Why wont apple support conmtact me

why wont apple support contact me?

I'm really surprised that you were told to just wait for an update. Are you using a particular piece of software that causes this? If "application X" causes the issue then maybe they are right and you need an update to run the software normally. But let's assume that's not it unless you say differently.
Here's a couple things:
1) I get that you are upset, but don't freak out. It's not going to make the rep on the phone help you anymore.
2) Is there a mac store near you? If so, make a genius bar appt. and go there.
3) If not call Apple and tell them your problem. Calmly. Not in a "you guys won't help me!" way. Tell them you want to send it in (because you have no store close to you. If you do have a store close to you see #2) so they can fix it. Firmly but politely let them know that this is a real problem. Don't ask for a NEW computer. The fact is, you don't need a NEW computer, you need yours fixed.
4) If they do not help you then ask to speak to a supervisor and repeat.
It's very important that you stop asking for a new computer. That isn't how it works. Anywhere. You just need yours fixed. If there really is a software upgrade needed ask them to explain it to you so you understand the problem. But most importantly stay calm.
Let us know how it goes JC.
Cheers.

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Why wont apple accept the fact that 4.0 is for iphone 4 and not for 3gs?

Having all those problems said with 3g/s running on iOS 4.X why wont they let us just downgrade back to 3.1.3 officially until they find a way on how to solve issues with 3g/s?
About the downgrade method of life hacker, if you're really not good in those things you might actually ruin your pc like my friend who tried it, she lost her wifi on her notebook, i had to help her find the installer of the driver again. this happened after she tried to install that libusb that is needed to run the application for exit recovery mode and other stuff.
Yes iOS 4.1 is out but contacts disappearing? And who knows what more problems it brings. I was even peeking around the iphone 4 forums it seems that they are not doing well either.
Anyway mine is all fine except that im afraid to use wifi or any apps that needs internet connection because everytime i do, my 3gs gets very very hot. I have already done the basic solution suggested by apple (factory reset, start from new iphone) but its still the same.
And another thing, the multitasking is getting annoying, you have to manually close all apps in the 'multitasking background' everytime you decide to quit an app. I guess they should put a 'Disable multitasking' or something like that.

Firenzo wrote:
Why wont apple accept the fact that 4.0 is for iphone 4 and not for 3gs?
Because it works beautifully in the 3GS, with better battery life, faster operation and some great new features.
Having all those problems said with 3g/s running on iOS 4.X why wont they let us just downgrade back to 3.1.3 officially until they find a way on how to solve issues with 3g/s?
If you are having problems it is NOT from 4.0; there is something else wrong with your phone. There are plenty of troubleshooting tips in the forum if you look.
And another thing, the multitasking is getting annoying, you have to manually close all apps in the 'multitasking background' everytime you decide to quit an app. I guess they should put a 'Disable multitasking' or something like that.
NO YOU DO NOT. Those apps in the ribbon are not multitasking, they are suspended. You can ignore them and they won't hurt battery life or memory, unless they are streaming apps like Pandora.
It's amazing. For 3 years people screamed about the fact that the iPhone didn't support multitasking. Now they scream because the phone DOES multitasking. You can't win.

Why wont apple allow me to purchase chips/coins for games

Why wont apple allow me to purchase chips/coins for games

I don't know. Maybe you could tell us what you are seeing to make you think this.
If by some remarkable feat of mind reading I sense you are seeing a message for you to contact iTunes Customer Service about the purchase, well maybe you should do what it suggests and find out.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Why wont apple let me download apps without a credit card?

Why wont apple let me get an apple ID without a "no credit card" suggestion in the payment method?
I dont buy my apps and I dont understand why my sister (and other people) were able to make an apple ID without putting a credit card.
Though I can enter my apple ID account when it comes to the game center, when I try to download an app that problem always appears. So now I'm using my sister's ID, but I really want to have my own.

Follow it through to the payment methods and choose None if it is available.

HT4314 Why wont apple let you disable or unregister from gamecenter!? why?

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I feel the same way -- I would REALLY like to remove this misbegotten piece of junk completely. I would SETTLE for being able to disable it -- although there are instructions for "disabling" it, it doesn't STAY disabled. I have followed the instructions, removed my email address (although it still uses my email address as the login and won't allow me to ACTUALLY remove it), made my profile private, then signed out... And the next time the device is powered back on, the account is logged in again and insisting on trying to connect to every game I play. So I deny access, "disable" it, sign out, etc, again... ad infinitum, ad nauseum.
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My iphone 4 will not update apps. In trying to do so, it goes directly to the app instead of updating. I have read prior comments and answers, and have tried suggested solutions to no avail. Why is apple support not addressing this issue?

Muy iphone 4 will not update apps. In trying to do so, it goes directly to the app. I have read pages and pages on this same issue in Apple support communities, and have tried the suggested solutions to no avail. Why is Apple support not addressing this issue?

I believe this issue was addressed in a software update. If your signature is accurate, you are about five updates behind

HT4759 Why did apple support Windows better than Mac in iCloud?

Why did apple support Windows better than Mac in iCloud?

chewy cabeza wrote:
Why did apple support Windows better than Mac in iCloud?
From your point of view and the framing of your question, Apple does indeed support WIndows better than Mac for the limited issue of iCloud.
chewy cabeza wrote:
...YET, Leopard and Snow Leopard are NOT iCloud compatible. How can that be justified? Obviously, Apple can make iCloud available to Snow Leopard, but disdains us...
Historically speaking, Apple has rarely gone backwards in its OS development. Once they have released a new OS with new technology, I can only think of one example of when they backtracked: They released TrueType technology in System 7 and then released System 6.0.8, which included TrueType technology for continuing System 6 users.
So it is part of their culture to move forward and not backwards. Other examples:
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• Elimination of the floppy drive completely in the release of the first iMac.
• Use of then novel AAC audio compression as "state of the art" compression for the iPod release in 2001 instead of the outdated mp3 standard.
• Refusal to allow use of FLASH in iPod Touch/iPhone/iPads.
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Why wont apple tv 2 load my library ?

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This itunes software is rubbish why wont apple allow you to buy

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Why Wont Apple Fix AUDIO / VIDEO Sync Issues

This has been a problem for awhile. Thank god there is a application fix but im receiving an iTouch very soon and I'm not sure if the same problem is going to be on that to..
It might be how Quicktime reads .MP4 and .M4V Files but i can play the videos on VLC and Zune Software fine..
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From what im hearing it is the audio that is going out of sync from the video.
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Why does Apple support print those "Hello" booklets that came with my new iMac in super small fonts?

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Who are these people at Apple support that can read such small fonts with using 20X powered magnifying lenses
Are they somewhat...
What a waste of mony Apple!

I think it's a point worth making. It is virtually unreadable.
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Why no apple support

Having read Apple's help pages extensively for an answer - their advice is to contact my email provider for support.
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Has anyone out there got a clue what to do in such instances ?
I really need access to my email urgently

djcartel wrote:
Can you prove that Klaus1 ?
Or did you just decide you were in the mood to really p**s someone else off today ?
June 2011:
iWeb publishing, MobileMe Gallery, and iDisk will all disappear as the company sunsets its current online service in favor of iCloud.
Other MobileMe services—including syncing of Mac Dashboard widgets, keychains, Dock items, and System Preferences—will not be part of iCloud, Apple says. Those syncing services will stop working as soon you migrate from MobileMe to iCloud. In addition, Apple says that while MobileMe members can no longer upgrade to a Family Pack or buy additional MobileMe storage, Family Pack members will be able to transition their accounts to iCloud individually, as long as it’s done before June 30, 2012.
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html
http://en.wikipedia.org/wiki/MobileMe
August 2012:
As of today, visitors to MobileMe.com are no longer given the option to convert their accounts to iCloud or to retrieve old photos and files, with Apple now simply pointing users to iCloud.
http://www.macrumors.com/2012/08/01/apple-officially-ends-mobileme-transition-an d-shuts-down-iwork-com/
And this discussion from February 2012:
https://discussions.apple.com/message/17687380#17687380

Why No Apple Support return calls?

Scheduled 3 calls with Apple Support, got one call and then hung up on. Called AppleCare directly, busy signal. Never had this happen before. Is anyone else having this problem? My iPhone is on, my sound is on, I used it earlier for a call, no problem.

djcartel wrote:
Can you prove that Klaus1 ?
Or did you just decide you were in the mood to really p**s someone else off today ?
June 2011:
iWeb publishing, MobileMe Gallery, and iDisk will all disappear as the company sunsets its current online service in favor of iCloud.
Other MobileMe services—including syncing of Mac Dashboard widgets, keychains, Dock items, and System Preferences—will not be part of iCloud, Apple says. Those syncing services will stop working as soon you migrate from MobileMe to iCloud. In addition, Apple says that while MobileMe members can no longer upgrade to a Family Pack or buy additional MobileMe storage, Family Pack members will be able to transition their accounts to iCloud individually, as long as it’s done before June 30, 2012.
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html
http://en.wikipedia.org/wiki/MobileMe
August 2012:
As of today, visitors to MobileMe.com are no longer given the option to convert their accounts to iCloud or to retrieve old photos and files, with Apple now simply pointing users to iCloud.
http://www.macrumors.com/2012/08/01/apple-officially-ends-mobileme-transition-an d-shuts-down-iwork-com/
And this discussion from February 2012:
https://discussions.apple.com/message/17687380#17687380

Two questions, why will Apple support not recognise a uk telephone number and why will the diagnostics button on an e-mail work! It is driving me crazy trying to get through to Apple support!!!!

I have been trying to get through to Apple support for around three hours. Apple send me an e-mail asking me to click on the IOS7 diagnostics button but when I do there is no response, i.e. the button does not work. When I try to schedule with my UK telephone number I ]get an e-mail saying that Apple could not contact me and if I enter the international dialling code i.e (0044) it will not accept this as it is invalid! This is driving me mad as I got through to Apple support in USA first time this morning. Help!

I have been trying to get through to Apple support for around three hours. Apple send me an e-mail asking me to click on the IOS7 diagnostics button but when I do there is no response, i.e. the button does not work. When I try to schedule with my UK telephone number I ]get an e-mail saying that Apple could not contact me and if I enter the international dialling code i.e (0044) it will not accept this as it is invalid! This is driving me mad as I got through to Apple support in USA first time this morning. Help!

Why wont apple accept my payment method?

i have been using this card since it was activated in the autumn of 2012, and it now says my payment details are invalid. ive put the correct details in every time, and i have been using the card itself today at the shops. its just itunes that it wont work for. please help.

http://www.apple.com/support/itunes/contact/

Why wont apple support conmtact me

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