Why won't the sleep and wake button work

the sleep and wake button has stopped working.

If you have Warranty or AppleCare make Genius reservation and take to Apple for resolution. If you would like to try perfect Virtual Button, tap Settings App > General > Accessibility > Assistive Touch > ON > tap new white screen button > Device > Lock. You can even turn iPhone OFF with this button. To turn iPhone ON, connect iPhone to power ie charger or USB of computer.

Similar Messages

  • Why are only my sleep and home buttons working but the screen doesnt recognise my touch

    So last night everything on my ipod touch 2nd gen was working fine. then when i woke up, only the sleep and home button worked. My screen isnt picking up any sort of touch at all. when i press the on button, it wont let me slide to unlock. when i press the on and home button at the same time to turn it off, it will not let me slide to power off. HELP!!! It is passed the original 90 day warranty (very old no damage though) and i need an answer ASAP

    have you tried charging the device ?
    if so and it still does not work you can try a Forced Recovery..
    by holding the HOME button down and plugging it into your computer at the same time..
    http://support.apple.com/kb/HT1808

  • TS3274 the sleep and wake button can not work

    Now my sleep and wake button can not work. When I press it either long press or short press. no response at all.
    , then I long press the home button to restart the ipad. It appears the apple logo, but after a while, the screen just a flash, and then restart again, and the apple logo appears again. It never restart properly until I plug in the USB cable with it to connect it with PC.
    What is wrong with my iPad, pls help, much appreciated!
    -Will

    I can't understand you.
    1. What sleep/wake button are u talking about? You mean the power button? Sleep/wake is a function, not a button, which works for covers that supports it.
    2.You press home button to RESTART ipad?? what home button? the one at the bottom of the screen or at the top?

  • Why won't the Camera and Photos apps work? I can't access my photos or take new ones.

    I can no longer take new photos, or access my camera roll or photo stream from within the camera or photos apps.
    Several days ago I took an HDR photo and the phone became unresponsive on the "saving" dialog with the progress loop rolling. After 15 minutes, and multiple attempts at getting it un-hung, I forced a restart of the phone. Since then, whenever I take a picture, the app disappears and drops me on the home screen right after the "iris" graphic clicks on the screen. The same app crash happens when I simply try to look at previously saved pictures in either the camera or photos apps. Since then I have synched the phone, and performed a factory reset, and neither has fixed the problem. Has anyone else experienced this? How do I get use of my camera back?

    I'm having the same problem, but am traveling for business right now so all I can do is restart the phone.  I don't live near an Apple store either, so I don't know how I'll get it fixed.  Any suggestions would be appreciated!

  • Why won't the messages and facetime app work?

    I refuse to believe that the only fix for this is to do all the behind the scenes stuff to change out certain aspects of apps.  I would think that because messages and facetime come built into 10.8.2.  I believe that it is on apple's shoulders to fix this with an update or maybe just an updated messages and facetime app.

    I had my messages and facetime in a folder inside applications, once I copied and pasted the new apps into the folder and clicked replace, they worked just fine, maybe some of you have done the same thing!

  • Why won't the delete all photos button work

    I press this button to delete all my photos but it doesn't do anything. Is it a new feature in iOS6? Is it buggy? Is it just there but not functional? It doesnt do anything after I press it (it doesnt delete all photos). Delete all music does work though
    Does delete all photos work for you guys?

    If you have Warranty or AppleCare make Genius reservation and take to Apple for resolution. If you would like to try perfect Virtual Button, tap Settings App > General > Accessibility > Assistive Touch > ON > tap new white screen button > Device > Lock. You can even turn iPhone OFF with this button. To turn iPhone ON, connect iPhone to power ie charger or USB of computer.

  • I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button

    I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button.
    I tried connecting the device to my computer and itunes said that it could not identify my device.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Hİ My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

    Hİ
    My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

    How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
    If the iPad restarts let it continue to charge until the battery is 100%.
    If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My iphone died and when I plugged it back in to charge it when it powered on the screen remained black.  I can hear when I receive a text and a hear siri.  I have tried holding down the sleep and home button

    My iphone died & I plugged it back in to charge when it powered on the screen remained black.  I can hear when I receive a text and siri.  I have tried holding down the sleep and home button and restoring in itunes neither worked.  The screen on the phone is cracked but has been working fine until now.  Please help!!!

    Here's how to perform the restore:
    HT1414
    If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore.  Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
    Just in case, if you need to recover (restore fails), here's how.  Note you may have to try to get into recovery mode more than once.
    http://support.apple.com/kb/HT1808

  • Ipod not  turning on even when hold the sleep and home button?

    i have charged it for a while nothing happened. Tried the sleep and home buttons, still nothing.

    Try restarting instead of resetting...
    Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    More help here >  iPod touch Troubleshooting Assistant

  • Hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me

    hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me?

    RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

    My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

    have you tried charging the device ?
    if so and it still does not work you can try a Forced Recovery..
    by holding the HOME button down and plugging it into your computer at the same time..
    http://support.apple.com/kb/HT1808

  • Why won't the date and time stay in the menu bar?

    I just installed 10.6.2 and even when I use System Preferences to check the box in the Date/Time panel they flicker and disappear from the menu bar. Why won't the Date and Time stay in the Menu Bar? Any suggestions? Thanks.
    Frank B

    Doesn't any bring up the fact that Apple has so many customers with problems that the refuse to help unless you pay them cash? They update you and screw you over and then offer no useful troubleshooting scenarioius to help their millions of customers. It is because they want millions of our dollars. I hate Apple.

  • My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

    My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

    You can try to reboot a few more times. If it doesn't come back and you normally sync to a computer, hook it up and see if the 'guts' are working even if the screen isn't.
    Beyond that you should make an appointment at your local apple store and have them check it out.

  • HT1657 Why won't the bought and downloaded films play?

    Why won't the bought and downloaded films play?

    It won't let me download iOS 7.  When I check for software updates it says that it is up to date.  I also went to iTunes to delete the songs from the iPod, but now it isn't even recognizing any devices.  I even uninstalled iTunes and reinstalled it to my computer.  LOL  I am sure it is something small, but I don't have the patience for it now.  Maybe I should step away from the computer and come back in a little bit...    Thank you for the advice though!  Keep it coming!  I know it is hard to diagnose over the internet, but any ideas help!

Maybe you are looking for