Why wont CS6 trial save any pics?

I downloaded a trial for cs6. It wouldnt save any pics so i uninstalled the software. I downloaded the trial again and it still wont save the pics under save or save as but when I try to close the pic it asks me if I want to to save the pic then, but it will only let me save it as a psd file which even with the image size reduced is still to big to send by email. Why cant I save the pics as i could before and as a jpeg?

Perhaps your image mode is not compatible with the jpeg format.
Check by clicking on Image and then Mode. Typically you would want RGB mode and 8 bits/pixel.
Paulo

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