Why wont Lightscribe Labeler find my drive so I can print a label on theDVD

I can't believe it but I nearly at the end of making my first DVD. Now I have one hang up that should be seemingly easy. I have a Lacie DVD burner with Lightscribe and Lightscribe DVD discs. I burn the movie fine but now I want to put a Label on the DVD. I went to the Lacie Lightscribe Labeler - picked the photo wanted as background - selected print - but now it doesn't find a drive even though I hear the player revv up - noting comes up on the list and thus I can't print - what's up?

I'm having the same trouble. I have recently changed computers. I now have an iMac. previously I had an eMac and the lightscriber burner was hooked up to that and worked fine. Now on the imac it just comes up that it can't find the device. I have checked connections, installations.... If someone has the answer it would be greatly appreciative.
Thanks
!!

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