Why won't verizon sell me an international data plan for my new iPad?

Thanks for your response Meg. Verizon is definitely not customer friendly. I do have the monthly prepaid domestic data service that I subscribed to from my iPad when I bought it a few months ago. They didn't advise me of any other available plans at the time. You are correct that they are now saying that in order to get an international plan I need to cancel my current monthly plan through one Verizon department (and abandon any remaining data mb) and then subscribe to a contract plan (handled by a different verizon department). But here's the catch: in order to get international service I need to be a contract customer for six months (which doesn't help me as I am going to Europe next week). Of course, if I had bought an ATT iPad I wouldn't be shut out like this since their monthly international plans are readily available through the iPad at any time. I feel that Apple and Verizon should not have touted the new Verizon iPad as comparable to ATT's internationally (which they did) without fully disclosing the hoops one has to jump through.

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No international data plan for one year-???

Here is the background. I moved over to Verizon about 4 months ago from Alltel. I did this because I wanted to be able to have a blackberry with international BBm'ing. I did not go with ATT because there coverage was spotty in my area. Since the move, I would say my Alltel coverage was 3x better then the cuurent verizon in my house even with the network extender ( BB don't work well with network extender compare to droids, according to the VZW reps). I did not stay with Alltel because they did not have the storm2. I needed 6 lines and a mifi and the local verizon rep told me no problem that they could do one primary line and 5 additonal line plus the mifi but after I signed up they realized that I maxed out at 5 lines on one account and they made me make my 6th line a primary line and then added the mifi to the 2nd account. More costs per month. Within a month of having my VZW account, one of my kid went to China and we were able to add the international data plan for her trip so she could BBM us. No problems.
Here is the problem. I am going abroad in 2 days and would like to put the international data plan on 2 phones for the trip. The rep says he cannot do becaue the polciies have changed with the "xerox" buyout and they won't let me do it for the following reasons.
1. I have not had my phones for more than one year even though I paid a deposit on them
2. I have 7 lines on one account- not true I have one account with 1 primary line and 4 additional lines and I have another account with one primary line and the mifi account. they are all billed on the same statement. If they are all "one account" then VZW owes me a refund on the 2nd account's primary line as they cannot have it both ways.
We came to verizon for the purpose of BBM’ing when going international and now we cannot use it. I am paying over $500.00 a month and have not been late on any payments, paid a deposit on the phones, am paying for 2 primary lines and did this a few weeks ago for my daughter and now I cannot add the international option again for a week of vacation abroad? This is really upsetting and pretty much the last straw if it does not get resolved before this trip. I should have stayed at Alltel or went to ATT and got an I phone because this is no better. The rep I talked too was bedeviled by this policy and went two levels up in supervisors and was denied. They are supposed to call me to resolve this issue tonight or in the morning.
{word filter avoidance}

Update:
I got a call from my local rep at the store where I bought all the phones. She said they called corporate and all blocks on my international data plan have been removed? I will stop by this afternoon and confirm that it has all been done???? I still cannot believe how many hoops I will have had to jump through to get this done as it was done 2 months ago, if it actually gets done.
If it does not get done then i will be requesting to be let out of my contract for breach of contract on Verizon's part as it was never told to me that I could not have international service for one year after signing up and we were able to do it within a month of signing up initially. Will post updates

HT1766 Why does my pc say that there is no drivers for my new Ipad Air. I did a backup this night from the two week old Ipad Air that I smashed the front?

Why does my pc say that there is no drivers for my new Ipad Air. I did a backup this night from the two week old Ipad Air that I smashed the front?

Drivers are iOS specific....meaning if your old one had iOS 7.0.6 and your new one 7.1 then it needs different drivers.
Is your iTunes up do date? if not, then updating it may help.
You can also try using a different usb cord and port to see if that triggers the driver download.
or, if that doesn't work, try going into your control panel, add/remove programs. Look for 'apple mobile device service' and uninstall that. THen plug your iPad in and it should reinstall.
If that doesn't work, go back into the control panel but uninstall iTunes, and apple mobile device service and apple application support, then redownload and reinstall iTunes and see if that gets your drivers fixed.
Another way to do that is go right click on 'my computer' 'properties' and go to 'device manager'
plug your iPad in and do you see it show up in the list? YOu may need to click some of those little plus signs to open up the lists. If you see your iPad, right click on the name and you should see an option to update the driver.

HT202197 How do I cancel a Verizon data plan for a lost ipad?

My wife has lost her ipad, which is the most current version. How do we cancel her Verizon data plan without having the ipad in our possesion?

Contact Verizon.
http://www.verizonwireless.com/support/

Is there an international data plan for Ipad3 with Verizon?

Can I use ipad3 in Caribbean on Verizon? II don't see an international plan as an option. I have used it in the past on ipad1 with AT&T .

Keep in mind that your iPad is unlocked and capable of running off any GSM. Like you, I also have the prepaid plan. When I went to Canada in April, I got a 3G SIM from a local carrier at a very reasonable price. Just popped out my Verizon SIM and put it in a safe place, popped in the Bell Alliant SIM and was good to go.

Why won't Verizon return a phone to a customer if it was damaged during returned shipping BUT will charge you for it $300 .... I would like the phone back and repair it...

why won't Verizon return a phone to a customer if it was damaged during returned shipping BUT will charge you for it $300 ....
I would like the phone back and repair it...
they lie say they cant... when they actually can... it is just a policy they have that says CANT....

Standard operating procedures. All about the Benjamins baby. Don't send a damaged phone for warrant claim if that's what happened file an ins. Claim or have it repaired.

What is error 150:30, and why won't CS4 work after moving it from old mac to new?

What is error 150:30, and why won't CS4 work after moving it from old mac to new?

Reinstall the software properly
Mylenium

I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the ch

I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the change online since I had been waiting on the phone for over 10 minutes for a customer service rep to come available. Well when I made the change online since that seems to be the thing that Verizon wants it's customers to do and I didn't see all the different plans available and just did the upgrade to 8g. Next bill had over $900 in roaming charges on her phone line. I called the 1-800 number and waiting for a service rep and after 20 minutes of waiting and being put on hold was told it was the customers mistake and there was nothing they could do.Thanks for nothing. I called back after thinking about it and wondered why changing a data plan for the phones in the US would change a international call plan. Waiting over 10 minutes again between waiting for a service rep and hold for one to answer the call. Gave her all the information about it and she said she would call back. Well, 4 days later over the weekend she had nevered called back. So on the phone again for the third time and after 20 plus minutes again was told that when I did it online I click the plan that didn't include international call only the data plan. Explained that I never saw the difference in the plan packages so put on hold again and was told that they could credit $100 to my bill. Wow, thanks alot !!! We have been Verizon customers for probably atleast 12 years and this is how you treat your long term customers?

Verizon Wireless Customer Support wrote:
AHARDY454,
We definitely want to review options on what has happened. We are now connection, so you can hover over my username and send me a Direct Meesage so we can review your account information. We look forward to reviewing.
Thank you,
TonyG_VZW
Follow us on Twitter @VZWSupport
TonyG_VZW they can't exactly hover over your username unless you actually link it in your post. The generic username for all the reps just doesn't fly.

What happened to International Unlimited Data Plan for $64.99?

I am confused about international data plans,
I get that the $64.99 unlimited international data plan
is probably gone even if you were able to grandfather in the
unlimited $29.99 data plan currently.
I understand that Canada, Mexico, Caribbean, and even Europe
have $30 to $100 dollar tiered data plans. But how about Asia?
Specifically I am wondering about JAPAN.
I was using a global 3G Motorola Droid 2 in January 2011 on
a unlimited data plan for $64.99 because Japan uses CDMA.
All I see on Verizon's website is that Japan seems to now
only be data accessible via a $20/MB pay per MB system
with any smartphone including an iPhone 4.
So thats it?!
The "Occasional Global Traveler" doesn't have any global value plans other than the ones I already can access???
(I don't want to risk losing the unlimited $30 data plan on my smartphone)
Theres no option for me to prepay for international data allowance, at ANY price???
(I'm surprised Verizon doesn't extend the same data allowances in Asia as they do for Europe, Canada, & Mexico now)
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
4G LTE is the next wireless global standard that Verizon leads the way in, so why limit its potential with 3G???
(Cutting back on 3G global data roaming capability will only choke 4G adoption around the world, am I wrong?)
So Verizon wants me to use Wi-Fi when roaming, well Wi-Fi doesn't give me voice calls using my cell number right???
(Skype, Google Voice, Tango, Gizmo5, and TruPhone are cool but doesn't do what I need, am I asking for too much?)
I am in need of a non-third party work around solution backed by a reputable company like Verizon please.
Thank you,
churabunny

churabunny wrote:
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
Yes, that really is the way to go. It is only a little hassle. Getting it unlocked is easy if you are a Verizon customer (the many complaints on here come from people trying to get it unlocked abroad, which seems to be hard because of a change verizon made). Then, depending where you go, you need a local SIM or a regional SIM. In some places this is very easy, others a little harder.
But the savings are large. I did this even before the global plan went away a voice calls are so much cheaper with local SIMs.
(Using my D2G now in the UK, data and voice work fine with a local SIM, just having a little trouble with Wifi, not sure why!)

I currently have the 2 gig data plan for $50, plus a free 1 gig promotional attachment but Verizon is currently offering the 3 gig data plan for $50, but if I upgrade will I lose the free 1 gig promotion I currently have attached to my account?

I currently have the 2 gig data plan for $50, plus a free 1 gig promotional attachment but Verizon is currently offering the 3 gig data plan for $50, but if I upgrade will I lose the free 1 gig promotion I currently have attached to my account?
I understand I will still be getting 3 gigs of data for the $50, I would just like to continue to have the free 1 gig promotion I was already getting, if you Verizon was willing to do it before then why can't they continue to do it now?

Like Ann154 said, changing plans often results in the loss of any promos you may have. In your case, it makes no difference to the price you will pay - you'll have 3 GB for $50. Whether you have 1GB free, or a better price on the 3GB plan is a wash. I'd leave things alone....

Why can't I connect to my home WiFi network with my new iPad Mini?

Why can't I connect to my home WiFi network with my new iPad Mini when I can connect to free WiFi networks at cafes and public areas?

Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be.

Just got an iPad mini 3 and have not reset my iPad mini 3; is that why the photos from iCloud backup are not showing up in the new iPad?

Just got an iPad mini 3 and have not reset my iPad mini 3; is that why the photos from iCloud backup are not showing up in the new iPad?

Sorry, don't know what you are asking. You have an old iPad Mini 3 and a new iPad Mini 3? How did you set up the new iPad? Did you restore it from a backup of the old iPad? What photos are you not seeing?
Cheers,
GB

Why is my iTunes and App Store in Chinese on my brand new iPad 2?

Why is my iTunes and App Store in Chinese on my brand new iPad 2?

Thanks. Try signing out of your iTunes Store account there in the iTunes & App Store settings, restart your iPad:
http://support.apple.com/kb/HT1430
(possibly necessary but can't hurt), then sign back into your iTunes Store account and see if that's fixed the problem.
Regards.

My message page is frozen while traveling with an international data plan. Cannot use my messaging. Help?

Message page frozen while traveling in Italy. Have international data plan but cannot get or receive messages. How can I get off frozen page?

You want to call and get the internation data plan. its 25 dollars for 100 mb. if you dont buy that plan it is like 20.43 per MB. Very expesnive. You have the option to just turn cellular data off and only use wifi. if you dont buy the global data poackage your going to want to do that because your phone will use data even if your not doing naything. That 25 dollar data package works for most countrys

Why won't verizon sell me an international data plan for my new iPad?

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