Why won't tracks purchased from itunes won't download

Hi - I'm having difficulty downloading recently purchased music onto my machine
Itunes won't do it. Internet connection is good,
Using XP,

Hi ArwynWales,
Thanks for visiting Apple Support Communities.
If you've noticed that iTunes Store purchases aren't downloading, the steps in this article may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

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Why won't book purchased from iTunes store completely download?

I pre-ordered the new Steve Jobs bio. I ordered it off of my laptop. I start reading it and notice Chapter 1 is missing. I delete the book from my iPad, sync the iPad to the laptop, same problem. I delete the book from my laptop and iPad. I reorder a brand new book. Same problem. No chapter 1. Any ideas on how to solve this?

Hi ArwynWales,
Thanks for visiting Apple Support Communities.
If you've noticed that iTunes Store purchases aren't downloading, the steps in this article may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

Tracks purchased from iTunes automatically synching to iPod Touch

Have a problem with tracks and albums purchased from iTunes, which are automatically synching to my iPod Touch (5th Gen), even though I have already transferred them manually via my PC. The duplicates appear in the Music list in a greyed-out text, whereas my manually transferred albums are in bold.
Can anyone advise why this is happening, and how to prevent it?
Sorry, posted in wrong place, have Windows PC, not Mac.

iTunes still works with ALL iPods, back the original iPod.
The latest iTunes may hide the sidebar. From the menu bar, under View, select Show Sidebar.
Does your iPod appear in the sidebar, under DEVICES?
If it does, select it there. Over to the right, there is a row of "tabs" (starting with Summary). Click on Music there. This screen is where you tell iTunes how to sync your iPod with songs from the iTunes library. You need to set it up, so that the songs you want on the iPod are included in your selection. If your entire iTunes Music library will fit on the iPod, you can choose the option for Entire music library. Otherwise, choose Selected playlists, artists, albums, and genres.
NOTE: If the iPod already has songs on it, its current content will be replaced by your selection on the Music tab, when you click Apply.
This document provides general information about loading music on iPod
http://support.apple.com/kb/ht1351
If you have specific questions (or if your iPod does not appear in iTunes), please post back.

Should all tracks purchased from ITunes store remain available?

I have about 80 tracks purchased from the iTunes store. Suddenly about 8 of them are "not found" and have an exclamation mark beside them. I also cannot locate them on my HD and I know I haven't deleted any. It seems to be a random selection of tracks and not a sequence of 8 in a row. The error about "not found" pops up every time I sync. How can I locate these? I thought anything purchased from the Itunes Store was there all the time, older purchased tracks are still there so there is no rhyme or reason to this.

Your problem may appear to be the same and the solution to fix your problem might be different.
That said - the point is that if you post your own topic then the feed back to your topic is personalized and structured for you alone. It is also a matter of courtesy.
It also allows the topic generator to give points back to the posters if their suggestion was helpful or solved the problem. Those posts with the green star are solved. Those are the topics to read first if your problem appears to be the same. If it is solved by reading a solved topic then you don't even have to post.
The folks that are answering the questions in the Apple Discussions are just users like yourself.
MJ

TS4124 Why would a song purchased from iTunes be ineligible for iCloud?

it is a protected AAC file at 128 kbps, purchased from iTunes.

I can't remove it and add it back, because it has been "removed" from iCloud, so the only copy is on my computer. The Get Info does show, on the "removed" or "ineligible" songs that I purchased them with a different Apple ID. Perhaps that is the problem? I spoke to an Apple tech some time ago about merging the two IDs, but apparently this is not possible.

Video Purchased from iTunes won't play on iPhone 3G

I am using a 3G iPhone, and have been able to synchronize all of my music and videos successfully to the iPhone up until now. Here is the problem, and related steps/issues:
1. I have the series, Mad Men, purchased on iTunes. The episodes appear perfectly on my iPhone. (Note: I also have several of my own videos uploaded to my iPhone, and they play just fine).
2. When I choose an episode to watch on the iPhone, I get the following message:
"This movie could not be played."
3. The same message appears for EVERY episode I have.
4. The episodes play perfectly on iTunes, with no problems.
5. My music is synced perfectly, and plays perfectly. Most of the music on my iPhone was purchased on iTunes as well.
I can't find any explanation or solution as to why this is suddenly happening, with no way to resolve this.
RW

OK, so I just went synchronized another video that was purchased on iTunes. The same exact message appears when I attempt to play the video.
The bizarre part here is that the videos I have made play absolutely fine; in other words, videos NOT purchased on iTunes are playing fine.
Also, the problem was encountered yesterday. I was able to view the videos; a few hours later, when I went back to watch the videos, the problem started then.
RW

Songs Purchased from iTunes Won't Play on iPod

I purchased some songs from iTunes. They play perfectly fine on my computer through iTunes. However, when I disconnect my iPod from my computer and try to listen to those songs with my headphones or in my car through my iTrip, my iPod just skips over those songs and goes to the next song in the shuffle. Or when I try to play the whole album, it'll show 1, then 2, then 3, and so on...it skips through the whole album then ends up at the main screen without playing a single song. I've tried deauthorizing/reauthorizing my computer, I've restored my iPod many times, I've cleared my library and restored it with my backup files, I've uninstalled and reinstalled iTunes, I tried using an old updater to get the previous iPod software, but that doesn't play vidoes, and I've done all of the above on three different USB ports.
I've called Tech Support many times and they keep telling me the same thing and nothing works.
So, I finally made my way into traffic-congested Tysons Corner to the nearest Apple Store and all the guy could tell me was that the file was corrupted and to re-download my purchases. So, I go back home, get on iTunes, search for my purchases and I'm told that my purchases can only be downloaded once.
OMG! Someone help! Is there anyone out there having the same problem!??!?!
Dell Dimension 4550 Windows XP

Enable the iPod for disk use. See How to enable disk use.
Go to "my computer" and from the tools menu/folder options/view tab, enable "show hidden files and folders" in the advanced settings pane. Open the iPod in "my computer". Look for a file called "iEKinfo". Is it there? If so, make a copy of this file and save it somewhere easy to find (the desktop for instance). Do this also with the "iTunes DB" file. Don't worry if you can't see these files.
Create a new administrator account. Log out of the current account and log in to the new one. Then restore the iPod to factory settings.
Open iTunes, connect the iPod and set the transfer preferences to manual transfer. Then download the free single of the week from the iTunes Music Store. Verify that song plays in iTunes.
Now, drag this song only to the iPod, and eject the iPod from iTunes and disconnect it from the computer.
Does the song play on the iPod ok? If so, log out of the new user account and log back in to your normal one (the one you have issues with) and reconnect the iPod to the computer. Keep manual transfer selected for the moment. Drag some of the older purchased music (the ones that wouldn't play before) to the iPod.
Eject the iPod and disconnect it. Do those songs now play ok?
If not, first try this step.
Delete the SC Info.sidb file. Open iTunes again.
Now transfer some of the affected music to the iPod again. Does it play ok?

How do I back up music tracks purchased from itunes n my iphone 4 to my PC?

All the tracks I purchase direct on my phone fail to appear when I try to back it up to my PC. Also any playlists I create on the phone are deleted when I synch with itunes. How do I get round these two annoying issues?
Thanks

Hi, susiebroll.
Thank you for visiting Apple Support Communities.
You will need to reset your old Apple ID password via the steps in the first article below to transfer your purchases from your old Apple ID to your Mac. If you do not have access to the email account or are not receiving the password reset link, see the second article.
If you forgot your Apple ID password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Track purchased from iTunes stops half way through & Jumps to the next track on both computer & iPod

Purchased album from iTunes. One track stops half way through & jumps to the next track on both computer & iPod.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1473 I am having an error on Purchase from ITunes Store in downloading a song with the rest of an album. It is the only song that did not download correctly and nothing works from downloading from already purchased it says (-err = 100000)

Can Someone please help me understand why I just got scammed by Itunes for purchasing a song and not being able to download it because it autmatically makes me download it as the old file that I already purchased instead of rebuying it which is not working either.

I'm very troubled by this issue because I have been purchasing music from the ITunes Store for years but the problem basically is that when I try to buy the one song again it says I have already purchased it so it automatically downloads it when I try to buy it again which continues the same problem and I tried to hide it from the purchase menu and that did not work i unhid it and the problem seems to continue can anyone kindly please help me figure out what I did wrong because I'm sure its ITunes Store's fault on this one.

HT203167 where do I find my music I purchased from iTunes to re-download it after an update to my phone erased it all?

I updated my iPhone 4 and everything returned except for my iTunes.....all my music I purchased was erased! How or where do I log into iTunes to see my purchases to re-download the music?

Did you fail to backup your music?
Downloading past purchases from the App Store ... - Support - Apple

Why won't my purchases from iTunes download to my mac pro. I purchased them from my iPhone and iPad and they won't transfer automatically like they used to. Is there a recent problem with this?

Is there a problem with itunes today? I purchased songs form itunes on my ipad and iphone and they didn't transfer to my macpro. Even when I plug ipad into my mac they still won't download to mac. There was no problem before today. Thanks

Yes, I think there is definitely something wrong with iTunes but I don't think it's happened this year - think it was the last update. If I purchase anything using either my iphone or ipad it doesn't download on my imac. Not every time just most. Also, some of my album artwork is messed up.

Itunes won't play tracks purchased from iTunes.

Hi guys,
I have reported this problem to apply but no reply. I have autherized, deautherized and re-autherized lots of times and looked for advice on here but cant seem to get it to work.
On 2 albums I brought several of the tracks wont play, they just get skipped over. They have definately been downloaded as they all play fine on my iphone.
If you can answer this please can yoou put step-by-step instructions as this stuff is so confusing.
Many thanks Caz

I just went through this as well. I had an old account that I was using for purchase, subsequently signed up for a .Mac account and started buying music that way. This was all years ago. Apparently during the switch I attempted to merge the old account with the .Mac account, which is not allowed nor doable. I also had changed the email addy I used for the ID on the original account several times, such that music I had purchased on the original account were listed as having been purchased by two obsolete email addresses. The problem was that I had changed the ID on the old account to yet another email address but never actually purchased music with that address (this was probably at the same time I was trying to merge everything under the .Mac ID), so I had no record of that Apple ID.
iTunes support was able to recover that ID, fortunately I recalled the old password, now my computers are happily authorized.

HT203433 an audiobook that i just purchased from itunes won't sync with my iphone - everything else (all new music) downloads except the audiobook. help!

audiobooks are selected to sync with my iphone (so it's not that the audiobook is unchecked) and i've even put it in its own playlist (and all playlists are selected to sync with my iphone).

Setankin wrote:
No one at Apple has any idea about this?
This is a user forum. Apple does not respond to posts here, usually.
I would help you if I could but I am a pc guy and don't know the iphoto app. Sorry.
Any mac users out there that can help Setankin???

Content purchased from iTunes store are downloaded but do not show up in library (iTunes 11) even after manual add

Hi all,
I upgraded to iTunes 11 recently and have now purchased some additional content from the iTunes store. The files have been downloaded but do not show up in my library. A search yields some results but I cannot access the songs in my library nor can I add them to 'up next' although the option is available from the search results menu.
First thing I tried was to add them again manually but the problem persists. Any clues?
Thanks and Best
Frank

OK, I found a solution. Here it goes, just in case anybody else comes across this issue:
I deleted all the relevant entries from the iTunes Libary.xml AND iTunes Music Library.xml files (with iTunes closed, of course) and removed the files on the harddrive library structure to another location. I then restarted iTunes and added the album manually to my library again. In my case, I got iTunes to handle my library and the files were thus copied back to my old structure by the iTunes. To finish I reimported the album artwork and that was that.
Hope that I won't encounter this issue with future purchases under iTunes11, this workaround IS a bit of a hassle!

Why won't tracks purchased from itunes won't download

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