Why wont my iphone connect to itunes
nothing comes up on my screen when i plug in my iPhone. I can't sync or do anything on it. help!
Hi sabrin_mcc,
Welcome to the Support Communities!
The article below should help you with this:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the USB Drivers are installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
If this does not resolve the issue, you may need to remove iTunes and all of its components as outlined in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy
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Has the iPhone ever worked with your computer?
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Verify that the outlet being used is working.
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Also refer to iPhone and iPod touch: Charging the battery.
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For the charging issue, take a look at this Apple doc -> iPhone: Hardware troubleshooting
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Verify that the outlet being used is working.
Try another USB power adapter if available.
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or
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