Why wont's Adobe Photoshop CC 2014 open?

My subscription for all CC products ended and I moved to a Photographer only plan. After recently downloading and installing Photoshop on my Mac (OS Mavericks), I get a message that "we are having trouble verifying your membership" and my Photoshop won't open.

Ning de Guzman for information on how to open Photoshop CC 2014 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.

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I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

Why Adobe Photoshop CC 2014 15.2.2 doesn't understand a format png?

Technical specialists HEY! I address to you, explain to me why Adobe Photoshop CC 2014 15.2.2 anything doesn't understand the png format?????

Hi Jack,
Is it happening with a specific png file or with all the png files.
Can you try to download a sample png file and then try to open it up in Photoshop.
Where are these files located on an internal drive or external drive?
Thank you for posting on Adobe Forums.

Hi, my liquify dont work, why? Adobe Photoshop CC 2014,

when I open Liquife the program crashes and is throwing me out from it.

Adobe Photoshop Version: 2014.2.0 20140923.r.230 2014/09/23:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2394 MHz
Built-in memory: 3982 MB
Free memory: 1107 MB
Memory available to Photoshop: 3294 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1798
glgpu[0].GLName="Intel(R) HD Graphics 4000"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="9.18.10.3165"
glgpu[0].GLRectTextureSize=8192
glgpu[0].GLRenderer="Intel(R) HD Graphics 4000"
glgpu[0].GLRendererID=358
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"
glgpu[0].GLDriverDate="20130507000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 9.18.10.3165"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[80]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2 "
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].CLMemoryMB=1624
clgpu[0].CLName="Intel(R) HD Graphics 4000"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="9.18.10.3165"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=9.86714e+009
clgpu[0].CLCompute=125.572
clgpu[1].CLPlatformVersion="1.1"
clgpu[1].CLDeviceVersion="1.1 CUDA"
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="GeForce 610M"
clgpu[1].CLVendor="NVIDIA Corporation"
clgpu[1].CLVendorID=4318
clgpu[1].CLDriverVersion="331.65"
clgpu[1].CUDASupported=1
clgpu[1].CUDAVersion="6.0.1"
clgpu[1].CLBandwidth=1.16057e+010
clgpu[1].CLCompute=38.7442

Problem in launching photoshop after its download;:I installed the trial version of Adobe Photoshop cc 2014 successfully but when I try opening it failes: what can i do?

I installed the trial version of Adobe Photoshop cc 2014 successfully but when I try opening it failes: what can i do?

Eli777 do you receive any specific error messages?

On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available". When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way,

On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available".
When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way, no error message. Any ideas to solve this, anyone? Would be greatly appreciated.

I tried to update and it keeps telling me to get the Application Manager. And this is what happens
Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. "Token Number: 40-87772-063201122012
I followed the instructions it gave me to correct this issue:
If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
#Restart the computer and try the installation again.
#If the installation fails, delete the InProgress registry key:
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see Windows registry information for advanced users on the Microsoft support site, or contact Microsoft.
Launch Windows Registry Editor.
(Windows XP) Choose Start > Run, type regedit in the Open text box and click OK.
(Windows Vista/ Windows 7) Choose Start, type regedit in the Search box, and press Enter.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
Delete the InProgress key.
I was not able to find the "InProgress" key.

Edit in Adobe Photoshop CC 2014

When in Lightroom 5 and I select "edit in Adobe Photoshop CC 2014" it doesn't create a copy in tif or psd format (or jpg format) like it did in previous versions. A box use to pop up allowing me to set the file type, color space etc then in Lightroom I would get a second file (filename-edit.xxx) and photoshop would open that file for editing. I am very use to this workflow from my previous versions of LR 4 and cs3... Any help is appreciated!

By the time the image is open in Photoshop is no longer raw image data. You are not working on the raw file in Photoshop. The only difference in your workflow is when that TIF file is saved. Since Lightroom and Photoshop are in sync the saving of that secondary file is postponed until the end of the Photoshop session. But any work you do in Photoshop is saved to the TIF file. The only difference is the point at which the file is saved. So you really don't have to change your workflow at all. Photoshop, by itself, cannot do anything with the raw image data.
To expand a little further, Photoshop cannot edit raw image data. When an image is sent from Lightroom to Photoshop, Camera Raw is used to interpret the adjustments that have been made in Lightroom. The image is then converted to a standard RGB image. When Photoshop and Lightroom are "in sync" that converted image is sort of "suspended" in Photoshop. You make the adjustments using Photoshop, and then the image is saved to a TIF or PSD file depending on your Lightroom preferences. When Lightroom is newer than Photoshop/Camera Raw then Lightroom will give you the choice of creating the TIF image that includes all of the Lightroom adjustments, or to open the image in Photoshop. If you choose the latter, then the image will be opened without creating the TIF, but all of the adjustments you made in Lightroom may not be applied because you are using an older Camera Raw. That may or may not create a problem. Something that you will have to decide.

Adobe Photoshop CC 2014 has stopped working

When ever I launch Photoshop CC 2014 I get the message Adobe Photoshop CC 2014 has stopped working and then the program closes. I happens about 5 seconds after I open the program. I just downloaded yesterday and have not been able to use it at all. Any Ideas?
Windows computer - all other Adobe CC products are working fine

I'm having exactly the same issue. I have no idea how to check out the video card. I'm an artist and incredibly technically handicapped. This is happening on my Brand New Cintiq Companion with windows 8.1. Cant think anything could be out of date already? If someone could post a step by step process to resolving the issue for someone like myself who doesn't know where to start that would be greatly appreciated. I have read the whole thread but still feel nervous to proceed with any rearranging.
"Adobe support indicated that igdfcl64.dll from my Intel's graphics card was causing the issue. After updating the card and nothing changed I did some more research. Searched info about the driver and found out it needed to be copied to windows\sysWOW64 folder. "
I'd like to follow the above advice but if possible some more info would be appreciated.

I keep getting this message: Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly. Then it shuts down the program.

I keep getting this message when I try to open my new Adobe Photoshop. The main screen comes on and a box for the tutorials then this. "Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly." When I say Okay to the message, it shuts down the program.

Refer below link once
Photoshop: Basic Troubleshooting steps to fix most issues

Liquify problem with Adobe Photoshop CC 2014

I have the new Adobe Photoshop CC 2014 and I don't understand why but i don't have the center point on the middle.
Can you help me ?
Thanks
Jennifer

on the other version of Photoshop
Which version is that?
Regarding screenshots please check this out:
How to post a screenshot in the forum

Adobe Photoshop CC 2014 Crash on start-up when run as non Admin

Hi All
Having an issue with Photoshop when run as a non administrator on domain PC's.
The program crashes as soon as it loads up with the following in the event log :
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Exception code: 0xc0000005
Fault offset: 0x000000000161ea23
Faulting process id: 0xdcc
Faulting application start time: 0x01cfce7cd3686a3f
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Report Id: 1376e820-3a70-11e4-8f81-3417eba365e0
I don't beleive its hardware related as the same issue occurs on multiple types of hardware in multiple suites and will run fine with an administrator.
In our setup most users on the domain are non admin as well as students so its not really a poisibility to give all users of photoshop admin rights
Any help would be greatly appreciated

We are seeing this issue as well, except Photoshop CC 2014 is trying to write into C:\Shortcuts, which is the location we redirect our desktops and start menus too.
So far the only work around has been to use group policy to deploy the log file to the location Photoshop is trying to write to and set permission so all users can write to it.
I've opened a support case with Adobe (Case number: 185963856 ) however their initial response is pathetic...."We may not consider this a bug" and they sent me the locations below which "need" read/write access, which is not true and not helpful!
%temp%
C:\Program Files\Adobe*
C:\Program Files\Common Files\Adobe*
C:\Program Files\Common Files\Macrovision Shared
C:\Program Files (x86)\Adobe*
C:\Program Files (x86)\Common Files\Adobe*
C:\Program Files (x86)\Common Files\Macrovision Shared
C:\ProgramData\Adobe*
C:\ProgramData\FLEXnet
C:\Users\<user_name>\AppData\Roaming\Adobe*
C:\Users\<user_name>\AppData\Roaming\com.adobe.*
C:\Users\<user_name>\AppData\Local\Adobe*
C:\Users\<user_name>\AppData\LocalLow\Adobe*
C:\Users\<user_name>\AppData\Local\VirtualStore\Program Files\Common Files\Adobe*
~ Registry Keys ~
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe
HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Macromedia
HKEY_CURRENT_USER\Software\Adobe
HKEY_CURRENT_USER\Software\Macromedia
HKEY_CLASSES_ROOT\VirtualStore\Machine\Software\Adobe*
HKEY_CLASSES_ROOT\VirtualStore\MACHINE\SOFTWARE\Wow6432Node\Adobe*

Adobe photoshop cc 2014 has stopped working (on startup)

This was the event log for the error:
Description:
Faulting application name: Photoshop.exe, version: 15.2.0.236, time stamp: 0x542531ba
Faulting module name: igdfcl64.dll, version: 8.1.0.2932, time stamp: 0x50c924e2
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1900
Faulting application start time: 0x01cfecb2790603a3
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: cd981be5-58a5-11e4-beb5-681729083fd0
Faulting package full name:
Faulting package-relative application ID:
I have an Intel HD Graphics 4000 (driver: 9.17.10.2932) and I think this is the latest driver. I don't know why it's crashing and I would like to know what I can do to fix the problem.
Thank you.

Yes, and as you can see there - your Intel video card driver has crashed.
Please update your Intel video card driver from Intel's website (NOT Microsoft or a system builder).

Adobe Photoshop CC 2014 dejó de funcionar

Instalé la versión de prueba de Photoshop pero al momento de abrir el programa me sale el siguiente mensaje: Adobe Photoshop CC 2014 dejó de funcionar, grac

En realidad, el problema ya lo resolvi con las indicaciones que dio digitalprogt.
digitalprogt escribió:
Hola talvez les sirva a mi me ayudo y ya no tuve ese problema.
1: Quite all Adobe product if you have open.
2: Open :C:\Program Files\Adobe\Adobe Photoshop CC 2014
3: Rename sniffer file to snifferOld.
4: Now try launching Adobe Photoshop CC 2014.
Justo despues de hacer esto, abri Photoshop, y cuando abria un nuevo proyecto me tiro de nuevo el error, pero esta vez por algo totalmente distinto (al parecer la grafica estaba desactualizada, y no actualice tampoco), Photoshop lo corrigio por si solo desactivando unas opciones graficas y listo. Puedo trabajar sin problemas y guardar mis proyectos con total tranquilidad.
Un saludo

Adobe photoshop cc 2014 stops working

Hi all,
Recently got myself signed upto CC for L5 and Photoshop CC, however when I open up CC it immediateley crashes and closes down saying 'adobe photoshop cc 2014 has stopped working' then goes on to say a program disabled it but windows cant find a solution.
Dell XPS 8500 windows 7, amd Radeon HD7570 graphics card, which has been scanned and updated via drive Tuner throuh AMD's site.Still the problem persists - so frustrating!!! L5 is starting up no problem. Previously had L5 installed and CS5. Can't uninstall CS5 either.
Please can somebody help me, I'm at the end of my frustrations

0000000033: 2014-06-22 11:49:34:231 Exception <Saving Xml Document>: Access to the path 'C:\ProgramData\ATI\ACE\Profiles.xml' is denied. Exception Called by: ATI.ACE.APM.Server.XmlDocumentSaver::SaverWorker processID:06180 threadID:( ) domainName:(CCC.exe ) assemblyName:(APM.Server, Version=3.5.4315.38573, Culture=neutral, PublicKeyToken=90ba9c70f846762e) ***************************************************************************************** *******************************

Adobe Photoshop cc 2014

I have a Creative Cloud member and i have downloaded the new Adobe Photoshop CC 2014 trail version and my machine running with 64 bit Windows 7 version. When i open the CC 2014 it crashes after clicking the Photoshop window anywhere,Is that CC 2014 is for only 32 bit version.
Please reply me Soon

Please refer:
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
Regards,
Ashutosh

Why wont's Adobe Photoshop CC 2014 open?

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