Why wont PSE9 install?

I purchased my first Adobe package (PSE9) only to be very dissapointed when i inserted disk and NOTHING happened. Support team advised me to get replacement, which i did and i still cannot install. It's as if my desktop doesnt reconize it. The disk is in now, PC running slower & i see an ocasional CD flash by my cusor. I have Vista, with enough space. Suggestions? 

It might sound stupid...but please check that by chance you havent inserted PSE Mac DVD on your windows machine.
Next, open your My Computer and see whether you are able to see a PSE 9 icon in the DVD drive, if yes, right click and choose explore button. Are you able to see Photoshop Elements 9 folder now? If yes, go inside and double click on Setup.exe.
Let us know if it helps..
Regards,
Ankush

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