Why won't the video i added play sound?

The video i put into my Ipod from Itunes plays normally with the exception that there was no sound. I've checked the Ipod headphones for functionality, i checked that it was plug in correctly. I had to convert it according to Itunes so that I could be played on the Ipod. Is it the file? or could it be something else?

Try using MPEG Streamclip to convert the videos; more information on this issue is available in this article.
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