Why wont my programs download it says i have another installer open

i need my software tonight but everytime i try to download it says another installer is open and stops at 43%

OK.
How is your computer connected to the internet? Wireless? Wired?
What kind of internet service do you have where you are (cable/DSL/dialup)? If you're not sure, run a speedtest from another computer (preferably wired to your router). I use http://speedtest.net. Don't click any of the ads that claim to "Speed up your Mac". Write down and post the download and upload speeds.
Do you have an Apple Store near you? If so, you could go there to download the OS. Or find a location (an office? school?) that has faster internet.
Matt

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<blockquote>Locking duplicate thread.<br>
Please continue here: [/questions/794546]</blockquote><br>
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Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
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Welcome to the Apple Support Communities
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Hi enp518,
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http://support.apple.com/kb/HT1926
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Why wont my programs download it says i have another installer open

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