Why won't the PDF open from Webhelp

So... I am using RH10 to generate Webhelp. I am on Windows 7.
That said, I have a very small test project I am building for a presentation today.  I have placed a special icon in my help that has an attached PDF file.  The purpose is to have the user click the icon to display the PDF (also a very small file).  However, I have tried setting it up as a hyperlink and via image map... and set it to open in a "new window".  When I rollover the icon with the mouse, it changes to the hand cursor as if it knows it's hyperlinked.  But, when I click or double click on the icon nothing happens.
What  have I missed?  HELP!  This is due this afternoon for a meeting!

Thanks Rick for your response... but boy... are you gonna be sorry! [?]
Unfortunately, things have gone from bad to worse... so here's what's
happening (or rather not happening).. even after making the security
setting as you state... and it's happening with chrome as well.. and yes..
I'm running it locally... we have to be able to run it locally for folks
that will be trying to access it without internet access... so here's the
full situation as it stands now:
IN WEBHELP:
1) PDF still isn't opening (it is set to open in New Window)
2) the video link i have to a quick vid on youtube IS working
3) the TOC, Index, and Search options aren't working - the nav pane is
showing up on the left, but it's empty.. and the search field is there, but
not working.
4) Image maps aren't working if set to go to a bookmark on the same page.
If the map is set to link to a different page it works fine... Just not if
the flag is on the same page (in dropdown text).
IN A CHM:
I tried generating a chm to see if the same issues occurred... here's what
happens:
1) PDF still isn't opening (it is set to open in New Window)
2) the video link i have to a quick vid on youtube IS working
3) the TOC, and Search options DO work, but Instead of an Index tab,
there's a Favorites tab and I can't see where I've missed setting the Index
up.
4) Image maps work to go to a bookmark on the same page (altho they don't
work to actually open the dropdown text where the bookmark resides - but
I'll take what I can get.
I'm having a hard time breaking habits set from working in Flare for over 5
years.... but I'm trying to remember and cover all bases, but I am
obviously missing SOMETHING!
Am I being too blonde or what?
THANKS!

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