)?

Why won't my CS4 open RAW files(CR2)?

Raw support is version specific. Newer cameras require newer versions of PS.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Mylenium

Why won't Aperture 2 support RAW files imported from Canon 60D when it does from my Olympus DSLR?

Why won't Aperture 2 support RAW files imported from Canon 60D when it does from my Olympus DSLR?

I'm afriad the fact that your Olympus dSLR is supported is no relevance.
The Raw from every model of camera is different. Note: that's every model not every brand. So, the NEF produced by a Nikon D40 is not the same as the NEF produced by a D60, the CR2 produced by a Canon 350 is not the same as the CR2 produced by a Canon 400.
Support for individual camera models has to be added one by one, and Apple will update the OS to work with the most recent version of the software. That's an incentive for you to keep up-to-date. So, for support for your 60D you'll need 10.6.5 plus Aperture 3 and/or iPhoto 11.
Regards
TD

Some .mov files wont work in quicktime player(10.2) and itunes 11.

Hi,i have quicktime player version 10.2 on my os x mountain lion (10.8.2).i am using macbook pro.the problem is i cant play some .mov files on quicktime and itunes 11.i can play this files with other media players such as vlc and quicktime player 7.My real intention was to create a playlist which includes some .mov formatted files on my itunes's sidebar.i have imported some files with the same format to the itunes without any problem but i cant these files.i even cant see these files in finder's preview.and also,i have tried to open this files in my wife's macbook pro,with os x 10.7.5,it opened and played well.
when i try to open these files in quicktime 10.2,the quicktime windows pop ups at the same time.it's trying to open and play files but cant.

Hi,when i use contextual menu's " get info " on .mov file,these things are written:
Dimensions:880x660
Codecs:Sorenson Video 3,MPEG Layer 3,PNG.
While I personally would like to know if the PNG track is being used for the display of a PNG image in the background or foreground or for Motion-PNG video, it probably makes no playback difference here... (I.e., if you have QT 7 Pro installed, it would be nice to get a look at the "Properties" window.) However, if you regularly export to "legacy" codecs like Sorenson or Motion-PNG, then you will need to re-enable your legacy audio and/or video codecs which are, by default, disabled for export use under Mountain Lion.
Basically, this looks like a legacy file (i.e., Sorenson/H.263 video with MP3 audio is a common FLV file codec combination). Since legacy codec support is, in general, being dropped from QT, I would normally recommend keeping both the Perian codec component package and the QT 7 player installed to handle older content which may or may not play in the QT X player any longer.
If these feedback is not enough,can u pls suggest how i can get more information about compression type and codec component of those files ?
If a file will not open in any media player, then the Finder's "Get Info" may provide the most basic information. If a file opens in a media player, then the best thing is to use that app's media information window (window may be called Inspector, Media Info, Clip Info, etc.) to provide additional information. One handy, independent, dedicated utility gor general use would be the free MediaInfo app which can be downloaded from the internet. Since most of my video content targets QT, iTunes, iPod, iPhone, iPad, and TV use, I normally prefer opening files in QT 7 Pro and examining the content as depicted in both the "Inspector" and "Properties" windows as depicted below:
And also,is there any way to see which codec components i have in my quicktime player ?
Apple "Pro" Editing and third-party add-on codec compnents are normally stored for global use in the "~/Library/Quicktime" folder. Here is the configuration for my system:
System, add-on AppleProResDecoder, and older QT 7 MPEG-2 Playback Component are all stored for blobal use in the "~/System/Library/QuickTime" folder as seen here:
Codec components can also be installed in similar folders for "local user" use in each user account but this practice seems to have generally ceased with the release of Snow Leopard.
Suggest you check to see if your wife's third-party configuration includes the Perian codec component and your system does not since this is the codec which my sytsem defaults to for the playback of Sorenson/MP3 MOV content as seen here:
Good Luck!

HT3775 hey guys i have recorded on photobooth some .mov files which i cant play now on quick time player. any possible reasons...!!?? any other player that i should be able to play with..??

hey guys i have recorded on photobooth some .mov files which i cant play now on quick time player. any possible reasons...!!?? any other player that i should be able to play with..??

See my answere to your post in the Mt. Lion forum.

Why can i not delete some movies on ipad

why can i not delete some movies on ipad

If the movies show up with a Cloud symbol or if they will not delete when you hit the edit button (or the edit button is not there), go to Settings > Videos > Turn off 'Show All Videos'

Why won't QT7 run some .mov files on a windows xp machine?

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