Why won't the new Nectar Search toolbar install into Firefox 25?

I have used the Nectar Search toolbar with Firefox since it was introduced with no problems at all. Nectar have recently introduced a new Search toolbar to replace the previous version, and although I have re-installed it 3 times on my PC, (Windows XP Pro) Firefox won't pick it up or recognise it.
I have checked with Nectar and it is not their problem, especially as the new toolbar works perfectly on my same PC if I use Internet Explorer!
Nectar assure me their toolbar IS compatible with Firefox 25.0.1 which is the one I am using.
HELP!!
Barry

I've sent them a copy of my post with a link to this thread. I expect that I will be told to clear my cache and browser history, and that sort of thing. Having worked in a software house, I have learnt never to expect a technically relevant reply from the help desk. However maybe they'll prove me wrong in this case. If I get a useful reply I'll post it here.

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