Why won't the Apple movie trailers play on my Mac?

Some trailers play the sound, but no video. Some don't do either. This problem exists on my Intel 24inch iMac and my intel Macbook. This problem has existed for weeks if not longer. All other movies, QT or iTunes play just fine. Solution please?

It won't let me download iOS 7.  When I check for software updates it says that it is up to date.  I also went to iTunes to delete the songs from the iPod, but now it isn't even recognizing any devices.  I even uninstalled iTunes and reinstalled it to my computer.  LOL  I am sure it is something small, but I don't have the patience for it now.  Maybe I should step away from the computer and come back in a little bit...    Thank you for the advice though!  Keep it coming!  I know it is hard to diagnose over the internet, but any ideas help!

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