Why wont my phone connect to itunes on the computer

I updated itunes and now my hone wont op up when i plug it into the computer

Has the iPhone ever worked with your computer?
For the charging issue, take a look at this Apple doc -> iPhone: Hardware troubleshooting
Battery does not charge from the USB power adapter
Important:  Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter  is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
Also refer to iPhone and iPod touch: Charging the battery.
If that doesn't also take care of the iPhone not being recognized problem, one of these Apple docs should help ya out:
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

Similar Messages

  • Why wont my phone connect to itunes?

    I have updated my phone and Itunes, and now it wont connect to the computer or itunes to charge? any one know how to fix it?

    Has the iPhone ever worked with your computer?
    For the charging issue, take a look at this Apple doc -> iPhone: Hardware troubleshooting
    Battery does not charge from the USB power adapter
    Important:  Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter  is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.
    If that doesn't also take care of the iPhone not being recognized problem, one of these Apple docs should help ya out:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • Why wont my ipad connect with itunes

    why wont my ipad connect to itunes?

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem

  • How to disable an ipod touch that won't connect to itunes or the computer

    I recently got an ipod touch that was reset before being given to me. It wouldn't connect to iTunes or the computer but would still charge in the USB port. I updated iTunes and tried doing a soft reset holding down home and sleep. Then I realized on the screen that says "connect to iTunes", on the top right it would say "iPod" and in the middle it would show a little lock symbol. I was told this ment it was disabled and that's why it wouldn't work. But how would I restore it or reset it if I cannot get passed the connect to itunes screen and it wont connect to the computer. PLEASE HELP

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?

    I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?

    KiltedTim wrote:
    The cable would be much cheaper than the Scotch!
    But much less fun or satisfying.
    Signed,
    An IT guy 

  • How do I transfer the music from my phone to my itunes on the computer?

    How do I transfer the music from my phone to my itunes on the computer?

    I have tried repeatedly and the File>Transfer Purchases is not working. I synced as well. Even though I see the music on my iPhone that I downloaded, it doesn't even show up in "Purchased on MY iPhone". What can I do?

  • HT201263 My daughter installed a password to unlock her iPad which she forgot and now her iPad is disabled and cannot be used. I can't even connect to iTunes thru the computer.  Please help.

    My 9 yr. old daughter installed a password to unlock and lock her iPad which she forgot and now her iPad is disabled.  We can't even connect to iTunes thru the computer.  Please help.

    Forgot or Wrong Passcode
    http://support.apple.com/kb/HT1212
    Forgot Passcode use recovery mode to restore
    http://support.apple.com/kb/HT1808

  • My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes.  The computer which this ipod was synced has crashed.  How can I fix this?

    My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes.  The computer she last synced to has crashed.  How can I unlock this ipod? 

    The device will have to be restored but without the last computer it was synced to, that's not a possibility.
    Take the iPod to an Apple store or Apple certified repair shop.
    You will need a computer in order to sync, restore, and update the iPod in the future.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
    From here:  iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • Why wont my phone connect to my laptop

    why wont my iphone connect to my laptop to go onto itunes????

    iPhone not recognized in iTunes for Windows
    iPhone: Not recognized in iTunes for Mac OS X

  • Why wont my iphone connect to itunes store

    why wont my iphone connect to the itunes store

    James...
    Try here > Can't connect to the iTunes Store

  • Why wont my phone charge when i plug the usb into my laptop?, Why wont my phone charge when i plug the usb into my laptop?

    why wont my phone charge when i plug my usb into my macbook air?

    Most USB ports can't supply the power required to charge a phone.
    The original USB port was limited to 0.5 amps at 5 volts which is 2.5 watts.
    Your phone probably has a 10 watt charger.
    Recent machines allow more power from the USB port but I doubt they allow 2 amps which is what would be required to get 10 watts.  Even if they did a 2 amp draw is going to be a heavy load on the MBA battery.

  • Why doesnt my phone connect to itunes anymore?

    my phone doesnt allow me to connect to itunes and its been really glitchy

    What version of iTunes?
    What computer OS?
    Is the iPhone iOS up to date?  iOS 8 is not the current iOS, iOS 8.1.2 is.
    What troubleshooting have you tried to fix the problem?
    What do you mean "It didn't allow me to do anything". What didn't allow you?
    What logged you out. The iPhone will not log you out if you do not enter the correct password, but it will disable the device if you have entered the wrong password too many times.
    This support document addresses the forgotten password and disabled device. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Without the rest of the information, cannot make any further recommendations.

  • TS1368 why wont my ipad connect to itunes

    my ipad 4 wont connect to itunes to download apps

    Do you have the latest iTunes? the iPad 4 will only work with the latest version of iTUnes
    Is it plugged directly into your computer? The iPad doesn't like hubs or extenders

  • Why wont my ipod connect to itunes when i plug it into the computer?

    when i plug it in it wont charge or connect to itunes

    just an idea try blowing into your ipod usb cord and into the compuer slot to get rid of dust thiis might help

  • My ipod connects to itunes and the computer i'm using but won't let me edit playlists or add/ take away music

    I have an iPod touch and whichever device i use to edit my music has the same issue:
    i can connect to the computer and my ipod is connected to itunes but i can't edit any of the music through itunes.
    other issues include:
    - unable to view new playlists created through the ipod itself (since the problem occured)
    - unable to use the category tabs to view music by ratings, song names, bands, etc., through ipod (once connected to itunes) but option still available to view through itunes itself
    - unable to change any names etc., for playlists
    i've checked for software updates and storage usage but all are fine, data analysis under systems reads as normal (the occassional music app crash but that was months before this problem had occurrred)
    two thing that have happened recently:
    - my graphics/ screen thing-a-ma-bob for my macbook has gone funny (this was my primary devices for loading and editing music for my ipod) and has created difficulty in viewing things through my macbook screen. consequently i:
    - recently connected my ipod to the home computer instead as i'm having issues with my macbook (this is a pc but is again well looked after, systmes updates and current programs are all updated)
    please could someone help or suggest options for me to try as i'm so confused and would really like to edit my music to my tastes
    thanks in advance!
    - V

    You can only sync with one computer/iTunes library.
    If y oare having problem with iTunes not related to syncing try posting in the iTunes for Mac forum
    https://discussions.apple.com/community/itunes/itunes_for_mac
    Otherwise try restoring the iPod from backup
    iOS: Back up and restore your iOS device with iCloud or iTunes

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