Why won't the adobe plug-in download?

I've tried downling adobe 3 times and still can't open certain PDF files. when i look into about adobe plug-ins it says it is not loaded, is sthi why i can't see tha file? i'm trying to open this link http://www.cic.gc.ca/english/pdf/kits/forms/IMM5710E.pdf

What OS?
What browser?

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