Why won't the "Purchased" link in iTunes work?

I am trying to redownload a Tom Petty album because it seems to have disappeared from my computer. I tried to go to the "Purchased" link but when I click it, I just get a blank white screen. I know the album still exists because if I find it on iTunes, it says I have purchased it. I have tried the "Purchased" link on the Home page, the Music page, at the bottom of every screen off the gray bar, and still the screen is just blank. Does anyone know why this is happening or another way I could redownload this album? I have updated all software.

Click the iTunes Store button in the upper right. Then click the "Account" link in the center right and make sure you are signed in to your account.

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Why won't the "Purchased" link in iTunes work?

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