Why wont my security info email send?

i forgot my security questions and i tried to reset them, i sent the email over 10 times but the email wont come to my email. I sent other emails but those ones sent so i was confused can i have some help to reset the secutity questions a different way/

First try:
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
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Rescue email address and how to reset Apple ID security questions
Last contact iTunes by:
Apple - Support - iTunes - Contact Us
It sounds like you may have to contact iTunes.

Similar Messages

  • Why wont my security information send to my email

    why wont my security information send to my email?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    Try calling Apple
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I changed my rescue email to change my security questionsi but when i go to send the email to change my security questions, it says to send security info email to the email address i previously had as my primary email address

    I want to change the password for my itunes account but I don't remember my security questions. I changed my primary address to my new email and changed my rescue email address to another new email address. When I go to change my security questions it says Send reset security info email to j•••••@y7mail.comwhich is my old email address. I don't know the password to this email address that's why I changed the rescue email to a new one. But on the name, ID and email address page it has both updated emails on there

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (124982)

  • HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

    I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

    The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case  see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

  • I cant find ( Send reset security info email )

    hello
    i forget answer of security question for my apple id then i find in apple support this link ( http://support.apple.com/kb/HT6170 )
    but in step 5 i cant find ( Send reset security info email ) link and in this site call if i cant find this link contact to apple support
    please help to rest my security question
    best regard

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    The people on these boards are neither Apple Support nor the Account Security Team. None of them can reset your questions for you.
    (114465)

  • HT6170 I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."

    I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."
    how can i reset them?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • Forgot your answers? Send reset security info email ..... this link not see in my apple accound pls help

    Forgot your answers? Send reset security info email.  this link not see in my apple accound pls  help i am used another id is alredy located

    The send reset link will only show on your account if you already have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you haven't checked whether you have the link then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side of the screen (similar to the screenshot in the second post on this thread) you might see an option below the questions to send reset info to a rescue email address.
    If you don't get the link (you won't be able to add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?

    I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?
    I want to buy an app but I can't without these answers

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87765)

  • HT5312 In my account do not appears "send reset security info email to ..." and I have forgotten my security answers. How do I reset my security questions ?

    I don't remember my security questions and answers and I can't reset it.
    The option "send reset security info email to ..." do not appears to me and I don't live in USA and don't have a "valid" phone number to apple.
    How I can reset my security questions ?
    Thanks.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87765)

  • HT5312 Forgot your answers?  Send reset security info email not available?

    send reset security info email not available plese help me how can reset security question if not available.

    If you forgot the answers to your security questions and don't have a rescue address with which to reset them, you need to contact Apple's Account Security team for assistance.
    You can speak to an Account Security Advisor by calling AppleCare technical support. To find the right contact option for your country, see this article:
    Contacting Apple about your Apple ID account security
    http://support.apple.com/kb/HE131

  • Send reset security info email to address . WRONG ADDRESS HELP!

    I am attempting to complete this page:
    Please answer your security questions.
    These questions help us verify your identity.
    Who was your best childhood friend?
    Answer 
    Where was your least favorite job?
    Answer 
    Forgot your answers? Send reset security info email to s•••••@yahoo.com
    ...however, I do not remember these answers, and the recovery email is unknown. How do I change this email, or reset my security questions? HELP!

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions

  • HT5312 What happened to the "send reset security info email to  .....@...." link?

    What happened to the "send reset security info email to  .....@...." link at the bottom of the security questions? I forgot mine and cannot figure out how to send this email...

    It's only there if you previously set up a rescue email, which isn't the same as an alternate email. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104132)

  • I can't received security info email to my mail

    i Forgot my security answers
    i send many time to reset security info to my verified email
    i can't received security info email to my mail
    cant help me pls

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96914)

  • Why won't my imac email send unless I restart the whole computer?

    why won't my imac email send unless I restart the whole computer?

    Two things, first see if it shows up in "Apple > About This Mac > More Info.. > Disc Burning" . If you still see it there the system still recognizes it but it isn't responding. Next do a
    SMC RESET
    http://support.apple.com/kb/HT3964
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    The 5 second timing is important to a successful reset.
    Hopefully this will reset the power to the drive.

  • I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

    I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

    You won't be able to view and/or change your rescue email address until you can answer your security question(s). If you only have one security question then you should be able to reset it according to http://support.apple.com/kb/HT6170 :
    Reset your security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you have only one security question, you can change the question and answer now.
    If you have more than one security question:
    Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
    Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email ?
    After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
    If you have more than one question then as you can't remember your rescue email address then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

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