Why won't the program fully open?

I bought Adobe Premiere Elements 8 a while ago but have lacked a computer that could handle it properly. I recently bought a powerful laptop so I installed Premiere Elements 8 right away, hoping to edit some videos. Unfortunately for some reason it can't open fully. I will choose a name and destination to save the project but when I try to actually work with the program it freezes on me, not telling me what is wrong.
I have tried uninstalling and reinstalling to the same result. What can I try?

How much free, clean, freshly defragmented space is on your C drive? Brand new computers can be a mess of fragmentation and temp files. First, ensure you have at least 20-30 gigs of free space. Then run this free program to clean things off:
http://www.iobit.com/advancedsystemcareper.html
Then defragment your drive.
Also, manually go to Windows Update and ensure you have even the non-critical updates. And go to Apple.com and ensure you have the latest version of Quicktime per the program's requirements.
If it still won't open, please provide us more information about your computer including your operating system, your processor speed and your RAM load.

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