Why won't Windows 8 recognize my nano

I have a new gen7 nano that is not recognized by my computer.  I am running Windows 8 on my computer.  I uninstalled and then reinstalled itunes and have tried plugging into each of the usb ports in my computer.  My husband was able to open the nano on his computer, but the music I want is on mine!!  Any ideas or suggestions for what to try next?

Is iTunes saying that an ipod has been detected but could not be identified properly? Or is something a bit different going on?

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