Why wont my itunes sync my iphone and connect to the itunes store?

for some reason my computer knows my phone is connected to the computer but my itunes doesnt, it also wont connect to the itunes store it just keeps coming up as an error. Ive tried everything to fix this problem but nothing seems to work, someone please help me!!!!

I just did an update on my iphone 3gs today and its all good but my music wont play.  The songs are all there, but I cant click them, they arent highlighted and able to click.   I cant for the life of me figure out what happened but once it updated, thats when it started today

Similar Messages

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    Hi there,
    A couple of months ago I started experiencing problems with my ipod touch syncing to my itunes, and the connection to the itunes store also became rather hit and miss.  I decided to give it another go when I bought an iphone 4, which I did a couple of weeks ago.  Despite updating my itunes to version 10.5 I am still experiencing the same problems.  When I connect my iphone to my PC it gets to step 2 of the syncing process and then appears to be in some sort of limbo where it does not carry on working (the progress bar stays static rather than slowly increasing).  I am also unable to connect to the itunes store (it does not recognise that there is a problem, rather it just says 'Itunes Store' in the main part of the screen, in some kind of Emperor's New Clothes scenario, as though it's trying to kid me).  In addition I cannot connect to icloud in the control panel.  I have no problems with connecting to the internernet, have defraged and done a disc cleanup and checked that the firewalls are not blocking connectivity.
    Please, does anyone have any suggestions?

    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Application Support/SyncServices
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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    Are you merging the contacts under iTunes > Info, choosing to Sync Contacts, then hit 'Apply'?

  • Why can't I sync my iphone's contacts to the computer?

    Why can't I sync my iphone's contacts to the computer?
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    i didn't stop it, and also i do have an outlook account that is working...
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    10x!

    Are you using a known good USB cable, connecting directly to a high powered port on your computer? No hubs or keyboards?

  • I just synced my iPhone and lost all the info in notes from my phone. It was replaced with whT was on my iMac how do you make the sync go from phone to desktop and not the other way around

    I Just synced my iPhone and lost all the info in notes I had on the phone. How do you have the info sync from phone to desktop and not the other way around as I usually make contact changes etc on my phone. I would then like to be able to sync that info from desktop to ipad thanks

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  • I have a new computer and want to sync my Iphone and Ipad2 to the new computer, is there an easy way to do this?

    I have a new computer and want to sync my Iphone and Ipad2 to the new computer (PC) instead of the old one, is there an easy way to do this?

    Extract from one of our senior participant.
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    5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
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  • Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..

    Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..

    iOS: Forgot passcode or device disabled - Apple Support

  • When I use my iPhone and go into the iTunes  Store Search,  it clocks/gets-stuck in Loading.  Also if I select iTunes and App Store in Settings, nothing happens.  Any advice?  Thanks.

    When I use my iPhone and go into the iTunes Store Search, it clocks/gets-stuck in Loading.
    Also if I select iTunes and App Store in Settings, nothing happens.
    Any advice?
    Thanks.

    I guess no advice.  Thanks anyway.

  • I just bought a song from iTunes on my iPhone and accidentally stopped the download before it finished. How do I continue the download?

    I just bought a song from iTunes on my iPhone and accidentally stopped the download before it finished. How do I continue the download?
    It shows it in my music but is a light shaded grey. So I may not access the song. I tried repurchesing the song but iTunes won't let me.

        I had the same problem and solved it for myself, and I have a iphone 4s. I went to my songs and deleted the light grey songs then went to the itunes store, and selected more, then selected purchased. I scrolled down to the songs that were a light grey in my music, and pushed the download button ( icloud symbol with arrow on it) ,now my songs are successfully downloaded and ready to listen to any time!

  • On my ipad it says ipad is disabled connect to itunes but i try and connect it to itunes and says i needto right the password in the ipad first but cant help please

    on my ipad it says ipad is disabled connect to itunes but i try and connect it to itunes and says i needvto wright the password in the ipad first but cant help please

    I have the same problem with my ipod touch ... but im trying to find a way to fix it without restoring it...
    but one fix is to shut it down completely ... then press and hold BOTH the power button and the home button .. hold both of those 4 ten seconds .. then release the power button but still hold down the home button .. and then it'll show something that says "connect to itunes" once u get it connected to itunes , click the restore button ... BEWARE THIS WILL WIPE OUT EVERYTHING ON YOUR IPOD!!! IT WILL RESTORE IT BACK TO FACTORY SETTINGS , AS IF U JUST BOUGHT IT !!!!! then it should work fine again .. but u will lose all data on there besides the things you have synced with itunes already..
    Thats y im iffy with doing this , im trying to find a fix where i wont have 2 restore it but i dont think there is 1 :'(
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    ~sam

  • Iphone cannot connect to the itunes store?

    When i try to connect itunes i often get 'cannot connect to the itunes store' HAve tried signing out and back in and on wifi or 3g help!

    In order to get rid of this annoying error message, follow these steps:
    Open Settings
    Tap General
    Tap Date and Time
    Turn ‘Set Automatically’ to Off
    Manually change the year to 2013
    Again Open Settings
    Tap iCloud
    Turn Passbook option Off
    Return to Settings > General >Date and Time and turn ‘Set Automatically to On
    Try updating again.
    Am sure it will help you to sort this issue.

  • I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

    I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
    If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

  • ITunes - syncing multiple iPhones and avoiding apps going on the wrong handsets!

    Hi all,
    I work for a small telco and i sync multiple iPhone handsets daily to my iTunes on my work PC, the problem i'm having is when the customer wants there applications transferred to their new handset, I have to sync the applications to my itunes and then put in the customer Apple ID password and transfer the purchases. Then what happens is the customers go to update their applications on there handsets and it comes up with another random apple id to update the app. How can i stop this from happening???
    Please I need your Help!!!

    My wife and I share almost everything...so when we purchase apps, we use the same Apple account. We have one account with AT&T with two phones. We also have one account at the apple store and charge everything to a specific credit card that has a very low monthly ceiling. This allows us to download the apps to our iphones from different computers. When I buy an app or download a free one, she logs in with our account and is eligible to download the app too. I think it is OK with Apple but have not read the fine print of the agreement.
    Message was edited by: OregonFarmer

  • Why is iMessage not synced between iPhone and MacBook Pro

    wny are my iMessages no longer synced between iphone and macbookpro? I get the imessage but only with phone number not name of the person and I don't know people's phone numbers. It used to be synced but no more. Thanks

    And I fought everything was intuitive and just worked.....

  • HT1386 why wont my ipod sync anymore. is it because it the first touch version made?

    why wont my ipod sync anymore? Is it because it is the first touch that ever came out?

    No, first-generation iPod touches still sync just fine. Give us details about your computer, particularly the operating system and version of iTunes it's running, and the exact nature of the problem and someone can probably offer suggestions.
    Regards.

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