Why wont my 5th generation charge?

I have tried different outlets and the laptop. But the ipod just has a empty battery and says to plug in charger. Does anyone know if there is a defect with the ipod or is it the charging cord? Help please

Hey Serena, most likely it's a lighting cable short. The lighting cables have a history of failure / shorting out. Try a different cable and or different charging device. If you are within 1 year from date of purchase and Apple determines you cable is defective not from abuse, Apple will replace for free. Also inspect the charging port, it should be clear of debris, lint, dirt etc. could interfere with an electrical connection. If you see something, Carefully try to remove it. If all checks out, try a reset, last resort, make backups of your stuff on this iPod to your computer then restore from backup last option restore to new. If problem is still with you after Restore to New, then you could have a hardware issue, contact Apple and set up an appointment to have your iPod evaluated. Make sure you take the iPod and cable. Good luck. Cheers.

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