Why won't Windows Embedded POSReady 2009 (Windows XP) log off, shut down or restart?

Hello,
I have recently installed Microsoft's Windows Embedded POSReady 2009 or Windows XP on my Dell latitude D510.  Anytime I try to log off, shut down, or restart it says logging off with the bar going across but even after 1/2 an hour the thing still says
that.  I tried disabling my sound card, reinstalling the driver, and the Microsoft UPH thing but still nothing.  Anytime I want to turn off my laptop I have to hold down the power button which I know is bad for it but I have no choice!  Any
help is appreciated, Thanks in advance.
Laptop Specs:
Intel Pentium M 740 @ 1.73GHz
1GB DDr2 RAM
Windows Embedded POSReady 2009 SP3
Dell Latitude D510

Download and install all the Windows XP hardware drivers available from
Dell Support.
Carey Frisch

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