Why won't the wake and sleep feature work on my ipad

I have a case that works but it doesn't

You have Settings > General > iPad Cover Lock / Unlock set 'on' ? If you have and the cover is aligned then you could try a soft-reset and see if it works after the iPad has restarted : Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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