Why wont Adobe Media Encoder open?

every time I try to open it it says: "Adobe Media Encoder CC 2014.0 has stopped working." And i have tried exporting from Premiere Pro, opening it directly, and all of the above. Please Help!

Have you ever been able to launch AME before?  Did it stop working suddenly or never launch?
Please try deleting two folders "Media Cache" and "Media Cache Files" from <OS drive>:\Users\<user name>\AppData\Roaming\Adobe\Common.  Then, please hold shift + launch.

Similar Messages

  • Why does Adobe Media Encoder fail to export Quicktime Files?

    I'm using Adobe Media Encoder CC 2014 on a Windows 7 Pro 64 bit PC.
    While exporting the Quicktime variant of H.264 for ATSC television broadcast files, Adobe Media Encoder fails.  Non-Quicktime H.264's render correctly, but some television stations require quicktime.
    Troubleshooting reveals the problem only occurs when attempting to make a 1920x1080 H.264 QuickTime file.
    Using the same original file (1920x1080), Adobe Media Encoder WILL export a 720x480/486 H.264 MOV file.
    More interesting still, it will ALSO export at 1280x720.
    Testing this information to it's limits, I found that the cutoff for a successful render is between a frame size of 1610x906 and 1609x905.
    Useless, random sizes, I know... but that's the breaking point for Adobe Media Encoder CS6 (6.0.3.1 to be precise) and H.264 Quicktime files.
    Others are having a similar problem:
    http://forums.creativecow.net/thread/3/934721#953485
    This information did not correct the problem:
    http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-warning-or.html
    Any help or ideas are greatly appreciated.
    OS:  Windows 7 Professional 64-bit SP1
    CPU: 41.6GHz (dual octo-core Intel Xeon E5-2670 @ 2.60GHz)
    RAM: 64GB
    GPU: NVIDIA Quadro 5000 v334.95 (2.5Gb GDDR5 RAM)
    VID: Blackmagic Design DeckLink HD Extreme 3D+/Desktop Video v10.1.1
    DRV: Facilis TerraBlock 16TB RAID/ATTO ExpressSAS R680 v2.19
    NLE: Adobe Premiere Pro CC 2014
    James Brady
    Senior Editor
    Results Video, Inc.
    El Paso, Texas
    http://www.resultsvideo.com

    I'm trying to make a file with the extension ".MOV" using AME's "HD 1080i 29.97, H.264, AAC 48kHz" preset.  AME fails every time with the following message:
    "Encoding Failed
    Export Error
    Error compiling movie.
    Unknown error."
    Any other file extension (MP4, M4V, etc.) renders fine.  The issue seems only to happen when attempting to make an MOV file.  It doesn't seem to matter whether I use AME's built-in preset, or customize my own render settings--the problem always happens with any MOV larger than the size I mentioned above.
    All of this used to work just fine on the same machine 2 years back with Adobe CS5, previous version of windows and QuicTime.  I've been all through the Adobe and Windows possibilities, so I'm grabbing at straws here with QuickTime maybe having something to do with it.
    Interesting.
    Would you happen to know if Adobe has made any changes to its manner of muxing long-address MPEG-4 AVC data to the MOV file container? Since the MP4 and M4V files encode properly, have you tried opening these files in a media player and simply using the "Save As..." option to move the date to an MOV file container without transcoding audio or video data? I.e., is there any obvious relationship between the size of the MOV file encode (less than/greater than 4 GB) as a function of the resolution "break point" previously discovered?

  • Why is Adobe Media Encoder so slow when encoding videos?

    I had this movie on my computer but audio was out of sync. So i threw into Adobe Premiere Pro, synced the audio, saved it. But when i opened the media encoder it said my estimated time remaining was 48 hours? Is it supposed to be this slow?
    I have CS5 for both of them
    Settings
    1024x432
    25 Fps
    1.67 Mbps
    PAL
    iPod
    mp4
    48000hz
    192kps
    1hr. 46min video
    1hr. 46min audio

    And the computer specs?

  • ProRes 422 MOV files offline in Adobe Media Encoder 2014 (but online in Premiere)

    The question is NOT about exporting PreRes files from a Windows PC, which is what I keep finding in my searches.
    My client gave me ProRes 422 MOV files. I imported them into Premiere Pro CC 2014. I could see and edit them fine. But when I export them via Adobe Media Encoder, they appear to be offline. BTW, other media sources exported fine, such as the PNGs and JPGs I cut to. (I don't think it matters, but I'm attempting to make h.462 mp4s, which I do all the time, and have done with ProRes sources before using CC 2014.)
    I tried exporting a short video clip (using same ProRes 422 source) from Premiere and it worked fine. Why not Adobe Media Encoder? I need to encode batches of videos with ProRes sources overnight, so exporting from Premiere is not a good option.
    I'm on a Win 7 PC and I have QT Pro and iTunes (which I think also installs codecs).

    Everything seems to be working fine now, though I don’t know why. I did update my iTunes (which I’d rather not even have installed on my PC because I never use it, but removing it seems to mess things up). I’ll also make sure to keep my QT updated. I thought it was because I upgraded to the paid version a couple months ago hoping to fix a similar problem, but again, it seemed to get fixed when I updated iTunes.
    Thanks for getting back to me!
    Bill

  • Regarding Adobe Media Encoder CS4 [../../src/component/component factory.cpp-119] error.

    Hi iam using adobe premire cs4 when i finished editing nd tried to xport my video as usual adobe media encoder opened for encoding . i clicked start quere and i recieved this [../../src/component/component factory.cpp-119] error. every time i try to encode this error appears. please help me solve this problem ASAP.

    CPU:
    Graphics Card and Motherboard
    Memory and Ram:
    And 250gb of hdd and 115gb free

  • Adobe Media Encoder not launching when I clicked queue in Export Media

    Hi guys,
    I have been trying for about 3 weeks now trying to render my work using Adobe Media Encoder but it just won't launch as mentioend in my subject line. Upon clicking on queue, the animation showing "preparing data for export" and "exporting data" appeared and disappeared and then nothing happens. Resuming to work on my project in Premiere Pro becomes impossible and a semi-transparent white screen appears over Premiere Pro and it hangs with a message from Windows 7 appearing saying that Premiere Pro has stopped responding.
    Here are a few things that I have tried:
    Updating all of my softwares included in the Production Premium Suite CS5.5
    Deleting all files in the folder C:\Users\User\AppData\Roaming\Adobe\Adobe Media Encoder\5.5
    Pressing Ctrl + Alt +Shift and launching Premiere Pro
    Pressing Ctrl + Alt +Shift and launching Adobe Media Encoder
    Opening sequence in Adobe Media Encoder to try to render
    Called up Adobe Asia Pacific only to be told that I will charged something like USD$39 if they were to help me
    Disabling Mercury Engine Playback capability
    The only work around I'm doing now is to copy the files to another computer and rendering from there.
    Can anyone else suggest another way or point me in the right direction please?
    My com's specs are as follow:
    Windows 7 Premium 64-bit Operating System
    16Gb RAM
    Intel Core i7 CPU [email protected]
    System type: 64-bit Operating System
    Display Adapter: nVidia GeForce GTX560Ti
    Many thanks people.

    The X58 platform uses triple channel memory mode if you use 3 or 6 memory sticks, but if you use 4 slots, memory will only be used in single or dual channel mode, depending on which slots are occupied. Amount of memory has more impact than the mode used, but you may get better performance from 24 GB (6 x 4 GB).
    However, I don't think that will solve your issue. Having only two disks is minimum. Adding a disk can certainly help, see Adobe Forums: Generic Guideline for Disk Setup
    Have you turned of indexing and compression on both disks, have you uninstalled the sidebar, MSN and games? Have you disabled unneeded services, etc.?
    It says Vista but also applies to Win7: Adobe Forums: Guide for installing and tuning a Vista...
    DSLR material is usually HD, but .VOB files are SD, so there is a lot of scaling going on when exporting. Make sure you have enabled hardware MPE. Also have a look at Adobe Forums: System requirements for CS5

  • Adobe Media Encoder Doesn't recognize .prproj files

    I am absolutely losing it here. I have read posts on various forums for hours, not only can I not find a solution, I can't find anyone who has this same problem. I'm running CS4 on a Mac and when I try to export from premiere, Adobe Media Encoder opens, then nothing happens. The file is never added to the queue, it just sits there. If I open Adobe Media Encoder manually then click add and try to select a premiere project, the file is grayed out. I changed the dropdown menu for file types to be "all types" and I click on a premiere file and it just pops up an error message saying the file cannot be imported. Same thing if I try to drag the file in. I can do absolutely nothing with AME.
    I've seen plenty of people saying AME crashes midway through rendering or people saying they get an error saying to check if the source has been moved or deleted. I don't get any of that. I have nothing. It doesn't show up in the log or errors in any way.
    The most annoying thing is that it used to work. I exported several files this way. I did not change any settings though, I even went and restored all the default settings. Still nothing. Its not just the one file, I've tried lots of different files, none work. I even reinstalled premiere, after effects, and AME and nothing changed.
    I'm at a complete loss and I need to get work done and I wish I could post lots and lots of curse words here...

    Hi,
    I use CS3 on a PC so I've no experience with mac problems...
    However, even if I had a mac I would ask you first a little more about your computer....
    I have heard of memory chips going bad on a computer and suddenly that causes things not to work...but there's no sense just guessing...
    Try to tell as much as you can about your computer and about the assets you are using.
    Since it used to work and now it doesn't , can you think of anything you added or changed on the computer ?
    Sometimes adding software or codec packs or hardware can sorta change things on your computer enough to make weird things happen...
    Anyway, give as much info as you can
    I think there's threads here about what sort of info would be best to supply if you don't know much about your computer ...
    Rod

  • Problem wit the speed of Adobe Media Encoder

    Dear Sirs, my computer has two Xeon e5-2687w each 8 core processors. Why is Adobe Media Encoder running to only 20% CPU?
    Thanks,
    Jiri Stepanek

    Dear Sirs, my computer has two Xeon e5-2687w each 8 core processors. Why is Adobe Media Encoder running to only 20% CPU?
    Thanks,
    Jiri Stepanek

  • How to open Adobe Media Encoder CS5 in Windows

    Please excuse my ignorance but how do you open Adobe Media Encoder?  I've searched everywhere and cannot find a solution.  In Adobe help,it says it's in the start menu under all programs but all I have been able to find is a folder with a bunch of dll files.  If I try to export a clip from Premiere Pro, It doesn't open, no error message or anything, simply nothing happens.  I found an update but that still didn't do anything, still no luck in finding it.  Thanks in advance for any feedback. 

    On my computer folder structure is...
    Program Files... Adobe... Adobe Media Encoder CS5
    Includes (along with a lot of dll files)
    Adobe Media Encorer.exe dated 8/6/2010 size 1,848 kb

  • Why cant I encode a .mov using Adobe Media Encoder CC to .mp4 or .ogv to use in Edge?

    Why cant I encode a .mov using Adobe Media Encoder CC to .mp4 or .ogv to use in Edge?

    Yeah, mp4 in HTML5 browsers is h.264 encoded - h.264 is a subset of MPEG-4 standard. More info here:
    H.264/MPEG-4 AVC - Wikipedia, the free encyclopedia
    For ease of use in AME, if you look at the right side of the UI in the presets, the Web Video > YouTube presets are the ones that will encode to h.264 with the mp4 extension.
    hth,
    Joe

  • Why can't I download Adobe Media Encoder CC and I have the the Creative Cloud Suite.

    Why can't I download Adobe Media Encoder CC and I have the the Creative Cloud Suite? (Windows)

    It's not a separate program, it's automatically installed alongside the other CC apps which need it (Premiere Pro, After Effects, etc).

  • Crash upon opening Adobe Media Encoder

    Hello,
    I just built a new computer and installed Adobe CS3 Production Premium, with all the updates (Premiere Pro 3.2).
    I'm editing a project with DVCPRO HD 720p clips.
    When I try to open the Adobe Media Encoder, Premiere freezes, and I'm forced to restart the whole computer. (The task manager doesn't help.)
    It seems to be random too- sometimes it'll open, sometimes not. But mostly not.
    Any ideas? Thank you in advance!
    Windows XP Pro SP3
    EVGA nForce 750i mobo
    Core 2 Quad Q9300 2.5GHz
    4GB ram (3gb usable, sigh)
    GeForce 9800 GT
    X-Fi
    500GB system drive and two 500GB media drives (all with plenty of free space)

    Hi Jeff,
    Yes, I can export to movie without crashing.
    I ran Sherlock and it found a few broken codecs:
    "MainConcept (Adobe2) AAC Decoder"
    "MainConcept (Adobe2) H.264/AVC Decoder"
    "MainConcept (Adobe2) H.264/AVC Video Encoder"
    "MainConcept (Adobe2) MPEG Audio Encoder"
    "MainConcept (Adobe2) MPEG Video Encoder"
    You can see the full txt report from Sherlock here:
    http://greatmindspro.com/documents/Codecs.txt
    Is there a way to repair these? I don't have any extra third party software installed, except for Magic Bullet Looks, but it's only an effects-based plug-in- nothing to do with exporting.
    How could I repair these broken codecs?

  • Adobe media encoder cs5.5 fails to open queue for premiere export

    Adobe media encoder cs5.5 fails to open queue when exporting from premiere CS5.5. I'm using a standard Mpeg2 setting, and choosing the immediate export option works just fine. Upon choosing the Queue option, Adobe media encoder will show its splash screen.... Then nothing. Anyone else have this issue?
    Premeiere CS5.5
    Asus Board
    Core I5 2400K
    16GB Ram
    Nvidia GTX 560Ti (software hack)
    2TB Internal dedicated Video Drive

    Thank you ExactImage, if that is your real name.... I was able to reset AME 5.5 by holding down the Ctrl+Shift+Alt keys whilst starting the program. Your help is appreciated.

  • Adobe Media Encoder CS5.5 Mac Will Not Open!

    As of late, my AME has not been able to open at all. I really don't know how this happened.
    My specs
    Macbook Pro 13" Mid 2010 model
    Processor 2.4GHz Intel Core 2 Duo
    4GB Ram
    Mac OSX 10.8.3
    I keep having crash errors reported bad access. And then I try to start reading the debug code, and then I fall over. And I usually do well with reading crash reports.
    Any ideas? I have tried loading with default preferences and removing all third-party plugins.

    I have the same problem since I update my mac book pro Mac Lion 10.7.3
    Adobe Media Encoder CS5.5 doesn't have a preview

  • Why won't Adobe Media Encoder export WMV?

    I am using Adobe CS6 Design Standard with Adobe Media Encoder, and I'm trying to export video files to WMV using the Encoder.  I'm am running Windows 8 and for some reason the option to export to WMV does not come up for me.  I only get four options of formats, while online it says I should have many more.  This is a full version of CS6 that I bought and paid for, and every program is up to date.

    Can I just buy the converter plugins or do I have to buy premiere pro or after effects?
    On Jan 9, 2014, at 1:07 PM, Todd_Kopriva <[email protected]> wrote
    Re: why won't Adobe Media Encoder export WMV?
    created by Todd_Kopriva in Adobe Media Encoder (AME) - View the full discussion
    The formats and codecs available for export through Adobe Media Encoder differ depending on what Adobe applications you have installed. The vast majority depend on the video applications, After Effects or Premiere Pro, being installed.
    http://blogs.adobe.com/kevinmonahan/2011/09/13/installed-codecs-in-ame /
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5995108#5995108
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